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Riverside Lawn & Landscaping

Landscaper · Conroe, TX · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%55+30Reliability 24%28+6.8Value 14%62+8.8Replies to reviews 7%7+0.5Craft & service penalty21−7.9Experts Score= 38Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.38SCORE
DGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#84 of 85 gardenersPosition by Experts Score among all companies we track in this category. · better than 1%
4.5 ★★★★★ 79 Google reviews · 23 photos
84%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
15%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
11%reviews answered by the owner
May 2026latest review

Riverside Lawn & Landscaping at a glance

Riverside Lawn & Landscaping holds a 4.5-star rating from 79 Google reviews, with customers frequently praising the team for punctuality, clear communication, and competitive pricing on services like irrigation, drainage, and hardscaping. Positive feedback often highlights the owner’s responsiveness and the crew’s professionalism during installations. However, several low-star reviews describe a recurring pattern of poor post-job follow-up, where customers report unresolved workmanship issues and unreturned communication attempts after payment.

  • Google rating: 4.5 out of 5 from 79 reviews (84% five-star).
  • Reviews on this page: 79 Google reviews (60 with written comments, 1 with photos).
  • Owner responses: the business replied to 11% of reviews.
  • Most recent review: May 10, 2026.
  • Service: Gardener serving Conroe, Texas.

Data from Google, last updated November 1, 2026.

Score profile vs other gardeners

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

Satisfaction55Reliability28Craft & service21Value62Momentum100Replies to reviews7Satisfaction: 55 (median 85)Reliability: 28 (median 84)Craft & service: 21 (median 94)Value: 62 (median 100)Momentum: 100 (median 100)Replies to reviews: 7 (median 43)
Riverside Lawn & LandscapingGardeners median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Riverside Lawn & Landscaping: 55/100 on this factor. Category median: 85.C
55
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Riverside Lawn & Landscaping: 28/100 on this factor. Category median: 84.D
28
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Riverside Lawn & Landscaping: 21/100 on this factor. Category median: 94.D
21
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Riverside Lawn & Landscaping: 62/100 on this factor. Category median: 100.B
62
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Riverside Lawn & Landscaping: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Riverside Lawn & Landscaping: 7/100 on this factor. Category median: 43.F
7

Bar = this company · dark tick = category median.

Star ratings

79 Google reviews we collected

  • 5 stars6684%
  • 4 stars45%
  • 3 stars00%
  • 2 stars23%
  • 1 star79%

Praise vs complaints

Phrases our text analysis found in 60 written reviews

  • Praise10990%
  • Complaints1210%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3100%
  • Reasonable00%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results2621%
  • Speed & response2117%
  • Staff & attitude1916%
  • Price & value1916%
  • Would recommend1412%
  • Honesty & trust1311%
  • Communication97%

What customers talk about

We read 60 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great experience and professional team, reliable services !”
    “Bottom line, SUPER expensive, poor quality work, poor quality customer service.”
  • “They quickly responded and came out to meet with me and provided some great ideas and options.”
  • “Both jobs were done professionally and to our satisfaction.”
  • “The fees charged for the two jobs were fair, and we would not hesitate to engage the services of Riverside on future landscaping projects.”
    “I had to fix all the above jobs myself at a significant cost in dollars and time.”
  • “Overall I’d definitely recommend this company for outdoor projects.”
    “In summary, I do not recommend Matt for landscaping work or lawn services.”
  • “Matthew is very dependable, knowledgeable, friendly and accommodting to work with.”
  • “The scheduling and communication were clear and timely.”

People customers mention

  • Matt 15 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Riverside Lawn & Landscaping for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Matt and the Riverside team did two significant jobs for us. The first job involved a significant landscaping replacement for damage done by Hurricane Beryl in our backyard. Work included site preparation, new irrigation systems, installation of plants and trees, stone paths, and installation of a lighting system…

BenjaminLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I reached out to Riverside Lawn and Landscaping with a vague idea about wanting to redo my lawn. They quickly responded and came out to meet with me and provided some great ideas and options. In addition to the free high touch estimate and ideation. The price estimate was great and came in significantly lower than…

Great priceSod installation
Rich2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We are extremely pleased with the results of Riverside Landscaping. Matt closely supervised the entire installation and was very responsive to all requests and suggestions. The installers worked very efficiently to complete a beautiful landscape at a very reasonable price.

