iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 13 kitchen remodeling contractorsiPosition by Experts Score among all companies we track in this category. · better than 58%
4.9★★★★★86 Google reviews · 23 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Robbins Construction Company LLC at 4.9 out of 5 based on 86 reviews, with the owner responding to 84% of them. Customers frequently praise the company for professional crews, clear communication, and completing bathroom, kitchen, and garage renovations on time and within budget. The few low-star reviews indicate dissatisfaction with initial consultation processes, specifically citing phone-only assessments instead of in-person site visits and perceived issues during intake calls.
Google rating: 4.9 out of 5 from 86 reviews (97% five-star).
Reviews on this page: 86 Google reviews (80 with written comments, 12 with photos).
Owner responses: the business replied to 84% of reviews.
Score profile vs other kitchen remodeling contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
This companyKitchen Remodeling Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Robbins Construction Company LLC: 89/100 on this factor. Category median: 89.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Robbins Construction Company LLC: 93/100 on this factor. Category median: 93.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Robbins Construction Company LLC: 96/100 on this factor. Category median: 89.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Robbins Construction Company LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Robbins Construction Company LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Robbins Construction Company LLC: 100/100 on this factor. Category median: 96.A
100
Bar = this company · dark tick = category median.
Star ratings
86 Google reviews we collected
4.9of 5
5 stars8397%
4 stars11%
3 stars00%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 80 written reviews
100%praise
Praise192100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price431%
Reasonable969%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4021%
Speed & response4021%
Quality & results3820%
Would recommend3016%
Communication2211%
Honesty & trust137%
Price & value95%
What customers talk about
We read 80 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone associated with Robbins was extremely professional and very intune to the customer's desires.”
“Communication was always clear, thorough, and timely, which made the project feel smooth and stress-free.”
“Robbins did a wonderful job on my bathroom remodel and it turned out beautiful.”
“I would highly recommend Robbins Construction to anyone looking for quality work and a professional team!”
“My wife handled every aspect of the remodel which included designing the floor plan, materials and communications with Melinda, Guy and Jason.”
“They are highly skilled people who I would trust with any home.”
“Their prices were reasonable for quality work and the project stayed on time with no crazy hiccups.”
People customers mention
Ben9 reviews
Evan5 reviews
Hassen5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Robbins Construction Company LLC for 8 kinds of job. Pick one to see what they paid and said.
DDavidLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Superb overall experience. Expert design and decorating experience and advice for our complete bathroom remodel. Work was completed to a high standard and even completed 2 weeks early. Everyone associated with Robbins was extremely professional and very intune to the customer's desires. Will use the again for other projects.
Great priceGeneral constructionTile work installationInstall flooring
KKatie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
We absolutely loved working with Robbins Construction on our 2 bath and laundry room renovations. From the beginning stages of design and selections to the very end of finishing details, they were friendly, professional and so attentive. Every room turned out amazing, but our master bath is better than I could’ve dreamed. Absolutely recommend!
Reasonable price
SSue5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Robbins did a wonderful job on my bathroom remodel and it turned out beautiful. They finished the project on time and on budget. Great company!
Reasonable priceBathroom remodeling
NNorman6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
The various crews involved were all very professional and courteous. They completed the work in the time frame stated. The result was a very solid construction and very pleasing visage.
Deck construction
JJenny6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We recently had our bathroom renovated by Robbins Construction and had a wonderful experience from start to finish. Our project manager, Trais, was absolutely amazing throughout the entire process. Communication was always clear, thorough, and timely, which made the project feel smooth and stress-free.
All of the…
Bathroom remodeling
GGlenda3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Excellent work. Projects completed ahead of schedule. Friendly staff. I highly recommend
Superb overall experience. Expert design and decorating experience and advice for our complete bathroom remodel. Work was completed to a high standard and even completed 2 weeks early. Everyone associated with Robbins was extremely professional and very intune to the customer's desires. Will use the again for other projects.
Price assessment: Great price
Services: General construction, Tile work installation, Install flooring, Bathroom remodeling, Tile work replacement, Painting, Bathtub replacement, Bathtub installation, Plumbing fixture installation
Response from the owner · 2 weeks ago
Thank you so much for your review. We enjoyed working for you guys. We think your bathroom turned out great. We are very grateful that you let us do this work for you.
K
Katie Raby4 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
We absolutely loved working with Robbins Construction on our 2 bath and laundry room renovations. From the beginning stages of design and selections to the very end of finishing details, they were friendly, professional and so attentive. Every room turned out amazing, but our master bath is better than I could’ve dreamed. Absolutely recommend!
Price assessment: Reasonable price
Response from the owner · 3 weeks ago
Thank you so much for letting us do this project for you. We enjoyed working with you guys and thought it all turned out great, also. Thank you again.
S
Sue Durrett5 reviewsiTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
The various crews involved were all very professional and courteous. They completed the work in the time frame stated. The result was a very solid construction and very pleasing visage.
Services: Deck construction
Response from the owner · 4 months ago
We enjoyed working with you guys and hope the new deck provides many years of enjoyment for you. Thank you for letting us do the work for you.
J
Jenny Henszey6 reviewsiTotal number of Google reviews Jenny has written across all businesses on Google Maps, not just this one.
We recently had our bathroom renovated by Robbins Construction and had a wonderful experience from start to finish. Our project manager, Trais, was absolutely amazing throughout the entire process. Communication was always clear, thorough, and timely, which made the project feel smooth and stress-free.
All of the contractors were efficient, professional, friendly, and respectful of our home. The work was completed in a timely manner, and the finished remodel looks incredible — we could not be happier with the results.
I would highly recommend Robbins Construction to anyone looking for quality work and a professional team!
Services: Bathroom remodeling
Response from the owner · 5 months ago
Thank you so much for your kind words and feedback. We thank you for letting us do the work. A great experience is always our goal.
G
Glenda Linton3 reviewsiTotal number of Google reviews Glenda has written across all businesses on Google Maps, not just this one.
The team at Robbins is amazing! I’ve worked with them now on my master bath and guest bath and could not be more pleased with the end result.
Price assessment: Reasonable price
Services: Bathroom remodeling
Response from the owner · 6 months ago
Jennifer, thank you so much. We enjoy working with you and think your baths have turned out great. You are a pleasure to work with. Thank you for letting us do this work for you.
M
Michael WisemanLocal Guide · 94 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Robbins construction is full of good people who do the right thing and do a great job at it. Their work is extremely good and they are very detailed. They are highly skilled people who I would trust with any home. They did a fantastic job in my house and I will be sure to refer them to all my friends and family.
I can’t say enough about the outstanding job Robbins Construction did on our kitchen remodel. The attention to detail and time spent personally by our project manager made it the best experience we’ve ever had on any home project. I give this company the highest recommendation!
Response from the owner · 7 months ago
Thank you so much, Liz. You were a pleasure to work with on this project. We are thankful you let us do this work for you.
J
Jeff Herman3 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
