iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty64−3.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#119 of 123 pet photographyiPosition by Experts Score among all companies we track in this category. · better than 3%
4.9★★★★★368 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Robert Kim Photography 4.9 out of 5 based on 368 reviews, with the owner responding to 85% of them. Clients frequently praise the photographer's professionalism, lighting expertise, and ability to make subjects feel comfortable during headshot sessions, often noting the inclusion of a makeup artist. However, a small number of low-star reviews criticize the business for perceived rudeness in customer interactions, high pricing, and overly directive posing styles.
Google rating: 4.9 out of 5 from 368 reviews (96% five-star).
Reviews on this page: 368 Google reviews (364 with written comments, 40 with photos).
Owner responses: the business replied to 85% of reviews.
Most recent review: August 12, 2026.
Service: Pet Photographer serving Atlanta, Georgia.
Data from Google, last updated November 1, 2026.
Score profile vs other pet photography
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Robert Kim PhotographyPet Photography median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Robert Kim Photography: 85/100 on this factor. Category median: 99.A
85
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Robert Kim Photography: 78/100 on this factor. Category median: 99.B
78
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Robert Kim Photography: 64/100 on this factor. Category median: 100.B
64
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Robert Kim Photography: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Robert Kim Photography: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Robert Kim Photography: 100/100 on this factor. Category median: 70.A
100
Bar = this company · dark tick = category median.
Star ratings
368 Google reviews we collected
4.9of 5
5 stars35596%
4 stars21%
3 stars00%
2 stars21%
1 star92%
Praise vs complaints
Phrases our text analysis found in 364 written reviews
96%praise
Praise58996%
Complaints254%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude21034%
Would recommend12220%
Quality & results10417%
Speed & response6711%
Price & value498%
Honesty & trust346%
Communication285%
What customers talk about
We read 364 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Robert took my first professional headshots in Chicago 30 years ago and I am so glad I found him again for my recent updates.”
“Hello, I called in yesterday to inquire about a package listed on their website and they were very rude to me.”
“I would definitely recommend Robert Kim and his photography services for aspiring actors of any level.”
“Wouldn't recommend him.”
“I had a wonderful experience taking headshots with Robert Kim.”
“i was just about to book, glad i read the reviews $25 per pic after you have taken hundreds sounds terrible.”
“I have worked with four photographers in the intervening years and not one of them could get the shot as quickly or as smoothly as Robert.”
“It took me over a year to find just the right person and the wait was well worth it!”
“He is rude, arrogant, overpriced and his work is AT BEST AVERAGE.”
“…was worried he wouldn't care as much how my photos turned out but he genuinely wants to give you the most beautiful photos.…”
“Robert was also very punctual with communication and accommodating in every aspect.”
People customers mention
Sav15 reviews
Roscoe8 reviews
Wood8 reviews
Actor8 reviews
Roberts6 reviews
Elizabeth5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Robert Kim Photography for 1 kind of job. Pick one to see what they paid and said.
LLisa5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Robert was amazing! He made my daughter feel comfortable in front of the camera and the final products blew me away! Everyone in our family wants to do a photo shoot with him now!
