Google reviewers rate Roof X 4.9 out of 5 based on 325 reviews, with the owner responding to every comment. Many customers praise the company for punctuality, clear communication, competitive pricing, and thorough cleanup after services like roof replacements, gutter installations, and leak repairs. However, a small number of low-star reviews criticize the firm for aggressive door-to-door solicitation, incomplete work, poor communication, and unresolved post-installation issues.
Google rating: 4.9 out of 5 from 325 reviews (96% five-star).
Reviews on this page: 325 Google reviews (279 with written comments, 24 with photos).
Owner responses: the business replied to 100% of reviews.
Reviews from Google, shown as published (original wording, unedited).
LC
Lauren Connors1 review
★★★★★
Excellent process all around, office staff were great, install time were on-time and very efficient with time and deadlines. Great team!
Price assessment: Great price
Price: $30,000–35,000
Services: Roof installation
Response from the owner · a week ago
Lauren, we are thrilled the entire process, our office team, and the installation timing lived up to your expectations. Hearing that the crew was efficient and met deadlines really makes our day. We will share your kind words with the team. Thank you for taking the time to leave this great review.
Roof X has been our saving grace on more than one occasion over the years. We have used them after catastrophic storm damage and for more minor tree limb caused issues. They are courteous, honest and take great care to leave the job site in better condition than they found it. Rene and Ricky are men of integrity and I would highly recommend them for residential or commercial work! Our family and friends swear by them! Thank you Roof X for always being just a phone call away!
Response from the owner · 3 weeks ago
Thank you, Thomas, for your continued trust and for sharing this experience. We are grateful to hear our team, including Rene and Ricky, has been dependable after storms and for routine repairs. Hearing that we left sites in better condition and that your family and friends recommend us means a lot. We appreciate your strong recommendation.
RoofX installed the metal roof on my new house. They are a great company to work with. Very good service and quality. They really care and on top of that have competitive pricing.
Price assessment: Reasonable price
Price: $50,000+
Services: Roof installation
Response from the owner · a month ago
Thank you, Alan. We appreciate you choosing us for your new house roof and for noting our service, workmanship, and competitive pricing. Hearing that our team cared and made the process smooth means a lot to us.
RoofX, and John in particular, went above and beyond our expectations
We really appreciate all of his hard work
We would definitely recommend them
Price assessment: Great price
Price: $25,000–30,000
Services: Roof repair for storm & wind damage
Response from the owner · a day ago
Bill, thank you for the kind words. We are glad John went above and beyond for you, and we will pass your appreciation on to him and the whole crew. It means a lot to hear that from a Tampa roofing customer, and we are here whenever you need us.
Roof X did an amazing job at my house. Everyone I dealt with throughout the process was professional and friendly.
Price assessment: Reasonable price
Price: $45,000–50,000
Services: Roof installation
Response from the owner · a month ago
Thank you for the kind words, Nader. We’re delighted to hear you were pleased with the project and that our team was professional and friendly. We appreciate you choosing us and sharing your experience.
A solicitor named Nick who identified himself as an employee of this company showed up to my house at 8pm at night on a Saturday as I’m arriving home from work. Apparently he’d been knocking on my door and ringing my doorbell just minutes prior(again, at 8pm at night on a Saturday). Says he’s here for a deal for wind damage from a recent storm (it’s 8pm on a Saturday in September, it’s literally dark outside and he’s at my house soliciting for this company). Claiming he had just been doing something at a neighbor’s house, which I don’t understand why that warrants coming onto my property at 8pm at night on a Saturday to try to sell me something. Ignored my no soliciting sign. Walked through my dark courtyard that has no lights on to knock on my door (who in their right mind thinks that is a good idea??? in Florida?!?!) I meet him just as he is leaving the screen door to the courtyard. Apologized for catching me as I came home from work, saying he thought my car was in the garage (what?????). Wearing no uniform or other identifying gear. Had the audacity to ask if he could set up an appointment tomorrow to take pictures of my roof (again, it’s 8pm at night on a Saturday and I already had to ask him twice to identify himself). Bizarre and unprofessional behavior.
These folks are great at responding and do fantastic work.
Price assessment: Great price
Price: $5,000–10,000
Services: Roof repair for storm & wind damage
Response from the owner · a month ago
Thank you, Rusty! We really appreciate your kind words. We're glad our team was responsive and delivered the results you expected, and we look forward to helping you again.
RoofX was prompt, informative and gave a very detailed estimate. They fixed my roof leak!
Price assessment: Great price
Price: $1–5,000
Services: Roof repair for storm & wind damage
Response from the owner · a month ago
Thank you, Stacey. We're glad our team was prompt and informative, and that the detailed estimate and repairs resolved your roof leak. We're here if you need anything else in the future.
Roof X did exceptional work and I would use them again and would recommend them to anyone needing roof work
Price assessment: Great price
Price: $1–5,000
Services: Roof repair for storm & wind damage
Response from the owner · a month ago
Thank you, Diana — we appreciate your kind words and recommendation. We're thrilled you were pleased with our work and would use Roof X again. We look forward to helping with any future roofing needs.
Shout out to Ricky with this team. Honestly, I couldn't be happier with the work RoofX did on my place. Replacing a roof is a massive project, but adding seamless gutters and masonry work on the chimney made it a huge undertaking.
It’s rare to find contractors who take this much pride in their work. If you're looking for honest, high-quality exterior work, RoofX is the real deal.
— Coleman Brock
Thank you, Coleman. We’re thrilled you’re so pleased with the roof replacement, seamless gutters, and chimney masonry. I’ll be sure to pass your shout-out along to Ricky and the team — they’ll appreciate it. If you need anything else or future maintenance, please reach out.
