Lisa OakesLocal Guide · 224 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood place to board
Rosie’s Pet Resort
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 44%81+35.4Reliability 19%71+13.3Value 13%22+2.8Momentum 10%53+5.3Track record 9%11+1Accountability 6%57+3.6Experts Score= 61Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#46 of 96 pet servicesPosition by Experts Score among all companies we track in this category. · better than 53%
5.0 ★★★★★ 22 Google reviews · 2 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of reviews from the last 24 months that gave 1 or 2 stars.
0%reviews answered by the owner
Jul 2026latest review
Rosie’s Pet Resort at a glance
Reviewers report a perfect five-star rating based on twenty-two reviews, highlighting consistent praise for the quality of grooming and boarding services. Customers frequently note the facility's reasonable pricing, professional demeanor, and attentive communication, including updates for pets with separation anxiety. The service accommodates various dog breeds and ages, with many clients returning for years due to their trust in the care provided. No common criticisms are present in the available excerpts, as all reviews are positive.
- Google rating: 5.0 out of 5 from 22 reviews (95% five-star).
- Reviews on this page: 22 Google reviews (16 with written comments, 2 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: July 24, 2026.
- Service: Pet Service serving Hazen, Arkansas.
Data from Google, last updated October 25, 2026.
Score profile vs other pet services
Percentile per factor (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Rosie’s Pet Resort is better than 81% of pet services. Category median: 74.A
81
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Rosie’s Pet Resort is better than 71% of pet services. Category median: 69.B
71
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Not enough reviews for this factor yet. Category median: 32.–
–
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Rosie’s Pet Resort is better than 22% of pet services. Category median: 50.D
22
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Rosie’s Pet Resort is better than 53% of pet services. Category median: 48.C
53
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Rosie’s Pet Resort is better than 11% of pet services. Category median: 50.F
11
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Rosie’s Pet Resort is better than 57% of pet services. Category median: 53.C
57
Bar = this company · dark tick = category median.
Star ratings
22 Google reviews we collected
- 5 stars2195%
- 4 stars15%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 16 written reviews
- Praise17100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Quality & results529%
- Staff & attitude529%
- Would recommend424%
- Price & value212%
- Honesty & trust16%
What customers talk about
We read 16 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We take our Cocker Spaniel mix to Rosie’s to be groomed and they always do an amazing job, plus they’re very friendly and professional.”
“She kept in touch with me and was attentive in caring for our dog.”
“10/10”
“She is very reasonably priced and always does a great job.”
“I trust her and have never had a single bad experience with her.”
People customers mention
- Donna 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Debra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
She has groomed my dogs for 6 years. She grooms my 12 year old toy poodle and my 18 month old toy poodle. She does great work and is reasonably priced. She boards my dogs whenever I have to go out of town and cant take them with me. I trust her and have never had a single bad experience with her.
Reasonable priceDog groomingDog boarding
Taylor8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I use Donna every time I need my dogs boarded. I can’t compliment her enough on how well she takes care of my babes. She goes the extra mile for them and she helps me have peace of mind knowing my babies are okay. She’s also very accommodating. 10/10
annette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We boarded our old pitbull there she took very good care of him and didn't mind me calling all the time to check on him great place to board your dog
EbernLocal Guide · 388 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Been grooming our dog since she opened. They always do a great job and he trusts them. She really knowledgeable.
KristyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Donna took great care of our older dog who tends to get separation anxiety on occasion. She kept in touch with me and was attentive in caring for our dog. Highly recommend!!
WiserLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Elle loves you Donna. She had to dictate this letter since she has no opposable thumbs yet. We’ll be working on it FROM ELLA THE MINI-SCHNAUZER I Ruuuuuuuuuuuuv Miss Donna!
Photos
Customer reviews
5.0 ★★★★★ 22 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Debra Daugherty6 reviewsTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleShe has groomed my dogs for 6 years. She grooms my 12 year old toy poodle and my 18 month old toy poodle. She does great work and is reasonably priced. She boards my dogs whenever I have to go out of town and cant take them with me. I trust her and have never had a single bad experience with her.
- Price assessment: Reasonable price
- Services: Dog grooming, Dog boarding
Taylor Nicholson8 reviewsTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI use Donna every time I need my dogs boarded. I can’t compliment her enough on how well she takes care of my babes. She goes the extra mile for them and she helps me have peace of mind knowing my babies are okay. She’s also very accommodating. 10/10
annette valentine1 reviewTotal number of Google reviews annette has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe boarded our old pitbull there she took very good care of him and didn't mind me calling all the time to check on him great place to board your dog
Ebern WileyLocal Guide · 388 reviewsTotal number of Google reviews Ebern has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBeen grooming our dog since she opened. They always do a great job and he trusts them. She really knowledgeable.
Kristy KordsmeierLocal Guide · 20 reviewsTotal number of Google reviews Kristy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDonna took great care of our older dog who tends to get separation anxiety on occasion. She kept in touch with me and was attentive in caring for our dog. Highly recommend!!
GI ChuckLocal Guide · 63 reviewsTotal number of Google reviews GI has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDonna takes such great care of our Westie, Finn!
Wiser Than YesterdayLocal Guide · 19 reviewsTotal number of Google reviews Wiser has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleElle loves you Donna. She had to dictate this letter since she has no opposable thumbs yet. We’ll be working on it FROM ELLA THE MINI-SCHNAUZER I Ruuuuuuuuuuuuv Miss Donna!
Pamula StanleyLocal Guide · 55 reviewsTotal number of Google reviews Pamula has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFabulous for boarding and grooming our fur babies when the whole family is away from home.
shelton blalockLocal Guide · 51 reviewsTotal number of Google reviews shelton has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleShe is very talented and nice.
Business details
- Address: 44 Evans Rd, Ward, AR 72176
- Phone: (501) 650-2202
- Website: rymaps.xyz
- Service area: Hazen, AR