Analyzing 5,827,1615.8M ReviewsFor 16,09716.1K Experts

Experts Reviews · Company report
Rocky Clean - Couch Cleaning LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Rocky Clean - Couch Cleaning LLC

Denver, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 32 mattress cleaning · 4.9★ from 509 Google reviews

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Report card

Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rocky Clean - Couch Cleaning LLC is better than 94% of mattress cleaning.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rocky Clean - Couch Cleaning LLC is better than 93% of mattress cleaning.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rocky Clean - Couch Cleaning LLC is better than —% of mattress cleaning.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rocky Clean - Couch Cleaning LLC is better than 100% of mattress cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rocky Clean - Couch Cleaning LLC is better than 100% of mattress cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rocky Clean - Couch Cleaning LLC is better than 100% of mattress cleaning.A
100

Reviews for your job

Customers hired Rocky Clean - Couch Cleaning LLC for 7 kinds of job.

Rocky Clean - Couch Cleaning LLC for mattress cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Mattress cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Mattress cleaning”

Graham3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Oleg and the team were great to work with. Quoting and booking were fast, simple and communicative and I'm very happy with the job they did with my couch and mattress. Would absolutely recommend their services.

Paid $300–350Reasonable priceUpholstery cleaningMattress cleaning
Joey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very professional and Oleg is really nice! Great job overall and both our sectional couch and our bedroom mattress look good as new. Definitely recommend. Thank you Oleg!!

Mattress cleaning
Kyla18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Oleg was great! Very friendly, accommodating, and helped bring our furniture back to life.

Paid $500+Reasonable priceUpholstery cleaningMattress cleaning
Alyssa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

He did a great job! Very fast and friendly, great prices and he got some tough stains out for us! Would use again!

Couches/sofasGeneral carpet cleaningPet stain & odor removal
AkikoLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Vlad did a wonderful job cleaning a mattress, two rugs and two couches for me! He was very attentive and was able to pretreat and remove stains that were on my furniture due to pets.

Paid $500+Reasonable priceCouches/sofasSpecial care fabric cleaningUpholstery cleaning

Price

$253-17% vs typical mattress cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 56%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Upholstery cleaning194$209–$366
Couches/sofas176$196–$315
Area rug cleaning33$158–$435
Pet stain & odor removal31$164–$384
Special care fabric cleaning28—
General carpet cleaning8$209–$435
Mattress cleaning5—

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