Google reviewers rate Roger’s Plumbing 4.8 out of 5 based on 1038 reviews, frequently praising technicians for punctuality, professionalism, and clear communication regarding repairs. Customers often highlight efficient service for issues like water heaters, faucets, and drain cleaning, noting that staff explain options without unnecessary upselling. However, low-star reviews cite high costs for simple fixes, discrepancies between advertised and actual pricing, and instances where technicians failed to resolve problems or pushed membership plans.
Google rating: 4.8 out of 5 from 1,038 reviews (94% five-star).
Reviews on this page: 1,038 Google reviews (839 with written comments, 12 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: November 3, 2026.
Service: Leak Detection Service serving Cedar Park, Texas.
Data from Google, last updated November 3, 2026.
Star ratings
1,038 Google reviews we collected
4.8of 5
5 stars97194%
4 stars202%
3 stars71%
2 stars30%
1 star374%
Praise vs complaints
Phrases our text analysis found in 839 written reviews
97%praise
Praise1,72897%
Complaints603%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude49728%
Speed & response34319%
Quality & results32418%
Would recommend21412%
Communication1659%
Price & value1649%
Honesty & trust815%
What customers talk about
We read 839 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Get’s the job done and is very friendly and professional and efficient.”
“If not crooks, not very knowledgeable for a plumbing company.”
“Reasonably priced, with prompt, polite and efficient service.”
“Never showed and called at the end of the day and said they aren't coming and need to reschedule.”
“Stephan did amazing work in kitchen laundry and bathrooms.”
“Afterward, my water heater was still leaking so I called them to take a look again, but this time I needed to replace the whole thing, which is fine u…”
“I will only be using them going forward and highly recommend them.”
“If you know exactly what needs to be done on your plumbing, I highly, highly recommend them.”
“The tech explained everything and went above and beyond in solving the problem.”
“He was professional, knowledgeable, and offered us a great price.”
“He also was reluctant to call Rinnai as I initially requested but did clean the ignitor, based on Roger's rules and focused on pushing overpriced services.”
“They took the time to explain exactly what was wrong and walked us through our options with total transparency.”
“Do not trust this company if you have a tankless water heater or in general.”
People customers mention
Marcus46 reviews
Jim41 reviews
Rogers41 reviews
Orlando31 reviews
Jackson28 reviews
Marc25 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I’ve had Jackson as my tech the last couple of times. He is great. Get’s the job done and is very friendly and professional and efficient. Great work
Services: Toilet repair, Service not listed
Response from the owner · 7 months ago
Thank you for your kind words, Debra! We are glad our technician is serviced your home the Roger's Plumbing way. We appreciate you trusting us with your home! ☺️
S
Susie ShreadLocal Guide · 14 reviewsiTotal number of Google reviews Susie has written across all businesses on Google Maps, not just this one.
Roger's Plumbing is our go-to. Reasonably priced, with prompt, polite and efficient service. We have had terrible luck with other local plumbers in this area before discovering Roger's. We are now incredibly pleased and saving their number! Happy to recommend them!
Price assessment: Reasonable price
Price: $800–1,000
Services: Garbage disposal installation
Response from the owner · 9 hours ago
Thanks for sharing, Susie. It means a lot that Roger’s Plumbing has earned your trust with prompt, polite service and fair pricing. We appreciate your recommendation and are here for your plumbing needs.
G
Garrett Ford8 reviewsiTotal number of Google reviews Garrett has written across all businesses on Google Maps, not just this one.
Jackson saved me a lot of time and heartache!! He was amazing and very quick. Saving his card!!
Services: Plumbing leak detection
Response from the owner · 3 days ago
Garrett, thank you for your kind words! We're pleased to hear Jackson was able to save you time and provide quick plumbing service. Holding onto his card is a great idea for future needs!
S
Siena Rivera5 reviewsiTotal number of Google reviews Siena has written across all businesses on Google Maps, not just this one.
Thanks for your review, Siena. It's great to hear that Stephan provided excellent plumbing services in your kitchen, laundry, and bathrooms. If you need any more help, let us know!
D
Diane Brinkman5 reviewsiTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
10/10 service is what you get here. Marcus and Shayne came out for a service call for us. They were so knowledgeable and helped us figure out the best possible solution for our problem we were having without hesitation or unnecessary upselling like all the other places. I would recommend them ten times over any other company and will not be using anyone else besides them moving forward.
Response from the owner · a week ago
Thanks for sharing your experience, Rachel. It's great to hear Marcus and Shayne provided knowledgeable plumbing solutions without upselling. Your recommendation means a lot to us!
K
KR6 reviewsiTotal number of Google reviews KR has written across all businesses on Google Maps, not just this one.
Could not service or fix our water softener. Said only option was a brand new softener. Options were too pricey for our budget
Response from the owner · a week ago
Thank you for sharing your feedback Keith. We understand that replacing a water softener can be a significant investment, and we’re sorry the options presented were outside your budget. Our goal is to provide honest recommendations based on the condition of the equipment and help our customers make informed decisions. We appreciate the opportunity to evaluate your system and are grateful you considered Roger’s Plumbing for your plumbing needs, please call us at (737) 307-0716 to discuss other options.
M
Mathew CalawayLocal Guide · 43 reviewsiTotal number of Google reviews Mathew has written across all businesses on Google Maps, not just this one.
Service was prompt and the plumber did a good job and was polite. Loses 2 stars because it was badly overpriced. $432 to replace one ball valve under a sink.
Response from the owner · 2 weeks ago
Thank you for your feedback Mathew. We’re glad to hear our plumber was prompt, professional, and courteous. We understand that pricing is an important consideration, and we strive to provide quality workmanship, reliable service, and lasting solutions. Our pricing reflects the expertise of our licensed technicians, as well as the quality and warranties we stand behind. We appreciate the opportunity to serve you and thank you for choosing Roger’s Plumbing.
C
Clinton Mollenkopf10 reviewsiTotal number of Google reviews Clinton has written across all businesses on Google Maps, not just this one.
The guys are great- they stayed until they solved the problem
Price assessment: Great price
Services: Water tank installation
Response from the owner · 2 weeks ago
Thank you for the kind words Clinton! We’re glad our team was able to get to the bottom of the problem and find a solution. At Roger’s Plumbing, we take pride in our commitment to quality workmanship and making sure our customers’ plumbing issues are resolved. We appreciate your trust in our team and look forward to helping you with any future plumbing needs!
