Roofing contractor · Fort Myers, FL · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 24 skylight installation servicesiPosition by Experts Score among all companies we track in this category. · better than 22%
4.9★★★★★239 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
77%reviews answered by the owner
$15ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Roof EZ Inc 4.9 out of 5 based on 239 reviews, with the owner responding to 77 percent of them. Customers frequently praise the company for punctuality, clear communication, fair pricing, and professional handling of full roof replacements, repairs, and inspections. However, a minority of low-star reviews criticize unresolved leaks, delayed quotes, and allegations of poor supervision over subcontracted work.
Google rating: 4.9 out of 5 from 239 reviews (97% five-star).
Reviews on this page: 239 Google reviews (211 with written comments, 14 with photos).
Owner responses: the business replied to 77% of reviews.
Most recent review: September 5, 2026.
Service: Skylight Installation Service serving Fort Myers, Florida.
Data from Google, last updated November 13, 2026.
Score profile vs other skylight installation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Roof EZ IncSkylight Installation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Roof EZ Inc: 88/100 on this factor. Category median: 98.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Roof EZ Inc: 74/100 on this factor. Category median: 96.B
74
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Roof EZ Inc: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Roof EZ Inc: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Roof EZ Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Roof EZ Inc: 99/100 on this factor. Category median: 99.A
99
Bar = this company · dark tick = category median.
Star ratings
239 Google reviews we collected
4.9of 5
5 stars23297%
4 stars00%
3 stars10%
2 stars00%
1 star63%
Praise vs complaints
Phrases our text analysis found in 211 written reviews
97%praise
Praise44397%
Complaints143%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1267%
Reasonable633%
Overpriced00%
Not sure00%
$15k+262% vs typical skylight installation services
Middle half of what 8 customers paid ($2.8k–$24k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9922%
Would recommend9220%
Speed & response7316%
Quality & results6715%
Communication5111%
Price & value409%
Honesty & trust358%
What customers talk about
We read 211 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“A contractor in Florida that does what they say, on time, professional… anyone who’s dealt with contractors in SWFL Knows what I mean.”
“Great experience Jason and Nick were awesome and walked us through the whole thing would highly recommend this company”
“I would stay away from this company, they can NOT be trusted.”
“From arriving quickly to quote the repair I needed, to actually getting the job completed, it was a smooth could be.”
“I'm French, and despite working remotely, I had a great experience with Roof Ez and Sean Donnelly.”
“We are holding back the final payment because the problems that we have are not resolved.”
“I can’t say enough about the service, it was outstanding, communication was excellent and Jordan and his team was great”
“I've used RoofEZ for a few projects, fair priced and was always satisfied with the work.”
“Owner was willing to work with us after being ripped off by MTS Construction.”
“His attention to detail and genuine care for doing the job right really stood out.”
People customers mention
Ian24 reviews
Williams23 reviews
Nick22 reviews
Trapp14 reviews
Jason9 reviews
Sean6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Roof EZ Inc for 8 kinds of job. Pick one to see what they paid and said.
KennyLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I hired Roof EZ to do a full replacement of my roof plus 50 sheets of plywood, 300 linear feet of fascia, and two sky lights. The entire process was smooth and efficient. Nick was very responsive about any questions or concerns. Affordable, efficient, and respectful. I couldn't complain if I had to.
Paid $20,000–25,000Great priceRoof installation
tyler3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Highly recommend Roof EZ. I dealt with Ken and it was the best experience I could ask for. From arriving quickly to quote the repair I needed, to actually getting the job completed, it was a smooth could be. The roof was replaced previously by a different company, and the repaired area matched almost perfectly.…
Paid $1–5,000Great priceRoof repair
RalphThePlumberLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I can’t say enough about the service, it was outstanding, communication was excellent and Jordan and his team was great
Great customer service, understanding the customer needs and accommodating,
Thanks
Dru4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Nick was terrific. He found the problem with our roof and gave us a quick date for repairs. Our technician Kyle was great. He explained the repairs to us and answered our questions. We are very pleased.
