Johnny D JavierLocal Guide · 13 reviewsTotal number of Google reviews Johnny has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery good..excellent. BRING YOU FELINE TO THIS CAT HOSPITAL
Riverside Cat Hospital
4.6 ★★★★★ 276 Google reviews · 24 photos
84%five-star reviews
5%reviews answered by the owner
Nov 2026latest review
Riverside Cat Hospital at a glance
Google reviewers rate Riverside Cat Hospital 4.6 out of 5 based on 276 reviews, frequently praising the staff's gentle handling of anxious cats and the calm, cat-exclusive environment. Customers often highlight reasonable pricing, thorough consultations, and flexible scheduling as key benefits of the practice. However, a pattern of criticism involves long wait times despite appointments, missed calls or messages, and occasional complaints about the facility's odor or perceived lack of accountability for medical errors.
- Google rating: 4.6 out of 5 from 276 reviews (84% five-star).
- Reviews on this page: 276 Google reviews (180 with written comments, 18 with photos).
- Owner responses: the business replied to 5% of reviews.
- Most recent review: November 11, 2026.
- Service: Pet Sitter serving Riverside, California.
Data from Google, last updated November 11, 2026.
Star ratings
276 Google reviews we collected
- 5 stars23384%
- 4 stars166%
- 3 stars31%
- 2 stars52%
- 1 star197%
Praise vs complaints
Phrases our text analysis found in 180 written reviews
- Praise20393%
- Complaints157%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude10146%
- Price & value3014%
- Quality & results2612%
- Would recommend2511%
- Honesty & trust157%
- Speed & response136%
- Communication84%
What customers talk about
We read 180 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff here are absolutely wonderful and very kind.”
“Either way, this is not professional or what one would likely want from a vet.”
“SUPER REASONABLE PRICE and the attention they gave to my cat was 5 stars!”
“It has cost me double to treat my cats for what they caught here.”
“The doctor is beyond thorough and will address any concern you have.”
“Leigh's staff is incompetent and is not giving her messages and emails from patients.”
“They showed great care to our cat and I would definitely recommend these hospital to any cat parents.”
“Avoid at all costs.”
“She is compassionate, perssonable, realistic, and genuine.”
“They got me in right on time, thoroughly explained all the fees upfront (which I truly appreciated), and were extremely knowledgeable.”
“Great communication from both doctors who called to follow up with my baby.”
People customers mention
- Leigh 11 reviews
- Greg 3 reviews
- Gallegos 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.6 ★★★★★ 276 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Jeff DebellisLocal Guide · 16 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat people all around. The experience is simple and fast. Thanks to all!
- Price assessment: Great price
Norma Lantzsch1 reviewTotal number of Google reviews Norma has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery caring staff and the Dr. was awesome during the consultation. My cats were terrified and he was very sweet and gentle while taking care of them. I had a very good experience as a Cat mom.
- Price assessment: Reasonable price
Victor ReyesLocal Guide · 81 reviewsTotal number of Google reviews Victor has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBrought my cat Milo here. The staff here are absolutely wonderful and very kind. I'm going to make this the only spot I take my cats from now now
- Price assessment: Reasonable price
filterchargerLocal Guide · 12 reviewsTotal number of Google reviews filtercharger has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWhenever we visit Riverside Cat Hospital, we know we’ll be treated with respect and care, especially our beloved kitties. Dr. Leigh has always been patient, caring, and has provided us with excellent care and advice.
- Price assessment: Reasonable price
- Services: Service not listed
Julio MorenoLocal Guide · 32 reviewsTotal number of Google reviews Julio has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePaola and Dr Leigh were super nice and and caring of my cat.
Carmen DobryLocal Guide · 14 reviewsTotal number of Google reviews Carmen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey really care about my cats!
- Price assessment: Reasonable price
- Services: Service not listed
Mary Beth ProndzinskiLocal Guide · 57 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy feral cat, Bea, is not easy to treat, so when her summer skin allergy kicked in, I had to figure out where I could take her with the least amount of sturm and drang. I tried a couple of vets and was not impressed by the demeanor of their corporate buy out. I decided to try the Riverside Cat Hospital, but checked to see what an office visit would cost before taking her there. I did make an appointment, despite not being sure I could get her into a carrier beforehand. Luckly, I was able to and arrived at the cute little house that serves as a "cats only" surgery. I was greeted by Dr. Greg who was on duty that day, and he examined Bea's nose and decided to give her another steroid shot and antibiotic shot, which she had already endured several weeks before at a different vet. The difference was the antibiotic shot, which was far more effective than liquid antibiotics I had to measure into her food every 12 hours. Being a feral cat, she is able to go out on my balcony through a doggie door and jump down to escape. Trying to confine her to my apartment was an ordeal in itself, and I was getting no sleep while trying to keep her on schedule. The other treatment Dr. Greg prescribed was laser therapy to break up the calcification on her red, crusty nose from all the rubbing she had been doing for several months. Miraculously, the treatment worked and her swollen red nose receded and became smooth and perky again! She was not happy being treated, I will attest, but the payoff was worth it for her and she regained her old vim and vigor and lusty appetite (only drawback) for her food. Thank you! I am thrilled she responded so well, and will bring her back next year at the first sign of her allergy returning!
Dorothy G6 reviewsTotal number of Google reviews Dorothy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome business! You can really tell everyone who works here really care and value not only your kitty but also you! Great experience all around and good pricing!!
- Price assessment: Reasonable price
RRiderLocal Guide · 17 reviewsTotal number of Google reviews RRider has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleYou guys are the best. I always recommend you! Thank you for always taking such good care of my crew.
Business details
- Address: 11411 Magnolia Ave, Riverside, CA 92505
- Phone: (951) 785-5287
- Website: riversidecathospital.net
- Service area: Riverside, CA