Google reviewers rate Rose City Veterinary Hospital 4.8 out of 5 based on 605 reviews, with the owner responding to 37% of feedback. Many clients praise the staff's kindness, punctuality, and transparent pricing, noting that the clinic effectively manages anxious pets and provides compassionate end-of-life care. However, low-star reviews criticize the front desk for rigid appointment policies, dismissive communication regarding post-procedure symptoms, and perceived attempts to upsell unnecessary services or withhold medication refills.
Google rating: 4.8 out of 5 from 605 reviews (92% five-star).
Reviews on this page: 605 Google reviews (425 with written comments, 34 with photos).
Owner responses: the business replied to 37% of reviews.
Most recent review: October 7, 2026.
Service: Veterinarian serving Gresham, Oregon.
Data from Google, last updated November 11, 2026.
Star ratings
605 Google reviews we collected
4.8of 5
5 stars55592%
4 stars244%
3 stars51%
2 stars20%
1 star193%
Praise vs complaints
Phrases our text analysis found in 425 written reviews
95%praise
Praise52695%
Complaints255%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude25346%
Speed & response6111%
Would recommend6011%
Quality & results5510%
Communication468%
Honesty & trust448%
Price & value326%
What customers talk about
We read 425 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I have been trying to find a caring, attentive vet clinic for years to work with me and my dog on her medical journey.”
“Most of your staff is unpleasant and disrespectful, and your only priority is money, not animal care.”
“The appointment was exactly on time, and everyone I encountered was a complete delight.”
“However, she slowly became anxious and started panting heavily, which wasn't normal.”
“My search for a new primary vet is over, 10/10 recommend.”
“Avoid this place if you want reliable, compassionate care for your pets.”
“The people behind running this office are doing a fantastic job and should be studied by other clinics on how to run a fantastic vet clinic.”
“had an awful experience with rose city vet after taking my sweet ma’am in for a dental.”
“She often followed up with additional resources, and whenever we needed anything she made sure it was taken care of quickly.”
“I never write reviews but I am genuinely so impressed.”
“The pricing also seemed fair (I would pay whatever though to get this level of care and service).”
“Basically trying to squeeze additional exam fees out for no medical purpose.”
People customers mention
Portland32 reviews
Berger28 reviews
Beswick22 reviews
Perchick20 reviews
Quirk8 reviews
Doctors5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
There's some spaces where you leave feeling hopeful and with tears of happiness. Rose City Vet Hospital is one of those places.
I have been trying to find a caring, attentive vet clinic for years to work with me and my dog on her medical journey.
I randomly went here because they offer EU Travel Certificates to prepare for our upcoming international trip. Through that, I found the vet I have been long searching for.
The moment you walk in the energy is so wonderfully positive, welcoming, and generally a delight. The decor and space are so inviting and casually fun (they even have an outdoor area for dogs). The staff treat you like an old friend, and even the other patients were so lovely.
The appointment was exactly on time, and everyone I encountered was a complete delight. It felt like they were caring for a human child just how gentle, thoughtful, and comprehensive they were to her. They actually give a damn! I left with everything and more than what I was expecting. They even sent me home with referrals to specialists for her condition (referrals I have been craving to have!). The pricing also seemed fair (I would pay whatever though to get this level of care and service).
The people behind running this office are doing a fantastic job and should be studied by other clinics on how to run a fantastic vet clinic. Everyone I encountered seemed to enjoy their job there. It even makes me want to work there! Haha.
I never write reviews but I am genuinely so impressed. I just got home, and had to write this out (after also voice memoing all my friends and family about how amazing the experience was). Walking away, I have tears of joy instead of tears of sadness. I am hopeful now for my dog's medical journey and I'm so grateful to have found them.
Thank you, Rose City Veterinary Hospital for creating such a safe, thoughtful, caring, and loving space for Portland's pets and their parents. It's truly remarkable and it is rare.
I cannot wait to be back & will be recommending to anyone with a pet in their lives!
Price assessment: Reasonable price
Response from the owner · a month ago
Thank you, Tegan, for your overwelmingly kind and thoughtful review. You have our team tearing up with your kind words! We are truly delighted to hear that your experience at Rose City Vet Hospital was so positive and that you felt you recieved the care and attention you and Karma deserved. Your encouraging words and support inspire us to continue our mission of compassion and service. This is why we all come to work every day, to provide our clients and their pets with the best experience possible. We look forward to the opportunity to support you and your Karma again in the future!
Samantha HentschkeLocal Guide · 48 reviewsiTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Great experience and we are so happy to have you as Niko's vets! Everyone was so kind and made Niko feel so special at her first appointment. Thank you!
