Google reviewers rate Rock Falls Veterinary Care 4.7 out of 5 based on 142 reviews, with the owner responding to 8% of them. Customers frequently praise the staff for being friendly, punctual, and compassionate, noting that the clinic offers affordable pricing and clear communication for various species. Positive feedback highlights long-term loyalty and thorough care during surgeries or diagnostics. However, a minority of low-star reviews criticize specific interactions, alleging that some staff members were dismissive, prescribed incorrect medications, or recommended euthanasia prematurely without exploring other treatment options.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Very very excellent, I got there a bit too early, but said ok .got right in and good experience. My little granddaughter had a fantastic time. Going back in a couple weeks.
5 star staff!!
Very friendly staff! We live it here!
I want to thank the dr and staff for the treatment and advice for my outdoor cat colony...the kitties are improving from upper respiratory infection..
So glad the kitties are getting better!
They have treated 3 of our dogs and they were so friendly even when we had to put our 16 yr old Pom Boobear down.
Absolutely amazing!! They take pride in caring about your pets
The people at this place are the definition of care. They put your animals wellbeing above all and are the most understanding, kindest staff I’ve seen. They are amazing people who do amazing work for animals!
Thank you so much, Kaya! It's a pleasure to care for your animals :)
Received the very best service from the staff here!
So glad we were able to help your dogs out today!!
I've been going to Beth for years at this point and she has always been amazing. Very understanding and will work with you no matter what to figure out what's wrong with your pet or to make a payment schedule for something, just ask!!
Beth is the best, we have taken our animals to her for years and years. She shoots you straight and doesn't cost an arm and a leg.