Google reviewers rate Rite-A-Way Garage Doors & Gates 4.9 out of 5 based on 288 reviews, with the owner responding to 87 percent of them. Customers frequently praise prompt scheduling, detailed explanations of repairs, and competitive pricing for garage door maintenance, replacements, and custom gate installations. Recurring themes include professional communication and efficient service. However, some lower-rated reviews criticize the company for ignoring small repair requests and allege that warranty terms were not honored or that equipment was damaged during sticker removal.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
Completed a complete maintenance checkup and repaired the worn part
Thank you for the 5-star review, Todd. We appreciate you trusting us to complete the maintenance checkup and repair the worn part. It is great to hear the service met your expectations. We value your feedback and are here if you need assistance in the future.
Damion Korb was very friendly and knowledgable, he fixed the sqeeking. He also replaced the garage sensors and now the garage runs much smoother and consistently. Damoin advised me to have some items replaced and a new garage door. Thank You Margean
Thank you, Margean. We are so glad Damion was friendly and knowledgeable and that he resolved the squeaking and sensor issues so your garage runs more smoothly. We appreciate you trusting our recommendations about replacements and a new garage door, and we value your feedback.
**One Star: Lifetime Warranty Not Honored, Warranty Stickers Removed Without Permission** I would strongly caution anyone considering Rite-A-Way Garage Doors & Gates based on my experience with their warranty practices and garage door repair service. Rite-A-Way originally installed the garage door on our custom-built home. One of the reasons we chose the company was the lifetime warranty advertised at the time. They even placed stickers on our garage door and garage walls referencing that warranty. When one of the garage door springs eventually broke, I contacted Rite-A-Way expecting the original warranty to be honored. Instead, I was told the company had changed ownership and would no longer honor the previous lifetime warranty. I ultimately paid $610.28 for the repair. What made the experience considerably worse was that, during the service visit, their technicians removed the lifetime-warranty stickers from my garage door and walls without asking for or receiving my permission. Consider that sequence of events. A company installs a garage door with an advertised lifetime warranty, subsequently refuses to honor that warranty, charges the customer for the repair, and then removes the physical reminders of the warranty from the customer's property. I cannot speak to the legal details of the company's ownership change. I can only speak to what I was told and what I experienced. Whatever may have changed behind the scenes, this was an extremely disappointing experience. Based on their handling of the warranty, the repair, and the unauthorized removal of warranty materials, I would not recommend Rite-A-Way Garage Doors & Gates. **RESPONSE TO OWNER** My garage door was installed in March of 2017. Your website claims history of being owned back to 2014. . . So you want to take credit for their legacy but not honor their commitments? Nice try. Which version is true?
Hi Robert, we absolutely understand your frustration. It was another company that held your warranty. Unfortunately, they declined to honor it when we contacted them. We were able to provide a discount to help with the situation, but we still understand your frustration. Please give us a call if you’d like to speak to an owner with any other questions.
Great service!!!
Thank you, Kelly!
Thank you for coming to evaluate the opener. Your service was great!
Thanks, Kathy!
Very pleased with the service and Nick was very good at showing me everything that needed to be fixed. He did a great job. I would recommend your company. Thank you
Thank you, Vonnie! We are glad Nick was able to help with your garage door.
Rite-A-Way has repaired a few garage doors for us. They came out early and did a thorough inspection of the garage door on this property. There were a number of issues identified, which we were expecting since the door hadn't been serviced in a long time. They explained all needed repairs in detail and were able to complete the repairs the same day. I would recommend Rite-A-Way to anyone needing their garage serviced or repaired.
Thanks very much, Kevin!
Great response and service. Prices seem high but what doesn't these days
Thank you, Chris!
Timely, professional, and excellent work. My side gate wasn’t lining up because of settling, and the repair required a more complex stabilization than expected. They diagnosed the issue, explained the solution clearly, and got everything aligned and working properly again. Highly recommend!
Thanks, Stephen! Glad we could get this done for you!
We very happy with our garage door tune-up with Rite-A-Way. Nick explained everything and offered options for the repairs. We highly recommend them.
Thank you, Craig! Glad we were able to get everything set with your garage door!