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Robins Plumbing, Inc

4.9 ★★★★★ · 1,440 Google reviews · 231 photos
Plumber · Phoenix, AZ

Robins Plumbing, Inc at a glance

Customers frequently praise the company for prompt same-day or next-day service, clear explanations of work, and reasonable pricing for tasks like leak repairs and valve replacements. Recurring themes include professional communication, thorough cleanup, and helpful staff who diagnose issues effectively. However, low-star reviews cite concerns about unsafe technician behavior, overpriced quotes, and installation errors that resulted in property damage or incomplete repairs.

  • Google rating: 4.9 out of 5 from 1,440 reviews (96% five-star).
  • Reviews on this page: 1,440 Google reviews (1,246 with written comments, 36 with photos).
  • Owner responses: the business replied to 75% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Plumber serving Phoenix, Arizona.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.9
★★★★★
1,440 reviews on Google
5★1,379
4★20
3★6
2★2
1★33

Reviews from Google, shown as published (original wording, unedited).

Sabrina Hurley6 reviews
★★★★★

They came out on a Saturday morning and helped us with several plumbing needs. Very informative and professional. Explained everything before, during, and after. Will use them again

Review from Google · view on Google
Austin Ryan2 reviews
★★★★★

Mitch was extremely helpful. Service done quickly and was a painless process!

  • Price assessment: Great price
  • Price: $800–1,000
Review from Google · view on Google
Joshua Carter11 reviews
★★★★★

Matthew and Mitch were awesome. Helpful and educational!

Response from the owner · 3 days ago

Thank you so much for your 5-star review, Joshua! We’re glad to hear Matthew and Mitch provided such a helpful and educational experience. At Robins Plumbing, we believe in keeping our customers informed, explaining plumbing issues clearly, and providing reliable solutions they can feel confident about. We’ll be sure to share your kind words with Matthew and Mitch. Thank you for choosing Robins Plumbing—we truly appreciate your support and look forward to helping with any future plumbing needs!

Review from Google · view on Google
Vicki WittmannLocal Guide · 35 reviews
★★★★★

I needed 2 washer valves replaced right away and Robins came next morning. Matthew was wonderful, explained everything and replaced our main water shut off valve too. Very professional company I have used several times and recommend to others. *10/15/2026- Matthew came out and replaced my 34 year old toilet and bathtub spout. He was efficient and knowledgeable and personalable. Stephanie, who answered the phone, was helpful as well. Highly recommend this company for your plumbing needs.

  • Price assessment: Reasonable price
  • Price: $1,000–1,200
  • Services: Faucet repair, Toilet installation
Response from the owner · 2 years ago

Thank you for sharing your review Vicki! We appreciate your review and we are glad to help you with replacing main water shut off valve! Matt is an exceptional plumbing technician and he always provides amazing customer service!

Review from Google · view on Google
Samantha Hill1 review
★★★★★

Dave was awesome and was so helpful and knowledgeable. Thank you!!!

  • Price assessment: Great price
  • Price: $1–200
  • Services: Drain cleaning, Plumbing leak detection, Sewer cleaning
Response from the owner · a week ago

Thank you so much for your wonderful review, Samantha! We’re thrilled to hear Dave provided helpful, knowledgeable service and made your experience a positive one. At Robins Plumbing, we’re committed to delivering reliable drain cleaning, thorough plumbing leak detection, and professional sewer cleaning services to keep your plumbing system working properly. We’ll be sure to share your kind words with Dave. Thank you for choosing Robins Plumbing—we truly appreciate your trust and support!

Review from Google · view on Google
Michael Colombo1 review
★★★★★

Quick service and Matthew was great and cleaned up the work area

  • Services: Water heater installation
Response from the owner · a week ago

Thank you for your 5-star review, Michael! We’re glad to hear Matthew provided quick, professional service and made sure the work area was clean before leaving. At Robins Plumbing, we take pride in delivering reliable water heater installation, quality workmanship, and respect for your home. We’ll be sure to share your kind words with Matthew. Thank you for choosing Robins Plumbing—we truly appreciate your support and look forward to helping with any future plumbing needs!

Review from Google · view on Google
Karla Lepore7 reviews
★★★★★

Professional experts who explained everything throughout the whole install process. They cleaned up afterwards and took the time to answer all my questions. Great Service!!

  • Price assessment: Reasonable price
  • Price: $2,000+
  • Services: Water heater installation
Response from the owner · a week ago

Thank you so much for your wonderful review, Karla! We’re thrilled to hear you had a great experience with your water heater installation. At Robins Plumbing, we take pride in providing expert water heater installation, clear communication, and professional service from start to finish. We’re glad our team took the time to answer your questions and left the work area clean. We truly appreciate your trust and support, and we look forward to helping you with any future plumbing needs!

Review from Google · view on Google
Leonard FisherLocal Guide · 93 reviews
★★★★★

I had a leak in my toilet tank, not so big but dripping all the time. I called late afternoon and had a plumber at my house by 8AM the following morning. Robbins Plumbing gave me a heads-up when they were on the way. Dave was very professional, fixed my leak and took the time to look at several items that I asked him to check out. Pricing was reasonable, service was quick, overall a great experience. I will use Robbins Plumbing for future services.

Response from the owner · 2 weeks ago

Thank you so much for your detailed review, Leonard! We’re glad Dave was able to arrive promptly, identify the toilet tank leak, and take the time to check the additional items you requested. Providing timely plumbing repairs, thorough inspections, and fair, transparent pricing is what we strive for at Robins Plumbing. We’re happy to hear you had a great experience and appreciate your trust in our team. Thank you for choosing Robins Plumbing—we look forward to helping you with any future plumbing repairs or maintenance needs!

Review from Google · view on Google
Dylan VaughanLocal Guide · 22 reviews
★★★★★

Great work. Great options. Very well explained.

  • Price assessment: Great price
  • Price: $200–400
Response from the owner · 2 weeks ago

Thank you so much for your 5-star review! We’re glad to hear you were happy with the work, the options provided, and the clear explanation of our recommendations. At Robins Plumbing, we’re committed to providing reliable plumbing solutions, transparent options, and expert service so homeowners can make informed decisions. We truly appreciate your support and look forward to helping you with any future plumbing needs!

Review from Google · view on Google
Kimberli HarrisLocal Guide · 22 reviews
★★★★★

Appreciate the prompt and great customer service! Don’t put bread crumbs does the drain!

Response from the owner · 2 weeks ago

Thank you so much for your wonderful review! We’re glad you appreciated the prompt service and great customer care. At Robins Plumbing, we’re committed to providing fast, reliable plumbing services and helping homeowners keep their plumbing systems running smoothly. We truly appreciate your support and look forward to helping you with any future plumbing needs!

Review from Google · view on Google

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