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Robert Castro Construction Inc.

Roofing contractor · Waterloo, IA

4.9 ★★★★★ 61 Google reviews · 24 photos
97%five-star reviews
98%reviews answered by the owner
Aug 2026latest review

Robert Castro Construction Inc. at a glance

Google reviewers rate Robert Castro Construction Inc. 4.9 out of 5 stars based on 61 reviews, with the owner responding to 98% of them. Customers frequently highlight punctuality, professional communication, fair pricing, and thorough site cleanup following roof, siding, and gutter installations. While most feedback is positive regarding quality workmanship and responsiveness, a small number of low-star reviews cite a pattern of unreturned phone calls or missing follow-up on incomplete repairs.

  • Google rating: 4.9 out of 5 from 61 reviews (97% five-star).
  • Reviews on this page: 61 Google reviews (59 with written comments, 5 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: August 9, 2026.
  • Service: Roof Cleaning Company serving Waterloo, Iowa.

Data from Google, last updated November 2, 2026.

Star ratings

61 Google reviews we collected

  • 5 stars5997%
  • 4 stars00%
  • 3 stars00%
  • 2 stars12%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 59 written reviews

  • Praise12699%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Quality & results3528%
  • Would recommend3024%
  • Staff & attitude1713%
  • Speed & response1713%
  • Price & value129%
  • Honesty & trust97%
  • Communication76%

What customers talk about

We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Outstanding service, professional, hardworking and up front with installation process.”
  • “I’d definitely recommend them to anyone looking for reliable, honest contractors.”
  • “Their workmanship was absolutely impeccable, and the entire crew was professional, courteous, and respectful of my property.”
  • “His crew arrived on time and did a great job with clean up ,came back later to replace our gutters and replace siding.”
  • “I am a "repeat customer" of Robert Castro Construction, because Robert is honest, responsive, competitively priced, and highly professional.”
  • “If you're looking for a roofing contractor you can trust to do the job right, look no further.”
  • “From start to finish, the communication and attention to detail were outstanding.”

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 61 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Janell Sides5 reviewsTotal number of Google reviews Janell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Outstanding service, professional, hardworking and up front with installation process.

  • Services: Roof repair for storm & wind damage
Response from the owner · Edited 2 months ago

Hi Janell, thank you so much for your kind words! We're glad you feel our work lives up to your expectations.

Jake BaruthLocal Guide · 9 reviewsTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a great experience working with this company! They showed up when they said they would, worked hard, and did an awesome job. You can tell they care about doing quality work and making sure everything is done right. The whole process was easy, and they were great to work with from start to finish. I’d definitely recommend them to anyone looking for reliable, honest contractors.

Response from the owner · 3 months ago

Hi Jake, thank you so much for your kind words! We're really glad you felt cared for and that you enjoyed your experience.

Teresa Siebrands9 reviewsTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Robert Castro construction did an awesome Job replacing our roof after the hail storm. His crew arrived on time and did a great job with clean up ,came back later to replace our gutters and replace siding. If you ever need your roof, siding replaced i would highly recommend them .

  • Price assessment: Great price
  • Price: $10,000–15,000
  • Services: Roof repair for storm & wind damage
Rodney Messner12 reviewsTotal number of Google reviews Rodney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Robert Castro Construction recently replaced the roof on my home after hail damage, and I couldn't be more impressed. Their workmanship was absolutely impeccable, and the entire crew was professional, courteous, and respectful of my property. They kept the work site remarkably clean throughout the project and left everything spotless when they were finished. From start to finish, the communication and attention to detail were outstanding. If you're looking for a roofing contractor you can trust to do the job right, look no further. Robert Castro Construction exceeded my expectations, and I would highly recommend them to anyone needing roofing work.

  • Price assessment: Great price
  • Services: Roof repair for storm & wind damage
Response from the owner · 4 months ago

Dear Rodney, Thank you so much for your kind and detailed review. We are thrilled to hear that you were impressed with the workmanship and professionalism of our team during your roof replacement. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your feedback. If you ever need assistance in the future, please don’t hesitate to reach out. Warm regards, The Robert Castro Construction Inc. Team

David Hill4 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am a "repeat customer" of Robert Castro Construction, because Robert is honest, responsive, competitively priced, and highly professional. Robert and his crew have expertly handled two major roofing replacements for our family, plus a siding replacement, window and screen replacements, gutters/downspouts and leaf guards, a deck railing project, and an exterior door replacement. His crew works very efficiently and pays close attention to detail, including a thorough clean-up at the end of each work day and after the job is done. He is a great communicator and he keeps in touch after the project is done to make sure we are happy. In all of the projects he has done for us, he has stayed true to his original estimates. In one case with our deck railing, there was a minor problem afterwards (the problem was NOT Robert's fault, it had to do with the pre-existing condition of the house) and Robert took care of the problem at his own expense -- swiftly and professionally. The next time I'm in need, Robert will definitely have our business!

Response from the owner · 4 months ago

Thank you so much, David, for your kind words and for taking the time to share your experience. We're delighted to know you felt well taken care of and that our work resonated with you. Your continued trust means a lot to us, and we're always here whenever you need us next.

Legalized Boss2 reviewsTotal number of Google reviews Legalized has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Never heard back from after multiple attempts to get quotes for services, wont be using them for any of my assets in the future

  • Services: Roof repair for storm & wind damage
Response from the owner · 4 months ago

We’re sorry to hear this and appreciate you sharing your experience. We do our best to respond to every call and email, but during high-demand times (like recent hail claims), estimates can take longer than usual. It does not seem that we have any missing calls at this time. We’d like to look more into this. Please contact us directly at 319-269-0615 so we can help.

Neal Keegan1 reviewTotal number of Google reviews Neal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Robert Castro Construction did a full tear off and reroof of the American Lutheran Church in La Porte City. Very easy to work with, fast, efficient and high quality work. They cleaned up after themselves and couldn't even tell they were there. Highly recommend!

  • Price assessment: Great price
  • Services: Roof installation
Response from the owner · 4 months ago

Dear Neal, Thank you so much for your kind words and for taking the time to share your experience with Robert Castro Construction Inc. We are thrilled to hear that the reroofing project at the American Lutheran Church met your expectations and that our team was able to provide efficient, high-quality work while maintaining a clean job site. It was a pleasure working with you, and your recommendation means a great deal to us. Best regards, The Robert Castro Construction Inc. Team

Agustin Ruiz1 reviewTotal number of Google reviews Agustin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience, kept to the schedule and completed before the estimated completion time. Would highly recommend for any type of roof repair or installation of new roof.

  • Price assessment: Great price
  • Price: $20,000+
  • Services: Roof repair for storm & wind damage, Roof installation
Response from the owner · 4 months ago

Thank you so much for your kind words, Agustin. We're glad you had a positive experience and appreciate your recommendation.

Ruben Castro4 reviewsTotal number of Google reviews Ruben has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best person know what you need and how much it cost

  • Services: Roof repair for storm & wind damage
Response from the owner · 4 months ago

Thank you so much for your kind words

Ryan Tovar1 reviewTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Roberto Castro Construction did it again. Amazing transformation fellas, top notch epdm applications!! If I ever have a problem on not only my residential roof but especially on any commercial roof I know who I'm calling. I will recommend Roberto Castro every time.

Response from the owner · Edited 6 months ago

We really appreciate your review! It's always a pleasure to hear positive feedback.

Robert Castro Construction Inc. on Google Maps →

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