Analyzing 5,803,3475.8M ReviewsFor 15,98816K Experts

Experts Reviews · Company report
Rollit Garage Doors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Rollit Garage Doors

Yorba Linda, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 5.0★ from 69 Google reviews

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Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rollit Garage Doors is better than 100% of garage door repair services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rollit Garage Doors is better than 99% of garage door repair services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rollit Garage Doors is better than —% of garage door repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rollit Garage Doors is better than 100% of garage door repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rollit Garage Doors is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rollit Garage Doors is better than —% of garage door repair services.–
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Reviews for your job

Customers hired Rollit Garage Doors for 3 kinds of job.

Rollit Garage Doors for customer support

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Customer support”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Customer support”

Steve8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Garrett was first garage guy that said “ he could fix it “ and he did ! This is after having three other guys out for free estimates that tried and sell me new systems 100 percent recommend this company Don’t waste your time with others

Reasonable priceCustomer support
Qi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service! He was very professional, efficient, and friendly. He arrived on time, quickly figured out the problem, and did a great job fixing my garage door. He was very careful and thorough, and made sure everything was working properly before he left. I really appreciated his hard work and great attitude. Highly recommend Rollit Garage Doors!

Customer photo from Qi's review
Reasonable priceCustomer supportGeneral repairs & installation
Trevor9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I've had nothing but positive experiences with Rollit Garage Doors! Garrett has handled several jobs for me over the years, and he's consistently prompt, professional, and incredibly helpful when it comes to explaining the best repair options. He takes the time to walk you through your choices without ever upselling…

Great priceGarage door consultationCustomer supportGeneral repairs & installation
jasmine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Garrett at RollIt provided responded quickly and with clear communication. He helped replace my broken springs quickly, and gave me a great price. He was very friendly and explained each step to me and was informative. I recommend going with RollIt Garage Doors!

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The service was great as soon as he saw the photo, he knew what was the cause. Thank you for the help

Reasonable priceGarage door consultationCustomer support
Victor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My garage door hadn’t worked for over 10 years, so I searched Yelp for repair services and found Garrett. He was easy to communicate with and arrived on time. Garrett quickly fixed my garage door without any major issues and charged a very reasonable price. He pointed out some damaged parts but never pressured me to…

Great priceGarage door consultationCustomer supportGeneral repairs & installation
kenneth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Garrett is a professional with quality work as his staple. He is quick to respond and very knowledgeable. You can trust he will give you the honest answers and do his best work to make you a happy customer. Highly recommended!!

Reasonable priceCustomer support
Sabrina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Garrett was very pleasant and knowledgable over the phone. He was able to come out on a Sunday within the hour and he had all the new parts needed. I would highly recommend him to anyone!

Not sureGarage door consultationCustomer supportGeneral repairs & installation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 38%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & installation36—
Garage door consultation16—
Customer support8—

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