Tamala Mickelson1 review
Nikki was great! Knew her products and samples! Great customer service!
Review from Google · view on Google
Rooms To Go
Rooms To Go at a glance
Google reviewers frequently praise the sales staff for being knowledgeable, patient, and helpful in guiding customers through furniture selections without applying pressure. The store is noted for accommodating shoppers with various credit situations and offering a wide range of products. However, low-star reviews highlight recurring issues with product quality, such as defective lamps and peeling paint, alongside complaints that customer service fails to honor warranties or resolve post-purchase problems effectively.
- Google rating: 4.7 out of 5 from 8,179 reviews (87% five-star).
- Reviews on this page: 8,178 Google reviews (6,291 with written comments, 163 with photos).
- Owner responses: the business replied to 12% of reviews.
- Most recent review: October 25, 2026.
- Service: Furniture Store serving Raleigh, North Carolina.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.7
★★★★★8,179 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Christian Vooris5 reviews
Hello everyone! I know this review is long overdue but me and my wife decided one day hey we would like to look at some affordable beds at rooms to go and we were paired with an fairly knowledgeable and understanding guy named Blair. He was awesome to use, taking us to the different types of beds. They even worked with us being that we don’t have the best credit so I would definitely recommend this place to anyone in need of a bed and also Blair to help you make a good decision!
Review from Google · view on Google
Shivani S9 reviews
Great time working with Nikki on a new bedroom!
Review from Google · view on Google
Carrie Ruffin1 review
⭐⭐⭐⭐⭐ I had a great experience at Rooms To Go thanks to Danny! He was extremely helpful, professional, patient, and knowledgeable. He made the entire shopping experience easy and stress-free. His customer service was outstanding, and he truly went above and beyond. If you’re shopping at Rooms To Go, definitely ask for Danny! Highly recommend!
Review from Google · view on Google
Manny Gulley3 reviews
Nikki was very knowledgeable and excellent service! Ask for her when you go into the store!
Review from Google · view on Google
Norman Jones8 reviews
My salesman Eric was awesome.
Review from Google · view on Google
Michelli Thompson5 reviews
Eric was great today! Definitely recommend doing business with him!!!
Review from Google · view on Google
Kinde RawlinsLocal Guide · 16 reviews
Wonderful selection of sofas. I went along with my daughter will she decided on which set she wanted for her new apartment. Keith was helpful without being hovering. He gave us time to experience their selection and each sofas comfort level.
Review from Google · view on Google
HB KincaidLocal Guide · 13 reviews
LA was fantastic. We told him we were just looking. He gave us some advice and kept checking on us. After a long deliberation we my wife we bought 2 chairs today. From just looking to purchasing within 1 hour. Very satisfying encounter with LA and the ladies in the accounting office. They were great also.
Review from Google · view on Google
Chris MayesLocal Guide · 61 reviews
Nikki was great I recommend.
Review from Google · view on Google
Business details
- Address: 5900 Glenwood Ave Ste A, Raleigh, NC 27612
- Phone: (919) 785-2222
- Website: roomstogo.com
- Service area: Raleigh, NC