Google reviewers rate Ron's Auto Repair 4.9 out of 5 stars based on 96 reviews, with the owner responding to 93% of them. Customers frequently describe the shop's towing, repair, and inspection services as professional and punctual, noting that staff communicate clearly before proceeding with work. Pricing is generally viewed as fair and reasonable, and the owner is often cited for being helpful and maintaining a positive attitude during stressful situations. A recurring criticism involves appointment cancellations after customers have already arrived, which some reviewers identified as poor customer service.
Google rating: 4.9 out of 5 from 96 reviews (95% five-star).
Reviews on this page: 96 Google reviews (82 with written comments, 1 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: October 1, 2026.
Service: Auto Repair Shop serving Penn Hills, Pennsylvania.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
96 reviews on Google
5★91
4★2
3★1
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
SB
Sam BishopLocal Guide · 24 reviews
★★★★★
Amazing service, easy to work with, super friendly and down to earth!
Response from the owner · 3 weeks ago
First&Foremost thank you for your service Sam! Secondly was such a pleasure meeting you! I enjoyed our conversation definitely appreciate you taking the time to write this review it’s so Tremendously appreciated as are you! <br>Until next time, thanks again, Sam!!💯🙏
When I needed a tow, Ron had a great response time and provided excellent service.
Response from the owner · a month ago
Why thank you Keith! I so appreciate you taking the time to write this review! It was an absolute delight meeting you! Again, need anything in the future don’t hesitate Sincerely, also it was a pleasure!💯🙏
We used Ron's Auto for towing and couldn't have had a better experience! Ron Jr personally assisted us and got us safely to his Shop. I highly recommend Ron Jr and his Towing service!
Price assessment: Great price
Response from the owner · a month ago
Why thank you Tim it was a truly a pleasure meeting you&your family! Thank you for leaving me such a great review! <br>I know unfortunately it was an accident but I’m glad to know everyone was okay! Honestly that’s my biggest saying I meet the nicest people by accident and you definitely are one of those people. Thank you again for the kind review.💯🙏
I had an overall great experience with Ron’s Auto Repair! Ron was extremely friendly and helpful during a stressful time.
Response from the owner · a month ago
Why thank you so very much Nick! You yourself were also a pleasure to meet&deal with! I’m happy to know I helped relieve some of the stress thank you kindly for the review sincerely! 🙏👍
Why thank you Nicole! And of course it was my pleasure sincerely! Thank you again for taking the time to leave me this review! I’m glad it all worked out&was nice meeting you!
Ron is a great guy and willing to help anyone out. I recommend everyone to go to his spot and get work done.
Response from the owner · 2 months ago
Thanks, Chris. It was a pleasure working on your car&was a pleasure dealing with you also! Thank you again for the great review. Extremely grateful for it&your business! 💯🙏
Great customer service from start to finish. Honest, professional, and completed quality work at a very fair price. It’s hard to find an auto repair shop you can trust, and Ron’s Auto Repair definitely earned mine. I highly recommend them and will definitely be coming back for any future services.
Price assessment: Great price
Response from the owner · 2 months ago
Why thank you so very much for your business&also for your kind words! We are happy to know we met your expectations! I’m extremely grateful you took the time to write this kind review! Looking forward to dealing with you in the future! Your kind words don’t go unnoticed! <br>Thanks again for your business it was a pleasure dealing with you!! 💯🙏
Great auto repair shop. You get the services that you actually desire.
Response from the owner · 2 months ago
Thanks Hasib, it was really nice to know Me&Eric will able to help you out!<br>We will def. Be here in the Future for anything you need! Absolutely appreciate you&the Business&of course the Kind Review! Thanks again my friend! We appreciate you as well!💯👍
Told me to come for appointment and cancelled after I already arrived poor customer service!
Price assessment: Overpriced
Response from the owner · Edited 2 months ago
This is owner Ron Jr. please take down this review&Send this review to the right Shop. I have been closed. I don’t know who you are nor did i schedule you let alone cancel you. I’ve been in the hospital haven’t scheduled anybody in the month of July I handle all my scheduling through my 412-271-6208. Please direct this to the correct Garage you can see from my previous reviews. You have the Wrong Garage! <br>I worked hard to get my reviews legitimately not through someone who has the wrong shop. Please send this to the right Garage I’ve been closed in July and in the hospital&off work please take down this review and send it to The right shop! <br>
Cant thank this man enough for his kindness n helpfulness
Price assessment: Great price
Services: Service not listed
Response from the owner · 3 months ago
Susan, you are more than welcome. I’m glad I could help. It was an unfortunate scenario but it was a pleasure meeting you by accident. I’m glad we got everything resolved. Need anything in the future let me know! But Thank you again for your kind review. So Greatly appreciated! 😊💯🙏