Analyzing 5,880,2915.9M ReviewsFor 16,22616.2K Experts

Experts Reviews · Company report
Ron's Auto Repair Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%54+13.1Value 14%61+8.6Replies to reviews 7%100+7.1Craft & service penalty85−1.5Momentum penalty92−0.8Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Ron's Auto Repair Center

Ames, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 60 towing services · 4.6★ from 635 Google reviews

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Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ron's Auto Repair Center is better than 67% of towing services.B
67
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ron's Auto Repair Center is better than 54% of towing services.C
54
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ron's Auto Repair Center is better than 85% of towing services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ron's Auto Repair Center is better than 61% of towing services.B
61
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ron's Auto Repair Center is better than 92% of towing services.A
92
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ron's Auto Repair Center is better than 100% of towing services.A
100

Reviews for your job

Customers hired Ron's Auto Repair Center for 8 kinds of job.

Ron's Auto Repair Center for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Wheel alignment”

Sandy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The explanation on why I should change my transmission fluid was presented clearly. They take the time with their customers. They are reasonable in the price of repairs.

Reasonable priceGeneral repairs & maintenanceWheel alignment
Scott11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We appreciate the professional, thorough job that Ron‘s Auto does.

Great priceGeneral repairs & maintenanceWheel alignment
Dwight3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Friendly and efficient.

Reasonable priceTiresWheel alignmentService not listed
Grant1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★

Communicated well, seem professional and thorough

Reasonable priceVehicle InspectionWheel alignmentAuto tire replacement
Duane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Stopped in to check engine light, they checked it out, took care of it and no charge. WILL GO TO THEM FOR ALL AUTO CARE

Great priceTransmissionTiresAuto engine tuning
JonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I've been taking my cars to Ron's Auto for over 10 years. They always shoot me straight and don't try to upsell things I don't need. My expectations have been met or exceeded every time. This most recent visit, I appreciated the time they took to explain the repair process, why it was necessary and the pros & cons…

TiresSteering & suspension repairGeneral repairs & maintenance
MononokeLynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My parents and I have been a loyal customers for many years! They are always professional, and they will give me a call if they find anything. Because of Ron’s Auto, I’ve been able to keep my 20-year-old car in excellent condition and running beautifully since buying it all those 20 years ago. Great job!

A/C installation & repairAir & cabin filter replacementAuto battery maintenance+ Punctuality+ Quality+ Professionalism
Dean9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Did the job in a timely fashion.

TiresWheel alignment
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent

Brake service & repairVehicle InspectionWheel alignment
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

As always exceeded my expectations

ElectricalElectrical repairGeneral repairs & maintenance+ Value
NeenaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Ron's is my favorite place to take my cars. I trust them completely and they've never let me down. My car started getting noisy, so Richard dropped everything and took a ride with me to hear it, diagnosed it, and fixed the wheel bearings all on the same day. My family is down to one car right now, so it was vital…

Wheel alignment

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 58%Overpriced 11%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance46—
Oil change34—
Vehicle Inspection21—
Auto maintenance17—
Tires17—
Auto engine diagnostic16—
Brakes15—
Transmission15—

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