Rogue Valley Extermination & Pest Control at a glance
Customers frequently praise the company for punctual arrivals, thorough inspections, and effective resolution of issues involving rodents, wasps, and termites. Many note fair pricing and the availability of quarterly maintenance plans that keep pests away long-term. The owner maintains a 4.9 rating from 35 reviews and replies to all feedback. One recurring criticism involves a specific interaction where a customer felt the technician was rude and blamed them for a delay, despite the garage being left open for access.
Google rating: 4.9 out of 5 from 35 reviews (97% five-star).
Reviews on this page: 35 Google reviews (34 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: August 8, 2026.
Service: Bed Bug Exterminator serving Medford, Oregon.
Data from Google, last updated November 2, 2026.
Star ratings
35 Google reviews we collected
4.9of 5
5 stars3497%
4 stars00%
3 stars00%
2 stars00%
1 star13%
Praise vs complaints
Phrases our text analysis found in 34 written reviews
97%praise
Praise7197%
Complaints23%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response1723%
Staff & attitude1622%
Would recommend1318%
Quality & results1115%
Communication710%
Price & value710%
Honesty & trust23%
What customers talk about
We read 34 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Derrick came out and took care of it quickly and all is well.”
“Fast service, very nice and the neighborhood kitties also approve!”
“I highly recommend this company that is reliable and has integrity and fair pricing.”
“On time and thorough, he does his work and you don’t even know when been there.”
“Derrick is always right on time and always communicates what is going on.”
“His service is very reasonable and the quality of his work is exceptional.”
“Derrick is very reliable and easy to work with.”
People customers mention
Derrick11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I am so impressed how Derrick goes to the root of the problem and makes a permanent fix. All other companies want an expensive contract and do not want to fix the problem at the source of the issues. I highly recommend this company that is reliable and has integrity and fair pricing.
Price assessment: Reasonable price
Price: $200+
Response from the owner · 2 months ago
Thank you for those kind words!
It’s a pleasure helping you out!
N
N Young14 reviewsiTotal number of Google reviews N has written across all businesses on Google Maps, not just this one.
We had yellow jackets build a nest in a retaining wall. Derrick came out and took care of it quickly and all is well. Fast service, very nice and the neighborhood kitties also approve!
Price assessment: Great price
Response from the owner · 3 months ago
Thank you so much!
It was a pleasure meeting you both!
I look forward to helping you out with your pest control needs!
J
Jamie Burnett6 reviewsiTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Derrick is so easy to work with! He took care of my bugs, wasps and rodents!!! Great customer service. Derrick cares about his customers and checks on results. Highly recommend.
Response from the owner · 3 months ago
Thank you so much!
It’s a pleasure helping you out!
D
Debbie9 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Derrick has been great! Been taking care of our home and our guest house. Available for any follow ups and always answers his phone. It’s really helped us stay pest free!
Response from the owner · a year ago
Thank you so much!
It’s a pleasure helping you with your homes!
R
Robert Petetit3 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
I called Derrick initially for a wasp issue — one visit and they were completely gone. Now I have him out quarterly, and we haven’t seen any ants, wasps, or spiders since. He’s always on time, efficient, and professional. Highly recommend his extermination services!
Response from the owner · a year ago
Thank you! It’s a pleasure helping with your home!
R
Remedy Hovermale2 reviewsiTotal number of Google reviews Remedy has written across all businesses on Google Maps, not just this one.
Highly recommended! Derrick is always right on time and always communicates what is going on. My whole family goes through him and we won’t change for anyone else! Great job and great value!
Response from the owner · a year ago
Thank you! It’s a pleasure helping you and your family with your homes!
M
Michael Miller6 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Derrick is awesome! He took care of below ground wasps nests that were plaguing my backyard and continues to help prevent out of control pests in my home. Always the professional, courteous and on time. Thanks Derrick!
Response from the owner · a year ago
Always a pleasure Michael!
Thank you!
J
Janice Skaling5 reviewsiTotal number of Google reviews Janice has written across all businesses on Google Maps, not just this one.