Headshot photography
DDanLocal Guide · 5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Robert took my first professional headshots in Chicago 30 years ago and I am so glad I found him again for my recent updates. I have worked with four photographers in the intervening years and not one of them could get the shot as quickly or as smoothly as Robert. He knows the business, he knows the looks, and he…
Headshot photography
EElizaLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
It was really nice working with Robert Kim. Getting headshots as a beginner actor was nerve-racking, but Mr. Kim's directions were easy to follow. I appreciated him making it easy to be comfortable and the guidance he provided on the poses to make to get the best pictures. I also appreciated that he had a make up…
Reasonable priceHeadshot photography
DDavidLocal Guide · 81 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I absolutely cannot say enough good things about Robert and his skill. I found him by chance, needing to update my corporate picture that I've used for years, as well as adding a few shots for other work. I'd never done the professional headshot thing and wasn't sure what to expect. Robert was phenomenal to work…
Great priceHeadshot photography
HHayley5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Robert is the most amazing photographer who also has a wonderful make-up artist. I was extremely nervous but he makes you feel so comfortable that it feels like you've known him for years. He makes you feel so confident in yourself and you will feel at your most beautiful. Because of the amount of celebrities he's…
RRobin2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Robert Kim is a truly remarkable photographer. He’s also a delightful person. With his lighthearted banter, he made me laugh and feel more comfortable than I’ve ever felt in a photo shoot. Thanks to him and Elizabeth, the amazing makeup artist, I have wonderful new headshots that are better than I ever would have…
I really enjoyed getting to know you, Brandon! I'm glad you came to me all the way from Philadelphia for your new professional headshots. I know they will help you in making greater strides toward your new career and hope that these new images will help you get there. Please keep in touch and let me know when you get settled in my old home town in New York City. Best of luck.
L
Lisa Katz5 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Robert was amazing! He made my daughter feel comfortable in front of the camera and the final products blew me away! Everyone in our family wants to do a photo shoot with him now!
Services: Headshot photography
Response from the owner · 3 months ago
I'm glad you enjoyed your session with us, Lisa. I also thought Mia was incredibly talented. The music industry is a competitive one and I hope her new images will help her achieve all her dreams. Btw, my Scnauzer "Roscoe" missed you terribly when you left the studio. I'm sure he'll love to see you again!
D
Dan StearnsLocal Guide · 5 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Robert took my first professional headshots in Chicago 30 years ago and I am so glad I found him again for my recent updates. I have worked with four photographers in the intervening years and not one of them could get the shot as quickly or as smoothly as Robert. He knows the business, he knows the looks, and he knows how to put you at ease to get the best outcome.
Services: Headshot photography
Response from the owner · Edited 6 months ago
I was very happy to hear from you, Dan! I truly enjoyed my time there before continuing on to my ultimate destination, New York City. I was especially excited to hear of your acting program at "Ole Miss" and I know your many students will truly benefit from your years of experience and I appreciate you coming all the way out to Atlanta to shoot with me again. I hope that your five new headshots will work as well as the ones I did for you all those many years ago.
E
Eliza SambouLocal Guide · 10 reviewsiTotal number of Google reviews Eliza has written across all businesses on Google Maps, not just this one.
It was really nice working with Robert Kim. Getting headshots as a beginner actor was nerve-racking, but Mr. Kim's directions were easy to follow. I appreciated him making it easy to be comfortable and the guidance he provided on the poses to make to get the best pictures. I also appreciated that he had a make up artist that he worked with, Elizabeth, who was really nice and good at her job. It was great having one less thing to worry about. I would definitely recommend Robert Kim and his photography services for aspiring actors of any level.
Price assessment: Reasonable price
Services: Headshot photography
Response from the owner · 6 months ago
I really enjoy shooting people who are new to the business, don't have a lot of experience in front of the camera, or don't even like having their photo taken! It gives me the opportunity to make people feel totally comfortable and walk away from their session knowing that the process can actually be very easy and even fun when you know how. I hope that these new photos will bring you the attention your career deserves.
D
David Adams - Cobalt Consulting LLCLocal Guide · 81 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
I absolutely cannot say enough good things about Robert and his skill. I found him by chance, needing to update my corporate picture that I've used for years, as well as adding a few shots for other work. I'd never done the professional headshot thing and wasn't sure what to expect. Robert was phenomenal to work with, coaching me through exactly what wardrobe options to being and what to expect. Not only did I end up with shots I love, but It was an afternoon well spent getting to know a fantastic and unique individual. His ability to not just capture a photo, but being out a character is fantastic. Thank you sir for your professionalism, and for just being an amazing person to work with!