Paid $1–5,000Reasonable priceRoof repair
G5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
The crew was great. Did a wonderful job. The owner , Nick handled the business and is a pleasure to work with.
Paid $2,000–4,000Reasonable priceRoof repair
Regan11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Great experience Jason and Nick were awesome and walked us through the whole thing would highly recommend this company
Dealing with Sean and Roy was great! A contractor in Florida that does what they say, on time, professional… anyone who’s dealt with contractors in SWFL Knows what I mean. On budget, on time (early). Can’t say enough good things. Thanks
Response from the owner · 2 months ago
Thank you for the kind words, David!
Kenny BrannLocal Guide · 25 reviewsiTotal number of Google reviews Kenny has written across all businesses on Google Maps, not just this one.
I hired Roof EZ to do a full replacement of my roof plus 50 sheets of plywood, 300 linear feet of fascia, and two sky lights. The entire process was smooth and efficient. Nick was very responsive about any questions or concerns. Affordable, efficient, and respectful. I couldn't complain if I had to.
Price assessment: Great price
Price: $20,000–25,000
Services: Roof installation
Response from the owner · 2 months ago
Thank you Kenny!
tyler bender3 reviewsiTotal number of Google reviews tyler has written across all businesses on Google Maps, not just this one.
Highly recommend Roof EZ. I dealt with Ken and it was the best experience I could ask for. From arriving quickly to quote the repair I needed, to actually getting the job completed, it was a smooth could be. The roof was replaced previously by a different company, and the repaired area matched almost perfectly. Fairly priced and communication was great. Would definitely use them again in the future!
Price assessment: Great price
Price: $1–5,000
Services: Roof repair
Response from the owner · 3 months ago
Thank you for the kind words, Tyler!
RalphThePlumber LLCLocal Guide · 15 reviewsiTotal number of Google reviews RalphThePlumber has written across all businesses on Google Maps, not just this one.
I can’t say enough about the service, it was outstanding, communication was excellent and Jordan and his team was great
Great customer service, understanding the customer needs and accommodating,
Thanks
Price assessment: Reasonable price
Price: $45,000–50,000
Services: Roof installation
Response from the owner · 3 months ago
Thank you Ralph! Enjoyed working with you on this project.
Dru Gray4 reviewsiTotal number of Google reviews Dru has written across all businesses on Google Maps, not just this one.
Nick was terrific. He found the problem with our roof and gave us a quick date for repairs. Our technician Kyle was great. He explained the repairs to us and answered our questions. We are very pleased.
Price assessment: Reasonable price
Price: $1–5,000
Services: Roof repair
Response from the owner · 3 months ago
Thank you, Dru! We're happy that you're happy!
Shelby Solley, RealtorLocal Guide · 49 reviewsiTotal number of Google reviews Shelby has written across all businesses on Google Maps, not just this one.
Hello. Je suis français et à distance j ai réussi à très bien m ‘entendre avec cette société roof ez et Sean Donnelly .. de très grands professionnels, a l écoute et parfaitement dans les temps. Good job , Comme disent les américains que j adore !
Bravo usa ! 🇺🇸🇫🇷
Response from the owner · 3 months ago
Thank you, Pascal!
G George5 reviewsiTotal number of Google reviews G has written across all businesses on Google Maps, not just this one.
My wife and I had Jason’s crew come and inspect our roof and also remove an old satellite dish and patch the area. He had the inspection done before I could even follow up with a timeframe which was awesome and unexpected. Very professional, fast and efficient.
Price assessment: Great price
Services: Roof inspection, Roof repair
Response from the owner · 3 months ago
Happy we could help, Kyle! Thank you!
Regan Murray11 reviewsiTotal number of Google reviews Regan has written across all businesses on Google Maps, not just this one.