Google reviewers rate the clinic 4.8 out of 5 based on 299 reviews, with the owner responding to 75 percent of them. Clients frequently praise the facility's cleanliness, punctual appointments, and clear communication regarding medical options and costs. Staff members are noted for their kindness and gentle handling of pets during exams and end-of-life care. However, some low-star reviews criticize the handling of deposits, specifically complaints about non-refundable fees for rescheduled appointments and perceived dishonesty regarding billing practices.
Google rating: 4.8 out of 5 from 299 reviews (92% five-star).
Reviews on this page: 299 Google reviews (249 with written comments, 31 with photos).
Owner responses: the business replied to 75% of reviews.
Reviews from Google, shown as published (original wording, unedited).
JM
Jamie Matthews5 reviews
★★★★★
Highly recommend this clinic for their kindness, compassion, exceptional care and welcoming environment. Roseville Animal Hospital in Roseville staff were gentle, and understanding. They truly listen to your concerns, explain everything clearly in simple terms, and never push unnecessary procedures or extra costs. It is such a relief to have a veterinary team that genuinely cares about both the pet's well-being and the owner's peace of mind. Thank you for providing such exceptional, empathetic care!
Thank you for sharing your positive feedback with us, Rhonda! We look forward to providing excellent care for your kitties in the future!
Sincerely,
Gabe Reed
Practice Manager
I have been taking my dogs to dr. Vijay for years now. He is incredibly knowledgeable and professional I would highly recommend him and the entire team and Roseville animal hospital.
Excellent experience at Roseville Animal Hospital. The staff is professional, caring, and attentive, and they always treat our pets with kindness and compassion. I truly appreciate the quality of care they provide. Highly recommended!
The staff at RAH are awesome. Always friendly, and dona great job of explaining medication and home care instructions.
They have a clean waiting room, and cool scale to weigh yourself.....but I was told that's for the animals....😂