Price assessment: Great price
Services: Headshot photography
Response from the owner · 6 months ago
One of the best things about my job is that it often gives me the opportunity to work with wonderful people, people you may not have ever met otherwise. Someone like yourself. Providing my clients what they need is incredibly important to me, but making a new friend makes the experience even more special. By allowing me to guide you, I found your acting range remarkable- from the "Corporate" shots, to the "Tough Guy" shots, to the "Happy Dad" commercial shots, I truly believe that these new headshots are going to work wonders for your career, so please stay in touch, won't you? It won't take long. All the best.
H
Hayley McDaniel5 reviewsiTotal number of Google reviews Hayley has written across all businesses on Google Maps, not just this one.
Robert is the most amazing photographer who also has a wonderful make-up artist. I was extremely nervous but he makes you feel so comfortable that it feels like you've known him for years. He makes you feel so confident in yourself and you will feel at your most beautiful. Because of the amount of celebrities he's worked with I was worried he wouldn't care as much how my photos turned out but he genuinely wants to give you the most beautiful photos. No professional is required to do more than the bare minimum but Robert is such a wonderful human being with remarkable talent who truly goes above and beyond. I'll always say he's the best of the best. No need to look any further, I can guarantee you will love his work and your photos will be stunning!
Response from the owner · a year ago
I really enjoyed meeting both you and your husband Jesse, something that makes my job not work, but a true pleasure. I have every confidence that these new photos will bring you all the attention you deserve. Please let me know what happens next, will you?
R
Robin Walker2 reviewsiTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
Robert Kim is a truly remarkable photographer. He’s also a delightful person. With his lighthearted banter, he made me laugh and feel more comfortable than I’ve ever felt in a photo shoot. Thanks to him and Elizabeth, the amazing makeup artist, I have wonderful new headshots that are better than I ever would have imagined. PS, the picture above is an old headshot. The new one will soon appear.
Response from the owner · a year ago
Dear Robin,
It was a pleasure getting to know you and to experience your enthusiasm. I think these four new looks will really take your career to an entirely new level. We also appreciate it when someone comes to see us for new headshots all the way from another state. I think your extra effort will pay off in ways you can't imagine. All the best!
J
Jay Nicole8 reviewsiTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
Absolutely love Robert Kim and Elizabeth. They are simply the best. Thank you for the headshots and I truly loved everything that we accomplished for the shoot. Elizabeth did a fantastic job on my make up. I highly recommend Robert Kim’s Professional photography and makeup artist, Elizabeth. Thank you both!!
Response from the owner · a year ago
You're quite welcome. I'm glad you liked Elizabeth's work, as well. I went through many others before finding finding her, believe me. I can't stress enough using a photographer who cares enough to find "the best of the best" for their clients. There are so many elements that contribute to a great headshot, from the makeup, to the wardrobe, to even which background you use. After your less than happy experience with your previous photographer, I'm glad you found us. These new photos are going to do wonders for your career Jay, wait and see.
C
Chris Jump6 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Robert Kim was great to work with capturing that look I needed to submit to different acting agencies! He definitely puts his heart into the photo session and cares how the photos turn out. It was a nice atmosphere and I felt very comfortable taking the photo shots. Thank you Robert Kim for helping capture the look I needed for Hollywood!
Chris Jump
Response from the owner · Edited a year ago
Glad you liked my work, my friend. I really enjoyed getting to spend the afternoon with you and swapping our Hollywood stories, too. I truly believe that these new headshots will take your career to the next level. Please keep in touch, will you?
T
Theresa KovachLocal Guide · 21 reviewsiTotal number of Google reviews Theresa has written across all businesses on Google Maps, not just this one.
My experience with Robert was amazing! He was kind, professional, and provided multiple versions of my headshot back to me in two days. He made me feel very comfortable as this was my first time getting a professional headshot taken. Photography aside, he is so friendly and personable and I loved his studio and dog! I highly recommend him!
Response from the owner · 2 years ago
I was happy to get your retouching done early for your new corporate headshots. I hope they'll like them. I really enjoyed spending the afternoon with you, especially talking about one of my favorite subjects... movies! Please let me know your critiques of the ones I recommended for you. Btw, Roscoe says, "Woof!!" Have a wonderful 2024.
