GUTTER INSTALLATION SERVICES · MURFREESBORO, TN
Roof Repair Expert LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%50+7.5Craft & service 20%17+3.4Value 10%59+5.9Momentum 8%27+2.2Track record 7%73+5.1Accountability 5%27+1.4Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE

Roof Repair Expert LLC

Better than 38% of gutter installation services · #8 of 13

5.0★364 Google reviewsGoogle star rating as shown on Google Maps.
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Roof Repair Expert LLC for gutter installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 8

All 4 Google reviews tagged “Gutter installation”

★★★★★ Julio · Edited 3 weeks ago

Luis, the owner, treated me like a friend. After he quoted me and began working on my roof the next day, he noticed that some parts of the frame where in better condition than expected, which led to him charging me less than what we had agreed on. The team got the job done in less than two days and made sure to…

Gutter repairsSkylight repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ jesse · 3 years ago

This is the best contractor I’ve ever had the pleasure of dealing with, hands-down!

Gutter installationGutter repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Magwan · 4 years ago

Alex was great to work with! He provided guidance throughout the insurance claim process and had a new roof installed in one day. Really good quality work. Will definitely be using Roof Repair Expert for any future roof repairs.

Gutter installationGutter repairsDrywall repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Laura · 5 years ago

Rating only, no written review.

Gutter installationRoof repair+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Roof, grey = gutter installation services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (13 reviews)2024-Q2: 5.00★ (18 reviews)2024-Q3: 5.00★ (30 reviews)2024-Q4: 5.00★ (22 reviews)2025-Q1: 4.88★ (33 reviews)2025-Q2: 5.00★ (23 reviews)2025-Q3: 5.00★ (16 reviews)2025-Q4: 4.96★ (46 reviews)2026-Q1: 5.00★ (8 reviews)2026-Q2: 5.00★ (16 reviews)2026-Q3: 4.95★ (20 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$927-78% vs typical gutter installation services

Bar = middle half of what customers paid · gold mark = category median.

Great price 45%Reasonable 51%Overpriced 0%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%50+7.5Craft & service 20%17+3.4Value 10%59+5.9Momentum 8%27+2.2Track record 7%73+5.1Accountability 5%27+1.4Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
65
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
50
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
17
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
59
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
27
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
73
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
27

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+77 / −0
Professionalism
+82 / −0
Responsiveness
+79 / −0
Punctuality
+74 / −0
Value
+65 / −0

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