Paul Daskal5 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleQuick service
- Services: General window replacement
Ronnie's 24 Hour Glass And Door Repair
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty90−1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 10 glass & shower door dealersPosition by Experts Score among all companies we track in this category. · better than 44%
4.8 ★★★★★ 426 Google reviews · 24 photos
94%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
92%reviews answered by the owner
Oct 2026latest review
Ronnie's 24 Hour Glass And Door Repair at a glance
Google reviewers rate Ronnie's 24 Hour Glass And Door Repair 4.8 out of 5 stars based on 426 reviews. Customers frequently praise the company for punctual service, professional workmanship, and competitive pricing on window and door installations. However, a recurring criticism in low-star reviews involves missed appointments and unreturned phone calls, with some clients reporting significant delays in receiving quotes or failing to receive communication regarding scheduled repairs.
- Google rating: 4.8 out of 5 from 426 reviews (94% five-star).
- Reviews on this page: 426 Google reviews (347 with written comments, 21 with photos).
- Owner responses: the business replied to 92% of reviews.
- Most recent review: October 29, 2026.
- Service: Glass & Shower Door Dealer serving Fort Worth, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other glass & shower door dealers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ronnie's 24 Hour Glass And Door Repair: 89/100 on this factor. Category median: 92.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ronnie's 24 Hour Glass And Door Repair: 85/100 on this factor. Category median: 88.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ronnie's 24 Hour Glass And Door Repair: 90/100 on this factor. Category median: 90.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ronnie's 24 Hour Glass And Door Repair: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ronnie's 24 Hour Glass And Door Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ronnie's 24 Hour Glass And Door Repair: 89/100 on this factor. Category median: 68.A
89
Bar = this company · dark tick = category median.
Star ratings
426 Google reviews we collected
- 5 stars40194%
- 4 stars92%
- 3 stars31%
- 2 stars00%
- 1 star133%
Praise vs complaints
Phrases our text analysis found in 347 written reviews
- Praise69398%
- Complaints162%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price3042%
- Reasonable3854%
- Overpriced00%
- Not sure34%
Topic share
How often each topic comes up in the written reviews
- Speed & response17525%
- Quality & results14320%
- Staff & attitude14120%
- Price & value9614%
- Would recommend9513%
- Communication304%
- Honesty & trust294%
What customers talk about
We read 347 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Prompt, friendly, and managed to get the repair done quickly.”
“NO SHOW!”
“Junior and Jeremy did an awesome job installing my storm door.”
“It was very strange and showed terrible customer service on their part.”
“He was very polite, completed the job correctly and in short order.”
“Poor customer service, rude and real bad experience.”
“They are serving fast ,I will use the service with them again and the price is reasonable.”
“They did not overcharge for services.”
“Highly recommended, very responsive and friendly to work with.”
“Great communication throughout the whole process, quick, reliable great work!”
“This is an honest business that I would highly recommend.”
People customers mention
- Nicole 13 reviews
- Joe 9 reviews
- Austin 6 reviews
- Alen 4 reviews
- Ronnies 4 reviews
- Jeremy 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Ronnie's 24 Hour Glass And Door Repair for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
JoniLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
I had a few deep scratches on my glass shower door. Ronnie's glass and door replaced the glass door. The price and workmanship was exceptional.
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Technician arrived promptly at the time promised. He was very polite, completed the job correctly and in short order. Will definitely call on them again when the need arises.
PhilLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Excellent craftsmanship. On time with great results. Windows look better than new. Highly recommend them for any glass work.
Reasonable priceGeneral window replacement
StevenLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Junior and Jeremy did an awesome job installing my storm door. They took the extra time to get it perfect! I can highly recommend Ronnie’s! They are professional, reliable, and respectful!
General door repair
George9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★
Great service. The installers were very professional! I will share the company's information to all my friends and family. We highly recommend Ronnie's!!!
Reasonable priceGeneral window replacementGlass installation
parker4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
These guys are AWESOME! I damaged my door frame trying to get into my home and Ronnie was here in less than a hour and fixed it in only 30 minutes! All at a great price. These are the guys to go with.
Jobs customers hired them for
Compare with
Photos
Customer reviews
4.8 ★★★★★ 426 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
steve judkins5 reviewsTotal number of Google reviews steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleA+ they did a good job.Very please
Arlynda6 reviewsTotal number of Google reviews Arlynda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTop tier customer service!!!
Joni MichaelLocal Guide · 27 reviewsTotal number of Google reviews Joni has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had a few deep scratches on my glass shower door. Ronnie's glass and door replaced the glass door. The price and workmanship was exceptional.
Response from the owner · 8 years ago
Thank you for your business
Michael Chambers8 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTechnician arrived promptly at the time promised. He was very polite, completed the job correctly and in short order. Will definitely call on them again when the need arises.
Response from the owner · a year ago
Thank you for your wonderful review, Michael! We're glad to hear that our technician met your expectations with prompt and polite service. We look forward to assisting you again in the future!
Phil RobersonLocal Guide · 46 reviewsTotal number of Google reviews Phil has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent craftsmanship. On time with great results. Windows look better than new. Highly recommend them for any glass work.
- Price assessment: Reasonable price
- Services: General window replacement
Danny Hughes4 reviewsTotal number of Google reviews Danny has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey were fast and professional. They did an excellent job.
- Price assessment: Reasonable price
- Services: General window replacement
danny hughesLocal Guide · 24 reviewsTotal number of Google reviews danny has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey were quick and professional. Did an excellent job.
- Services: General window replacement
Steven PhelpsLocal Guide · 86 reviewsTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJunior and Jeremy did an awesome job installing my storm door. They took the extra time to get it perfect! I can highly recommend Ronnie’s! They are professional, reliable, and respectful!
- Services: General door repair
George Gandy9 reviewsTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service. The installers were very professional! I will share the company's information to all my friends and family. We highly recommend Ronnie's!!!
- Price assessment: Reasonable price
- Services: General window replacement, Glass installation
Response from the owner · a month ago
Thank you, George! We’re thrilled you had a great experience and that our installers were professional. We appreciate you recommending Ronnie’s to your friends and family and look forward to helping them when they need us.
Business details
- Address: 9861 N Saginaw Blvd Ste 200, Fort Worth, TX 76179
- Phone: (682) 279-0502
- Website: ronniesglassanddoorrepair.com
- Service area: Fort Worth, TX