Analyzing 5,813,6305.8M ReviewsFor 16,03116K Experts

Experts Reviews · Company report
Ron's Auto Repair Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%54+13.1Value 14%61+8.6Replies to reviews 7%100+7.1Craft & service penalty85−1.5Momentum penalty92−0.8Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Ron's Auto Repair Center

Ames, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 60 towing services · 4.6★ from 635 Google reviews

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Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ron's Auto Repair Center is better than 67% of towing services.B
67
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ron's Auto Repair Center is better than 54% of towing services.C
54
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ron's Auto Repair Center is better than 85% of towing services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ron's Auto Repair Center is better than 61% of towing services.B
61
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ron's Auto Repair Center is better than 92% of towing services.A
92
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ron's Auto Repair Center is better than 100% of towing services.A
100

Reviews for your job

Customers hired Ron's Auto Repair Center for 8 kinds of job.

Ron's Auto Repair Center for transmission

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.71%

All 15 Google reviews tagged “Transmission”

Roger1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very nice repair shop. Gave me thew use of a loaner car until my was repaired

Reasonable priceTransmission
Noah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★

High prices. Check your quotes and bills too. My bill was $200 higher than quoted when I got there.

OverpricedTransmission
Dale1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was stuck in Ames with a breakdown on my daughter's graduation weekend with work waiting for me at home and Ron's jumped on the job first thing Monday morning and I was home that evening. So thankful they took care of me.

Great priceTransmission
Andy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I'm so incredibly pleased with the service I received at Ron's Auto last week. Incredibly detailed and focused on customer satisfaction. They also were kind enough to provide me with a loner car so I could get back and forth to work. Thank you for everything.

Reasonable priceTransmission
Duane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Stopped in to check engine light, they checked it out, took care of it and no charge. WILL GO TO THEM FOR ALL AUTO CARE

Great priceTransmissionTiresAuto engine tuning
ShawnaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Just to clarify, they are over priced however I chose to stay due to their warranty as many places have shorter or no work warranties. They are fast, formative, reliable, honest, and friendly. I had a full transmission replacement done. I had no issues and everything was done over the phone no in person contact till…

OverpricedTransmissionTransmission replacement
Jasper3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have taken my car here multiple times for issues ranging from a full transmission replacement to a simple oil change. They are always near the phone to answer any questions you may have and have even offered me a ride home after I dropped my car off before! The service department is very knowledgeable and open to…

General repairs & maintenanceTransmission
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The staff at Ron’s Auto Repair Center quickly diagnose the problem with my son’s car and had it fixed in less than 24 hours. I’ve been looking for someplace to take all of our cars for repair work and finally found it!

TransmissionTransmission repairVehicle safety inspection
Nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I really trust this business. I love the texts I receive on my vehicle and the options I have if they suggest to have work on something else based on the free Inspection they conduct. It really is a slick process and my vehicle is always done quickly.

Brake service & repairOil changeTires
Yu4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our SUV suddenly lost power steering and then everything. Had to call AAA to tow it to Ron’s. The technicians there were nice and got my SUV back on road in a work day. Very good service!

Electrical repairTransmission
OTIE4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did us right just like years ago thanks again

Transmission
MononokeLynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My parents and I have been a loyal customers for many years! They are always professional, and they will give me a call if they find anything. Because of Ron’s Auto, I’ve been able to keep my 20-year-old car in excellent condition and running beautifully since buying it all those 20 years ago. Great job!

A/C installation & repairAir & cabin filter replacementAuto battery maintenance+ Punctuality+ Quality+ Professionalism
Josie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

very helpful and did good quality work

Engine repairTransmissionTransmission repair
Pat7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Reasonable priceTransmission
JD2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Rating only, no written review.

Transmission

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 58%Overpriced 11%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance46—
Oil change34—
Vehicle Inspection21—
Auto maintenance17—
Tires17—
Auto engine diagnostic16—
Brakes15—
Transmission15—

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