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Rose Roll Off, LLC.

Dumpster rental service · Georgetown, TX · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%100+26.1Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#81 of 182 junk removal servicesPosition by Experts Score among all companies we track in this category. · better than 56%
5.0 ★★★★★ 196 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Aug 2026latest review

Rose Roll Off, LLC. at a glance

Google reviewers rate Rose Roll Off LLC five stars based on 196 reviews, noting the owner responds to every inquiry. Customers consistently praise the company for rapid delivery, often within hours of a request, and reliable pick-up schedules. Recurring themes highlight clear communication, professional staff, and fair pricing without hidden fees. Reviewers describe the service as accommodating for last-minute needs and flexible with scheduling changes, making it a practical choice for residential and commercial waste removal projects in the Georgetown area.

  • Google rating: 5.0 out of 5 from 196 reviews (99% five-star).
  • Reviews on this page: 196 Google reviews (183 with written comments, 22 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: August 18, 2026.
  • Service: Junk Removal serving Georgetown, Texas.

Data from Google, last updated November 3, 2026.

Score profile vs other junk removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: satisfaction.

Satisfaction99Reliability100Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 99 (median 98)Reliability: 100 (median 98)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)
Rose Roll Off, LLC.Junk Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rose Roll Off, LLC.: 99/100 on this factor. Category median: 98.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rose Roll Off, LLC.: 100/100 on this factor. Category median: 98.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rose Roll Off, LLC.: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rose Roll Off, LLC.: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rose Roll Off, LLC.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
–

Bar = this company · dark tick = category median.

Star ratings

196 Google reviews we collected

  • 5 stars19499%
  • 4 stars21%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 183 written reviews

  • Praise38499%
  • Complaints21%

Topic share

How often each topic comes up in the written reviews

  • Speed & response9825%
  • Staff & attitude6918%
  • Would recommend6517%
  • Quality & results5113%
  • Communication4612%
  • Price & value3810%
  • Honesty & trust195%

What customers talk about

We read 183 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Their customer service was fast, friendly, and professional from the start.”
  • “The owner was very friendly and prompt with returning my calls and answering all my questions.”
  • “I look forward to doing business with them and would highly recommend Rose Roll Off to anyone looking for dependable trash service.”
  • “I had an absolutely exceptional experience with Rose Roll Off!”
  • “Austin communicated every step of the process with me and it went seamless.”
  • “The prices were fair comparatively speaking with no hidden costs and fees as many shady companies do!”
  • “If you want to work with someone upfront, honest, friendly, respectful and professional in the Austin/Killeen area, give him a call!”

People customers mention

  • Austin 16 reviews
  • Rolloff 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Rose Roll Off, LLC. for 6 kinds of job. Pick one to see what they paid and said.

Recent reviews

Miranda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

After a very stressful experience with my previous trash company, Rose Roll Off was a breath of fresh air. I set up my account today, and they had my trash cans delivered to my house in less than an hour! Their customer service was fast, friendly, and professional from the start. They even went above and beyond by…

Raven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amazing company and owners. Austin communicated every step of the process with me and it went seamless. Knew exactly what size would work for my project and it was amazing. Fastest drop off and pick up I’ve ever had. I would recommend and use again and plan too.

Deanna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Showed up within 24 hours of my request, super easy way to clean out for a move! Very pleased with the communication, timing and overall cost- saved us so many trips to the transfer station!! Thank you!!

Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great dealing with this company, they took the time to make evening work the way I needed it to.

ann10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rose roll off went above and beyond to get us the roll offs we needed at last minute. I called last minute needing a roll off. They had it delivered set up and ready to go in an hour in a half. We wound up needing another. I called and spoke to Austin, we had the other two picked up and another delivered! Austin…

Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

By far the very best customer service from any disposal company. We used them for several months during a major remodel and their service and responsiveness were fantastic.

Photos

Customer reviews

5.0 ★★★★★ 196 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Joseph Joe8 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast service. Very responsive. Good attitude. Highly recommend!

Response from the owner · 2 months ago

Thank you Joseph!

Miranda Lewis1 reviewTotal number of Google reviews Miranda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

After a very stressful experience with my previous trash company, Rose Roll Off was a breath of fresh air. I set up my account today, and they had my trash cans delivered to my house in less than an hour! Their customer service was fast, friendly, and professional from the start. They even went above and beyond by helping with some trash that was still sitting there, which I was incredibly thankful for. It's rare to find a company that truly cares about its customers like they do. I look forward to doing business with them and would highly recommend Rose Roll Off to anyone looking for dependable trash service. Thank you for the outstanding service! ⭐⭐⭐⭐⭐

Response from the owner · 4 months ago

Miranda, Thank you so much for your kind words and for giving Rose Disposal the opportunity to serve you! We're honored that we could help make the transition a positive one. Our goal has always been to provide the kind of service we'd want for our own family—fast, friendly, and reliable. We're especially glad we could help with the extra trash and get your carts delivered quickly. As a local, family-owned company, we believe taking care of our customers means going the extra mile whenever we can. Thank you again for your recommendation and support. We look forward to serving you for many years to come! 🌹

Gabriel Hernandez8 reviewsTotal number of Google reviews Gabriel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company, very attentive and professional

Response from the owner · 6 months ago

Thank you Gabriel!

Raven Richmond3 reviewsTotal number of Google reviews Raven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing company and owners. Austin communicated every step of the process with me and it went seamless. Knew exactly what size would work for my project and it was amazing. Fastest drop off and pick up I’ve ever had. I would recommend and use again and plan too.

Response from the owner · 7 months ago

Thank you Raven!

Deanna Wilson7 reviewsTotal number of Google reviews Deanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Showed up within 24 hours of my request, super easy way to clean out for a move! Very pleased with the communication, timing and overall cost- saved us so many trips to the transfer station!! Thank you!!

Response from the owner · 7 months ago

Thank you Deanna !

Pati Thomas9 reviewsTotal number of Google reviews Pati has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service, good price! Highly recommended!

Response from the owner · 7 months ago

Thank you Pati!

Kevin Gotcher1 reviewTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great dealing with this company, they took the time to make evening work the way I needed it to.

Response from the owner · 7 months ago

Thank you Kevin!

ann lindsey10 reviewsTotal number of Google reviews ann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rose roll off went above and beyond to get us the roll offs we needed at last minute. I called last minute needing a roll off. They had it delivered set up and ready to go in an hour in a half. We wound up needing another. I called and spoke to Austin, we had the other two picked up and another delivered! Austin is very polite and respectful! If you are looking for an awesome company to do business with this is the place! Fast, reliable and very friendly! Hard to find that kind of service these days!

Response from the owner · 8 months ago

Thank you Ann !

Eric Lake3 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

By far the very best customer service from any disposal company. We used them for several months during a major remodel and their service and responsiveness were fantastic.

Response from the owner · 9 months ago

Thank you Eric!!

Christy GesslerLocal Guide · 20 reviewsTotal number of Google reviews Christy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Terrific experience! Needed a simple one day dumpster and y’all made the process so seamless with excellent communication!

Response from the owner · 9 months ago

Thank you Christy !!

Rose Roll Off, LLC. on Google Maps →

Business details