Google reviewers rate River Automotive LLC 4.8 out of 5 based on 118 reviews, with the owner not replying to any. Customers frequently praise the shop for honest pricing, efficient repairs, and professional communication, often highlighting quick turnarounds for services like tire repairs and engine diagnostics. However, several low-star reviews criticize the shop for unprofessional phone interactions, including dismissive responses to inquiries and a denied restroom request.
Google rating: 4.8 out of 5 from 118 reviews (94% five-star).
Reviews on this page: 118 Google reviews (82 with written comments, 3 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 23, 2026.
Service: Auto Body Shop serving Fairview Park, Ohio.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
118 reviews on Google
5★111
4★1
3★1
2★0
1★5
Reviews from Google, shown as published (original wording, unedited).
SP
Sherri Pivonka1 review
★★★★★
Completely professional, honest caring, reasonable, and cleaned up my engine nicely and finding and fixing a oil leak.
I couldn't be happier, so nice and refreshing... To find my dream mechanic!!!
I highly recommend River Automotive! Darin, the owner, is fantastic. He helped me diagnose and resolve the issues with my blower motor, and I was back on the road in less than an hour!
It’s refreshing to find someone who takes pride in their work, treats customers right, and gets the job done efficiently. Darin was professional, knowledgeable, and genuinely helpful throughout the process.
If you’re looking for an honest, reliable automotive shop where your time and concerns matter, I definitely recommend giving River Automotive a visit.
Thanks again, Darin, for the excellent service! It’s businesses like yours that deserve recognition and continued support. 👏🔧
Everytime I come to this service center, they are always more than helpful! They never try to sell me any service that I do not need, and they are HONEST!!! Will continue to go back to this place anytime for my car issues.
My wife’s car was involved in a hit and run while parked on the street in front of our house, which took the mirror off. I was out of the country with the military at the time, so she was dealing with it on her own. Another body shop quoted her nearly $1,000 to replace it, so she decided to get a second opinion at River Automotive.
Instead of trying to upsell her, the owner was honest and helpful. They explained that the mirror itself could be bought on Amazon for around $50 - something I could’ve probably figured out myself if I had been home, but understandably outside my wife’s comfort zone. They offered to install it for a very reasonable price, took great care of her throughout the process, and even replaced the battery in her key fob after noticing it was low.
Really appreciated the honesty and kindness. Thanks for taking care of my family while I was gone. You’ve absolutely earned all of our future business.
Called here to ask some questions as i'm looking for a local shop for my mother in law. They couldn't be bothered. Sorry to have wasted 30 seconds of your time on the phone. How businesses can operate like this is beyond me? I don't think it would be possible to make a worse impression, quicker. Obviously they are doing just fine without any new business.
This business is absolutely superb! The gentlemen here are always so pleasant and affable. The prices are most reasonable and the work is quite simply top notch. I just had 4 new tires put on and my car drives like a dream. Honestly, I wouldn't go anywhere else. They are honest and also great at diagnosing what the problem is and more than fair about pricing. There is no pressure, just frank, expert advice. There are no surprises. I am so glad that they were recommended to me a few years ago. I wouldn't go anywhere else. They are real experts in my opinion; true professionals. Thanks so much to the crew at River Automotive for such great work and wonderful service - every time!