Great priceService not listed
Dessie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

After getting multiple quotes on having a flagstone fire pit put into our back yard we went with Matt and his team. (My best advice is to avoid Boone landscaping - he majorly over-quoted us). Matt was great at communicating with us from day one. His guys were professional, on time, and listened to what we wanted.…

Leh3rdLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great company to do work for. we installed some fence for these guys and they were great to work with. Thank you Matt

Marco14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

I hired Matt to fix draining issues in back patio as well as building part of a retaining wall. The drains he installed are not leveled so they don't work well and water puddles in them so now I have more mosquitoes. My back patio is still a mud pit. When I asked them to come by and check it out he said he would but…

− Responsiveness− Punctuality

Photos

Customer reviews

4.5 ★★★★★ 79 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Gary Underwood2 reviewsTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matt and the Riverside team did two significant jobs for us. The first job involved a significant landscaping replacement for damage done by Hurricane Beryl in our backyard. Work included site preparation, new irrigation systems, installation of plants and trees, stone paths, and installation of a lighting system for footpaths and trees. The second significant job was installing a lighting system in the front yard, redo of decorative plants behind the pool, and a rationalization of the irrigation system in both front and back yards. Both jobs were done professionally and to our satisfaction. Most of the Riverside employees have been working with Matt a number of years and work effectively as a team. The fees charged for the two jobs were fair, and we would not hesitate to engage the services of Riverside on future landscaping projects.

Benjamin KetchersideLocal Guide · 13 reviewsTotal number of Google reviews Benjamin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I reached out to Riverside Lawn and Landscaping with a vague idea about wanting to redo my lawn. They quickly responded and came out to meet with me and provided some great ideas and options. In addition to the free high touch estimate and ideation. The price estimate was great and came in significantly lower than others. The scheduling and communication were clear and timely. While weather delayed initial planned date, it was rescheduled to shortly after the communication was easy and clear. The day of the work, the crew showed up in the morning and got right work. They worked all day completely redoing my front and back yards. My family and I can’t be more pleased with the work, and value. If you are doing landscaping in The Woodlands, they know their stuff and deliver great value.

  • Price assessment: Great price
  • Services: Sod installation
Rich Cox2 reviewsTotal number of Google reviews Rich has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are extremely pleased with the results of Riverside Landscaping. Matt closely supervised the entire installation and was very responsive to all requests and suggestions. The installers worked very efficiently to complete a beautiful landscape at a very reasonable price.

  • Price assessment: Great price
  • Services: Service not listed
johnnydangandcoLocal Guide · 19 reviewsTotal number of Google reviews johnnydangandco has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience and professional team, reliable services !!

  • Price assessment: Great price
  • Services: Sod installation
Dessie McCaffrey3 reviewsTotal number of Google reviews Dessie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

After getting multiple quotes on having a flagstone fire pit put into our back yard we went with Matt and his team. (My best advice is to avoid Boone landscaping - he majorly over-quoted us). Matt was great at communicating with us from day one. His guys were professional, on time, and listened to what we wanted. When there was a part of the completed project that we didn’t like, Matt was very quick to fix the problem - no questions asked. Overall I’d definitely recommend this company for outdoor projects.

Virgil Sims15 reviewsTotal number of Google reviews Virgil has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matt and his team always take care of me top-notch service !

Leh3rd HornLocal Guide · 17 reviewsTotal number of Google reviews Leh3rd has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company to do work for. we installed some fence for these guys and they were great to work with. Thank you Matt

Marco Barbato14 reviewsTotal number of Google reviews Marco has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I hired Matt to fix draining issues in back patio as well as building part of a retaining wall. The drains he installed are not leveled so they don't work well and water puddles in them so now I have more mosquitoes. My back patio is still a mud pit. When I asked them to come by and check it out he said he would but never came and I haven't heard back since. This wasn't the first time he stood us up without a warning either. As far as the retaining wall, my 80 year old grandma would've built an equal quality wall as they did. I asked them to build about a quarter of the wall but after I saw them working on it decided to finish it myself. I paid about 20% of what they charged me to build the rest. Bottom line, SUPER expensive, poor quality work, poor quality customer service. Look elsewhere.

  • Negative: Responsiveness, Punctuality, Quality, Professionalism, Value
Todd Kluckman2 reviewsTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had Matt do some landscaping and drainage at our new home. Matt agreed to refund some money because I had to finish/correct some stone work that was done incorrectly, and then he went back on his word. It seems to be Matt's standard operating procedure to collect the money and then ghost you, not return phone calls, not reply to any emails, etc. I trusted Matt. Matt is not a man of his word. Lesson learned. Don't use Matt or if you do Do Not Pay him until the job is completed and completed correctly.

  • Services: Service not listed
Harriet Graf4 reviewsTotal number of Google reviews Harriet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service. Matthew is very dependable, knowledgeable, friendly and accommodting to work with. He and his crew did ecxellent work, complete and thorough. I will definitely use his sevices in the future as the need arises.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Irrigation system repair & maintenance, Mulching, Yard work
Response from the owner · 4 years ago

Thank you Harriet!

Riverside Lawn & Landscaping on Google Maps →

Business details