Rodriguez Cleaning and Restoration Services at a glance
Google reviewers rate Rodriguez Cleaning and Restoration Services 4.9 out of 5 based on 768 reviews, with the owner responding to 90 percent of them. Customers frequently praise the company for punctuality, professional communication, and thorough work on carpet, rugs, and mold remediation. Many note that pricing is competitive compared to larger competitors and appreciate honest billing practices. However, lower-rated reviews cite specific complaints about inflated final prices that differ from initial quotes and instances where stain removal results were unsatisfactory.
Google rating: 4.9 out of 5 from 768 reviews (95% five-star).
Reviews on this page: 768 Google reviews (693 with written comments, 18 with photos).
Owner responses: the business replied to 90% of reviews.
Most recent review: October 23, 2026.
Service: Dryer Vent Installation Service serving Louisville, Kentucky.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
768 reviews on Google
5★733
4★20
3★6
2★1
1★8
Reviews from Google, shown as published (original wording, unedited).
MN
Michelle Naiser8 reviews
★★★★★
I had a large project today---sofa, chairs, large rugs and everything looks great. Tim was an excellent technician---his attention to detail and care when moving around my home was exceptional! A real professional that I would ask for again by name.
Response from the owner · 2 days ago
Michelle, thank you so much for the wonderful review. We are delighted Tim's attention to detail and care made your large project turn out great. We will pass your kind words along to him. We appreciate you choosing us and look forward to serving you again.
Tim showed up on time. He did an excellent job. He was very thorough, and professional.
Price assessment: Overpriced
Price: $450–500
Services: Upholstery cleaning, General carpet cleaning
Response time: 1–2 hr
Response from the owner · Edited a year ago
Thank you so much for sharing your experience! We’re thrilled to hear that Caleb arrived on time and delivered excellent, thorough, and professional carpet cleaning service. We take pride in having dedicated team members like him, and your feedback means a lot to us. We look forward to serving you again in the future with more cleaning services !Rodriguez’s Team .
Crew arrived on time. Were very professional and efficient. Estimated work would take about 2 hrs which it did! Very respectful of property and we’re very satisfied with their work! Would definitely recommend to others!!
Response from the owner · a week ago
Thank you, Rachel, for the kind words and recommendation. We are glad the crew arrived on time, worked efficiently, and treated your property with respect. We will share your praise with the team and appreciate you recommending us to others.
Rodriguez carpet cleaning was amazing! Darion did a great job and went above and beyond to make this a great experience for my out of town client who was relocating to Louisville!! I highly recommend them!!
Price assessment: Great price
Services: Carpet steam cleaning
Response time: 0–1 hr
Response from the owner · a year ago
Thank you so much for the kind words and recommendation! We're thrilled to hear that you had a great experience with Rodriguez Carpet Cleaning. Darion takes pride in going above and beyond, and we're glad he could make your out-of-town client's relocation to Louisville a smooth one with top-notch carpet cleaning. We truly appreciate your support!
Amazing customer service, communication and delivery.
Services: Upholstery cleaning, Area rug cleaning
Response from the owner · a week ago
Thank you so much for the kind words, Jill. We are thrilled to hear you had an excellent experience with our customer service, communication and delivery. We look forward to serving you again soon.
Excellent experience with Rodriguez for carpet and area rug cleaning. Very satisfied and very good price compared to the more well known companies. Technician was very thorough and explained every part of his work. Highly recommend
Price assessment: Great price
Services: Carpet steam cleaning, Area rug cleaning
Response time: 0–1 hr
Response from the owner · a week ago
Thank you, R Wilson, for the glowing review. We are thrilled your carpet and area rug cleaning experience was excellent and that our technician took the time to explain each part of the process. It means a lot to hear our pricing and service compared favorably to larger companies. We appreciate your recommendation.
Prompt, professional, and pleased with the cleaning services for my mold remediation. Very easy to work with and the owner who gave me the estimate and advised me was very helpful and informative! Would use again and recommend!
Price assessment: Reasonable price
Services: Service not listed
Response time: 0–1 hr
Response from the owner · a week ago
Thank you, Michelle, for taking the time to share your experience. We are so glad the team provided prompt, professional cleaning during your mold remediation and that the estimate and advice were helpful. We appreciate your recommendation and are pleased you found us easy to work with. We look forward to the opportunity to serve you again.
Josh was awesome! Did a fantastic job! You should be very proud to have Josh working for your company. Carpet looks new again.
Response from the owner · 5 months ago
Thank you so much for the 5-star rating, Rita! We appreciate your support and are glad you had a great experience. We look forward to serving you again and are here if you need anything.
Great communication and work throughout the entire process
Response from the owner · 2 weeks ago
Thank you, Braxton, for the five-star review. We are glad our communication and work met your expectations throughout the entire process. Your feedback means a lot to our team and we appreciate you taking the time to share it. We look forward to working with you again.
Rodriguez Cleaning and Restoration is an extremely professional service company. They were punctual and completed my restoration project quickly. I will continue to use RCR in the future.
Price assessment: Great price
Services: Flood restoration, Flood cleanup
Response time: 0–1 hr
Response from the owner · 2 weeks ago
Thank you for the kind review, Todd. We are glad our team was punctual and completed your restoration quickly. We appreciate your trust and look forward to serving you again in the future.
