Rocklin Ranch Veterinary Hospital & Urgent Care at a glance
Reviewers frequently cite compassionate care, knowledgeable staff, and prompt emergency appointments as primary strengths. However, several low-star comments describe significant delays in communicating lab results and a pattern of cost overruns where initial estimates increased substantially after treatment began.
Google rating: 4.7 out of 5 from 843 reviews (89% five-star).
Reviews on this page: 843 Google reviews (562 with written comments, 86 with photos).
Owner responses: the business replied to 24% of reviews.
Reviews from Google, shown as published (original wording, unedited).
J
Jen
★★★★★
Our dog broke her leg and we received excellent care at Rocklin Ranch. They got us in the same afternoon and worked hard to make sure we got an appointment instead of an additional charge for emergency services. The doctor was compassionate and gave excellent care to our dog. The vet tech was very knowledgeable and also provided excellent care to our dog. I can't say enough nice things about Rocklin Ranch. We love them. ❤️
Drs and office staff very available, office and rooms very clean.
Price assessment: Not sure
Services: Service not listed
Response from the owner · 4 months ago
Thank you for your 5-star review! We’re so glad to hear that you found our doctors and office staff to be available and helpful. Maintaining a clean, welcoming environment for our patients and their families is very important to us, and we appreciate you taking the time to recognize our team's efforts. We look forward to caring for your pets for years to come!
Dr. Collins was absolutely incredible! She was kind, compassionate, and genuinely attentive to our cat’s needs. She took the time to listen to our concerns, carefully explain our options, and answer all of our questions. We never once felt rushed and truly appreciated the genuine care and compassion she showed throughout our visit.
Been coming here for 15 years with various animals, including emergency services on a cat and new puppy health check. Always very professional and organized, and good value for the money.
We had an amazing experience at Rockland Ranch Veterinary Hospital yesterday for our doodle's annual checkup! Dr. Ha and the entire team were absolutely wonderful, incredibly personable, and truly caring. Our doodle did so well during the visit, thanks to how gentle and attentive everyone was. They went above and beyond to make it a positive, stress-free experience. I highly recommend Rockland Ranch and Dr. Ha to anyone looking for compassionate, high-quality care for their pets!.
Price assessment: Reasonable price
Response from the owner · 3 years ago
Thank you, Jan! We're thrilled to hear that you and your family, including your baby doodle, had a positive experience at Rocklin Ranch Veterinary Hospital. Dr. Clemente and our vet technicians appreciate your kind words.
Rocklin Ranch Veterinary Hospital and Urgent Care was wonderful the other night when I had to take my Sphynx in for an abscess! Everyone was kind, patient and helpful from the moment we came in, until we took our pet just before closing.
THE best Veterinary Hospital ever!!! The Veterinarians truly care about our pets and we have always felt comfortable and welcome. My family has taken ALL of our pets (dogs) there since 1998 and although we live 45 mintues away now, there's still no other Veterinary Hospital we will take them to. Nobody has been as excellent as they have.
Response from the owner · 3 years ago
Thank you for sharing your positive experience with us, Jacqueslene! We're thrilled to hear that you've had such a great experience with our veterinarians and that you continue to trust us with the care of your pets. We appreciate your loyalty and look forward to continuing to provide excellent care for your furry family members.
