Experts Reviews · Company report
River City Auto Glass logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

River City Auto Glass

Woodbury, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 5.0★ from 120 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.River City Auto Glass is better than 100% of auto repair shops.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.River City Auto Glass is better than 99% of auto repair shops.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.River City Auto Glass is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.River City Auto Glass is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.River City Auto Glass is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.River City Auto Glass is better than —% of auto repair shops.–
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Reviews for your job

Customers hired River City Auto Glass for 5 kinds of job.

River City Auto Glass for auto windshield replacement

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Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto windshield replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Auto windshield replacement”

M6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bryce replaced our cracked windshield. He was great with communication, showed up on time, was very friendly, and he finished the job quickly. Highly recommend!

Auto windshield replacement
CristineLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve always had a great experience and they’re the only company I have recommended to others. They’re fast, efficient and quality.

Great priceAuto windshield replacement
Tracey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I made the appointment on a Wednesday afternoon, Bryce came to my house and my windshield was done by 2:30! I highly recommend Bryce! Awesome work!!

Reasonable priceInstallationAuto windshield replacement
Jon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

bryce did a great job. Quick, affordable, honest! He was able to come out the next day and get windshields replaced in my trucks. I highly recommend him and I will be using him for all my future glass replacements and send everyone his way! Great Guy!

Great priceAuto windshield replacement
WilliamLocal Guide · 129 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

It was a pleasure working with Bryce at River City Auto Glass. Very quick turnaround and the installation looks great.

Great priceAuto windshield replacement
Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Just had Bryce over installing a windshield on our Nissan 370 Z. He did an amazing job. I would highly recommend River City for any of your glass needs. Great local company that I will refer and continue to use. Thanks, River City

Customer photo from Joe's reviewCustomer photo from Joe's review
Great priceAuto windshield replacement
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Bryce is a great guy friendly and prompt. He replaced my windshield. I'm happy with the price and the great job he did! I will be recommending him to my friends!

Great priceAuto windshield replacement
Nowa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Would have tipped him more if I could have

Customer photo from Nowa's reviewCustomer photo from Nowa's review
Auto windshield replacement
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

River City Autoglass replaced my windshield and everything went great. They were fast, convenient, and made the coordination with insurance very easy. I would definitely recommend and would work with them again in the future

Great priceAuto windshield replacement
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The service at River City Auto Glass was top notch. The owner is friendly and professional. Communication was excellent. They made the insurance claim for me and got me an appointment the next day. I was very pleased with the quality of work and the fact that he did the calibration for the rain sensor and lane…

Auto windshield replacement
Sean7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had a great experience with River City Auto Glass. I brought my Wrangler in for a full windshield replacement, and Bryce made the entire process incredibly smooth. He was able to source an OEM windshield, which was important to me, and had it installed in about an hour. The turnaround time was impressive, and the…

Auto windshield replacement
Connor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I would highly recommend River City to anyone, I had a great experience. The lobby was clean and comfortable, Bryce (the owner) was very friendly, quick, and efficient, and he even gave me a free bottle of hot sauce on my way out the door! If you have glass repair or replacement needs, don't hesitate to give River City a call, you won't regret it.

Great priceAuto windshield replacement
GLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service from start to finish. Bryce and Chris came to my home, replaced my front windshield efficiently, and facilitated communication with my insurance. They even accommodated me in their schedule the very next day after my call. Highly professional, responsive, and reliable team. I'd recommend them to my friends/family.

Reasonable priceAuto windshield replacement
JeffLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David was very friend & professional. He did a great job and was fast! Thank you for helping my wrangle my dog Elvis 🤣

Auto windshield replacement
Yan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Rating only, no written review.

Auto windshield replacement
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Great priceAuto windshield replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 79%Reasonable 19%Overpriced 0%Not sure 2%

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