How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%50+7.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Momentum penalty82−1.8Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORERoto-Rooter Plumbing & Water Cleanup
Rockville, MD · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 82 septic tank services · 4.8★ from 1,238 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for water heater installation
Clear ✕All 17 Google reviews tagged “Water heater installation”
Chal 2157 was excellent he worked on my old hot water heater removed. It added copper piping while working. Another piece of copper broke. He repaired it and replaced it. Roto router has the best plumbers also explain how to operate system as well as how system works all safety measures Thank you so much…
Chal was delightful was professional and did great job would call him again and told him that very satisfied
Wonderful job
Vicente did an awesome job helping us with all our plumbing issues - he went above and beyond, was very knowledgeable, and professional. Very satisfied with Roto-Rooter.
Min, was really helpful! He installed a new water heater quickly and flawlessly. He was also very informative and showed me how to operate it properly. Roto rooter is very lucky to have him!
The team at Roto Rooter was highly responsive and very effective. They reached out to us very soon after our initial call and came by to assess our damaged water heater and related water damage to our basement. Jose, our plumber, met with us within a few hours after our initial call and came back the next afternoon…
My water heater was leaking and I found out that it needed to be replaced. Chal was excellent. He was quick to arrive, very professional, explained everything thoroughly during and before making any changes and educated me on how to utilize the new water heater.
Service was excellent
Thanks for quality work and great customer service!
Installation of new water heater went smoothly. Old heater died during three day weekend but had no problem getting same day appointment and new water heater. Lian, the plumber, was great and handled everything smoothly. Many thanks!
The technician was very curious and professional with excellent work and communication skills. Additionally, he came out on Sunday @ 9pm and was back the next morning @ 10am to start the hot water heater replacement. I give him 5 stars for service.
Langh 3650 very professional dose excellent work
Zam arrived in 30 minutes. He did a good job. He was very professional and did phenomenal under the circumstance.
Mr. Pete Ripley is a lifesaver and an amazing caretaker. He took care of everything. I have never seen that much uncontrol water on the floor (water heater busted). I was beside myself, Mr. Ripley was reassuring and he took care of calling the insurance company and helping me with the representative, and setting up…
Zam did a great job. Very professional.
My electric water heater was not turning on & I looked for a repair. My technician “BT” inspected the electric water heater and recommended replacing it due to the age of the heater. I decided to replace it based on his professional recommendation. BT worked through various surprises with the old water heater while…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 105 | $228–$493 |
| Toilet repair | 68 | $216–$593 |
| Plumbing | 68 | — |
| Plumbing pipe repair | 44 | $322–$1.1k |
| Plumbing leak detection | 37 | $104–$618 |
| Plumbing leak repair | 21 | $271–$1.1k |
| Water heater installation | 17 | $1.2k–$2.4k |
| Faucet repair | 13 | $295–$680 |
