Experts Reviews · Company report
River City Auto Glass logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

River City Auto Glass

Woodbury, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 5.0★ from 120 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.River City Auto Glass is better than 100% of auto repair shops.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.River City Auto Glass is better than 99% of auto repair shops.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.River City Auto Glass is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.River City Auto Glass is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.River City Auto Glass is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.River City Auto Glass is better than —% of auto repair shops.–
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Reviews for your job

Customers hired River City Auto Glass for 5 kinds of job.

River City Auto Glass for auto windshield repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto windshield repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Auto windshield repair” · showing 20

Alex11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great experience. Pinged them for a quick quote on Thursday and owner Bryce was in my driveway the next morning to handle a flawless mobile repair.

Auto windshield repair
Elliot2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Exceptional all 3 times I’ve used River City. Incredible service, awesome staff, fair pricing. They bottle their own hot sauce too which is delicious and deserves a 6th star.

Great priceAuto windshield repair
RoyLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Haven't even had the install done yet, but the scheduling process has been super smooth. Bryce was extremely helpful getting everything set up for my G37x and handling the details. Great customer service so far! *Update* Repair complete! They gave me a bottle kf their tasty hot sauce as well. Yes, I tried it as…

Auto windshield repair
MicheleLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

⭐⭐⭐⭐⭐ Outstanding Service from Start to Finish! I cannot say enough wonderful things about River City Auto Glass and the exceptional service I received from Bryce! From our very first conversation, Bryce went above and beyond to make the entire process effortless. He was incredibly knowledgeable, professional, and…

Great priceAuto windshield repair
mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Great service! He came right to my house to repair a rock chip in my windshield. The repair was convenient, quick, and professional. The price was reasonable, and I’m happy with the service. Would definitely recommend River City Auto Glass!

Reasonable priceAuto windshield repair
Desiree1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bryce was amazing!! He was able to come out the same day to replace my windshield at a great price. I will definitely be recommending River City Auto Glass to my family and friends.

Auto windshield repair
JamesH13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job - good as new.

Great priceAuto windshield repair
Oliver3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thank you Bryce for your timeliness and professional work on my windshield. It looks so good! Definitely recommend this business! Choose River City Auto Glass! Ask for Bryce!

Auto windshield repairInstallation
Lauren7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Bryce was prompt with communication and service. Other auto glass companies offered appointments a week and half later and I would have had to wait at the repair shop for 3 hours. Bryce came to my house two days after I called and repaired my Subaru Forester windshield with calibration in just under an hour and a…

Auto windshield repair
Jesse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service, done quickly.

Auto windshield repair
Mary12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They did an awesome job! Friendly, on time, and efficient. And they handled my insurance! I was very happy I called them.

Auto windshield repair
Hermès5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The replacement was done in my drive way. It went very well and on schedule.

Great priceAuto windshield repair
Jeremy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Bryce provided excellent service! I will be using River City Glass for all future glass needs.

Auto windshield repairInstallation
Amber14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Super friendly and helpful technician, great communication and quick work!

Auto windshield repair
Jody4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The best service around.

Great priceAuto windshield repair
Dylan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Bryce was super helpful in helping me explore affordable options to get my windshield fixed. Communication and service were great, and he came to me while I was at work so it was very convenient!

Auto windshield repair
JackieLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Bryce came with mobile service the next day - finished quickly - very affordable and kind so we highly recommend. This is the second time in a year that we have used his service

Auto windshield repair
Russell8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Bryce is an honest hardworking independent glass installer that does great work. He's on time and uses only quality glass. He's a great guy to chat with. Thanks Bryce!

Great priceAuto windshield repair
aim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great experience. Bryce showed up in time, set expectations, went to work, didn’t cut any corners, and the result is immaculate. Plus the hot sauce.

Customer photo from aim's review
Great priceAuto windshield repair
Shanda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very friendly and professional, especially their technician Bryce. Their prices are the best I’ve seen around and I recommended them to my family as well. I highly recommend that you use this company.

Great priceAuto windshield repairInstallation

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 79%Reasonable 19%Overpriced 0%Not sure 2%

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