Price assessment: Reasonable price
Response from the owner · a month ago
Thank you so much, Samantha, for your kind feedback! We're delighted to know that Niko's first appointment was a positive experience and that our team was able to make her feel special. We look forward to continuing to provide her with great care!
Mary King4 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Love, love, love RCV they have been our dogs primary care team since 2019 and we can't imagine going anywhere else. They always make my vet scared dog feel as comfortable as possible for his appointments and my other pup just loves them so much. Can not recommend them enough. The entire staff is wonderful. Thank you for all you do Rose City Vet.
Response from the owner · 2 months ago
Thank you, R Rocke, for your kind words and for your trust in our care. We are delighted to know that your dogs feel at ease with our team, it is really important to us that our patients have the least stressful experience possible. Your recommendation is truly appreciated. We look forward to supporting you and your beloved pets for many more years to come!
David Coultas6 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
The kindness from the staff is simply the best. I had an issue with the day of his appointment that prevented me from being able to make it and they made it very easy for me to reschedule without any sort of issues. They treat Gus like he was their own pet and I absolutely love that.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you so much, David, for your kind words! We’re delighted to hear that we were able to accomdate you and Gus and that our staff's kindness and care stood out to you. We can't wait to see that handsome boy again soon.
Nicole4 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
I brought my senior Chihuahua here today for the first time in search of a new primary vet. I have moved around quite a bit across the county and will say, hands down this is the most thoughtful, cleanest, nicest veterinary office I have ever been to. From the moment my pup and I arrived, we were offered coffee or seltzer (and him dog treats). The inside was so thoughtfully arranged, super clean and organized. They were promptly on time and very transparent with pricing. The vet was so patient and gentle with my nervous senior pup. I will also add that in addition to being very transparent with pricing they also didn’t make it feel like you had to do anything or obligated to buy extra stuff. Everything was very straightforward which made the experience even that much more enjoyable. My search for a new primary vet is over, 10/10 recommend.
Price assessment: Reasonable price
Response from the owner · 3 months ago
Thank you, Nicole, for taking the time to share your experience with us! We're genuinely happy to hear that you and your senior pet had a great first visit experience. We’re honored to be your primary vet and are committed to providing the best care for your pup. Your recommendation truly means the world to us!
Kaylee BrookshireLocal Guide · 40 reviewsiTotal number of Google reviews Kaylee has written across all businesses on Google Maps, not just this one.
This was my first experience with this Veterinary Facility and I have to say I was impressed by the entire experience. 1st off, the cleanliness was top notch. 2nd, from check in to check out was all of 45 minutes, if that. As soon as we checked in, we were called back for my dog's exam. The vet assistant was thorough and concise with her questions. The vet was honest and didn't sugar coat or dumb down anything. Taking our situation into consideration, he gave us more than one avenue for treatment. Then, I asked for her nails to be trimmed and they readily agreed. I've had to haggle for this at other clinics. 3rd, when my girl came out from her shots and nail trim, she wasn't bleeding! In her 7 years of life, this is the first nail trim that hasn't left her bloody.
All in all, it was a great visit. The staff is great, the building is great, the parking could use some help, but overall it was a fantastic visit.
I highly recommend this vet.
Price assessment: Reasonable price
Services: Large animals
Response from the owner · 4 months ago
Thank you so much, Chrystal, for taking the time to share your experience! I am so pleased to hear that our team was able to provide the supportive care your dog deserves. It’s wonderful to know that the nail trim went smoothly, we always want our patient's experience to be as positive and stress free as possible. And, I hear you about the parking, we know it can be a challenge due to the size of our lot. Your recommendation means a lot to us, and we can’t wait to continue supporting you and your pet in the future!
Elisa MillsLocal Guide · 22 reviewsiTotal number of Google reviews Elisa has written across all businesses on Google Maps, not just this one.
Highly recommend. Excellent, knowledgeable caring staff— vets and techs alike. This is our second dog who’s been in their care over the course of past 5 years. Consistently positive experiences at Rose City Vet.
Price assessment: Reasonable price
Services: Large animals
Response from the owner · 4 months ago
Thank you much for your kind words and for recognizing our team, they really are amazing. We are so glad to have you as client and we are grateful for you sharing your experience.
Brooke Strehler8 reviewsiTotal number of Google reviews Brooke has written across all businesses on Google Maps, not just this one.
They’re so good with my anxious dog! I always feel very secure and the knowledge that the veterinarians here have my pet’s best interest at heart. I moved across town and still go here because of how much I like the staff
Price assessment: Reasonable price
Response from the owner · 5 months ago
Thank you, Brooke, for your thoughtful feedback! We really appreciate you sharing your experience. Our team is committed to doing all we can to make visits pleasant for our patients and I am so glad to hear it has had a positive impact on you and Zuko. We are so grateful to continue on this journey with you!
