Google reviewers rate Rose Pro Cleaning Service LLC 4.9 out of 5 based on 70 reviews, with the owner responding to 99% of feedback. Customers frequently praise the team for thorough deep cleaning, organization, punctuality, and clear communication, often noting fair pricing and professional conduct. However, some lower-rated reviews highlight instances of missed appointments without follow-up contact and price adjustments after initial quotes were provided.
Google rating: 4.9 out of 5 from 70 reviews (97% five-star).
Reviews on this page: 70 Google reviews (68 with written comments, 4 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 23, 2026.
Service: Post Construction Cleaning serving San Francisco, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
70 reviews on Google
5★68
4★0
3★1
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
KG
Kristen GundlachLocal Guide · 59 reviews
★★★★★
Scheduled an initial visit twice, no show both times. No call, no followup. Yikes!
Response from the owner · a day ago
Hey Kristen! We want to sincerely apologize for rescheduling your estimate twice and for not showing up as planned. We completely understand your frustration, and we know your time is valuable. We take full responsibility, and are truly sorry for the inconvenience and disappointment we’ve caused.
We understand that an apology doesn’t make up for what happened, but we genuinely hope you’ll allow us the chance to show you the quality and professionalism you deserve. Thank you for your time and patience, and again, we arr truly sorry.
Rose Pro did our first deep reset clean and I was honestly amazed. There was so much to put away and organize, and they handled all of it without me having to direct every little thing. They even folded and put away clean laundry, which was the dealbreaker for me when I was choosing a cleaner. Fair pricing, thorough, and genuinely kind people. Already booked monthly.
Exceptional cleaning done by the folks here. They are on time and work efficiently. We have had great experience so far and leave the place super clean.
Response from the owner · 3 weeks ago
Thank you so much for the review Monica it’s pleasure working together! See you next month again!
They were super professional and cleaned the place really well. Even went above and beyond what I asked for and cleaned the kitchen. They had great attention to detail, I'm going to use them again!
Price assessment: Reasonable price
Price: $150–200
Services: Standard cleaning, Moving-related cleaning
Response from the owner · a month ago
Thank you so much for the review! We would love to work with you again!
Preston and his team are great, always on time, friendly and professional. We have been using their services for 2 years, monthly cleaning and deep cleaning.
We highly recommend them!
Price assessment: Great price
Price: $300–350
Services: Standard cleaning, Moving-related cleaning
Response from the owner · 2 months ago
Thank you so much for the review Daphne it’s pleasure working together
Saw their ad. Realized I really needed help with cleaning and organizing my home.. this team changed my home for the better! They are quick, easy to schedule with, thorough, good communication, and the list goes on. I feel like I can breathe again 😌 definitely recommend and will be calling them up when I need cleaning help again 💯
Response from the owner · 2 months ago
Thank you so much for the review Sophia it's pleasure working together. Very easy and nice communication!
Preston and Talia were so good in cleaning my sons move in apartment in Inner sunset neighborhood. I found them online and they came on time, brought all the supplies and spent time deep cleaning as requested. I will hire them again.
Price assessment: Reasonable price
Price: $250–300
Services: Moving-related cleaning
Response from the owner · 4 months ago
Thank you so much Sugandha very nice communication and helping us in the process. It’s pleasure working together