Google reviewers give Roseway Veterinary Hospital a 4.8 rating from 297 reviews, noting that the owner replied to 24% of them. Customers frequently praise the staff for being friendly, knowledgeable, and efficient with services like dental care and lab work, often highlighting reasonable pricing compared to other local clinics. However, low-star reviews identify patterns of communication failures, including missed phone calls, lost medical records, and appointment cancellations. Some clients also criticize the practice for refusing to write prescriptions for external pharmacies and for perceived condescension during consultations.
Google rating: 4.8 out of 5 from 297 reviews (92% five-star).
Reviews on this page: 297 Google reviews (206 with written comments, 22 with photos).
Owner responses: the business replied to 24% of reviews.
Most recent review: November 6, 2026.
Service: Veterinarian serving Gresham, Oregon.
Data from Google, last updated November 11, 2026.
Star ratings
297 Google reviews we collected
4.8of 5
5 stars27492%
4 stars93%
3 stars31%
2 stars31%
1 star83%
Praise vs complaints
Phrases our text analysis found in 206 written reviews
96%praise
Praise27296%
Complaints104%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude12243%
Would recommend3512%
Quality & results3111%
Communication3111%
Speed & response228%
Price & value228%
Honesty & trust197%
What customers talk about
We read 206 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone here is always so nice and incredibly knowledgeable.”
“I would highly recommend them to anyone who needs a vet.”
“Unfortunately, I do not trust this hospital and wouldn’t recommend them for surgical care.”
“The treatment plans we have received are always thoroughly explained.”
“I had a terrible experience with Roseway Veterinary Hospital.”
“You all are so kind and easy to talk to and get information about how to best care for my pet.”
“She immediately took over both cleaning up and calming him with tenderness and efficiency.”
“I kept hearing that Roseway had pretty reasonable pricing, but I had had such a bad experience previously, I didn't want to use them.”
“They are treated with love and care and I trust all the staff here.”
“Overall, I would not trust them with my pet.”
People customers mention
Davis38 reviews
Scott15 reviews
Voorhees10 reviews
Jerry7 reviews
Vorhees4 reviews
Portland4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
My Jack Russell named Torfeasor went to Roseway Veterinary Hospital for her entire life. Thank you to the staff and doctors for 16 years of care. You helped her have a long, happy life while contending with Cushing's Disease and Kidney Disease. Everything you did for her is so appreciated. Thank you!
Response from the owner · 4 days ago
Thank you so much! We're delighted to have been a part of Torfeasor's life for 16 years. It's wonderful to hear she had a long, happy life with our care. We appreciate your kind words!
EmmaLocal Guide · 15 reviewsiTotal number of Google reviews Emma has written across all businesses on Google Maps, not just this one.
Everyone here is always so nice and incredibly knowledgeable. The docs are great and make it obvious that they really care about your animal. My cat has been well-treated when we come in, and the staff is always so welcoming and are in a good mood, despite how busy it gets!
Price assessment: Reasonable price
Response from the owner · a week ago
Thank you! We're delighted to hear that our team made you and your cat feel welcome and cared for. We can't wait to welcome you back!
Kate NootenboomLocal Guide · 20 reviewsiTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
Roseway continues to help me care for my old family kitty, Lucius, and to keep him healthy and comfortable while respecting my restricting budget.
Also, this last visit, Angel was the best! Lucius had a "double accident" on the (kind of long) drive to the vet. She immediately took over both cleaning up and calming him with tenderness and efficiency. Thank you again, Angel:)
Price assessment: Great price
Services: Service not listed
Deena BeeLocal Guide · 14 reviewsiTotal number of Google reviews Deena has written across all businesses on Google Maps, not just this one.
I needed to have a titer test done for my fur babies. As I was pricing around the city, I realized that the pricing for this service in the city are pretty outrageous. The range went up to $600 per pet. I kept hearing that Roseway had pretty reasonable pricing, but I had had such a bad experience previously, I didn't want to use them.
But I did end up going to Roseway, and I'm very glad that I did. First was the pricing, very affordable - did not break the bank. Secondly the layout of the examination room is more of a living room than a "vet's office". Really helpful for nervous kitties, the staff was kind, with tons of information. They even checked in afterwards.
Titer test results came in a very timely manner. Thanks so much to the team!!
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you for sharing your experience! We're delighted to hear that you found our pricing affordable and appreciated the cozy examination room setup. It's great to know our team provided helpful information and timely results. We look forward to welcoming you and your fur babies back!
Hayley CobbLocal Guide · 7 reviewsiTotal number of Google reviews Hayley has written across all businesses on Google Maps, not just this one.
Scheduled an appointment for my cat and they texted me the day of to cancel. They incorrectly claimed that I had not completed pre-appointment paperwork. When I told them I had completed it, they stated I had completed it too late and that they had already given my appointment away. Apparently they had sent a text saying they needed it by 5pm the day prior to the appointment but after some back and forth, realized they had sent it to the wrong number. Unfortunately, I took off of work for this appointment and they were not willing to accommodate me for their mistake.
Paul Wortman11 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Our year old girl has episodic incontinence. She's been seen by the doctor here before so a vet appointment wasn't really necessary. Today the gentle tech gathered urine and blood. When the results are in we can make informed decisions about care. Good caring team here.
anni adrianLocal Guide · 96 reviewsiTotal number of Google reviews anni has written across all businesses on Google Maps, not just this one.
I really appreciated the warmth on first phone call which extended to the first visit. The techs clearly all love animals. Also special treatment so cats and dogs aren't in the same direct space much appreciated. Liz was amazing. My cat adores her. Vet was great, educating me on my animal's condition and answering questions. Excellent experience overall.
Leaux ElstadLocal Guide · 20 reviewsiTotal number of Google reviews Leaux has written across all businesses on Google Maps, not just this one.
