Customers frequently praise the company for thorough inspections, professional cleanup, and responsive follow-up visits that seal entry points and check traps. Recurring themes include clear communication, punctuality, and the willingness to return without extra charges to address ongoing rodent activity. However, some lower-rated reviews criticize the high costs relative to the scope of work and report that initial treatments sometimes failed to eliminate all pests or missed significant structural gaps.
Google rating: 4.9 out of 5 from 126 reviews (93% five-star).
Reviews on this page: 126 Google reviews (102 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 21, 2026.
Service: Termite Control Service serving Long Beach, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
126 reviews on Google
5★117
4★5
3★2
2★2
1★0
Reviews from Google, shown as published (original wording, unedited).
KC
kevin christie1 review
★★★★★
Thorough and professional. They left with everything completed and cleaned up.
Price assessment: Reasonable price
Price: $200+
Pest type: Rodents
Response from the owner · 5 days ago
Kevin, thank you for the positive feedback. We’re glad our work was thorough and that everything was completed and left cleaned up.
Oscar Cortes performed a very thorough inspection at the one week and the 3 week after the implementation of the rodent barriers and cleanup. Oscar was great and very helpful in his inspection. I highly recommend Rodent Control Inc. and Oscar Cortes.
Response from the owner · a month ago
Steve, we appreciate you sharing your experience and recommending us. We are glad Sam and his crew were communicative, informative, friendly and hardworking, and that you were pleased with the work and cleanup. Thank you for your support.
Oscar Cortez was very friendly, knowledgeable and answered every question I had. He took his time explaining my concerns.
Pest type: Rodents
Response from the owner · a week ago
Thank you for the five-star review. We’re glad Oscar Cortez was friendly, knowledgeable, and took the time to answer all your questions and explain your concerns.
After my roof was replaced, we heard noises in the attic. Oscar Cortez came and inspected our priority and found 2 new holes vulnerable to rats! He sealed them up, set traps, and caught it within 2 days. Very professional and knowledgeable!
Response from the owner · a week ago
Thanks for the five-star rating. We appreciate your support and that you took the time to share it.
Reliabable, professional, and amazing customer service. Highly recommend!
Price assessment: Reasonable price
Price: $200+
Pest type: Rodents
Response from the owner · 2 weeks ago
Michelle, thank you for sharing this feedback. We are glad you found us reliable, professional, and that our customer service was outstanding. We appreciate your recommendation.
The gentleman did a great job very quickly. I really appreciate your service.
Response from the owner · 3 weeks ago
Thank you, Cynthia! We’re glad you were happy with the work and how quickly it was completed. We appreciate you taking the time to share your experience.