Google reviewers rate Roto-Rooter Plumbing of Tampa 4.8 out of 5 based on 3,778 reviews, noting the owner replies to all feedback. Customers frequently praise the punctuality of technicians, their ability to quickly identify and resolve issues like clogged drains or toilets, and their clear communication regarding repairs. Common services include drain cleaning and sewage line fixes. However, some low-star reviews criticize high pricing for simple jobs, a lack of itemized invoices, and technicians arriving without necessary materials or asking preliminary questions.
Google rating: 4.8 out of 5 from 3,778 reviews (90% five-star).
Reviews on this page: 3,778 Google reviews (2,786 with written comments, 27 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 24, 2026.
Service: Plumber serving Tampa, Florida.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
3,778 reviews on Google
5★3,414
4★148
3★29
2★30
1★157
Reviews from Google, shown as published (original wording, unedited).
RT
Rebecca Terranova1 review
★★★★★
The guys came out quickly on a Saturday and helped us out with fixing our toilet. They gave us a great price and we were very pleased with their service.
Price assessment: Reasonable price
Price: $200–400
Services: Toilet repair
Response from the owner · 13 hours ago
Thank you, Rebecca! We're glad our team could assist you quickly with your toilet issue and provide great service at a good price. Your satisfaction means a lot to us!
Thank you,
Pat Swanson
Customer Satisfaction Manager
[email protected]
VERY professional and personable. Was very good about explaining what he was doing. He was quick to identify the problem and fix it. Fantastic tech! A real asset to the RotoRooter team!
Services: Plumbing leak repair
Response from the owner · a day ago
Thank you, Scott! We appreciate your kind words about our team's professionalism and the quick service you received. We're glad to hear that you had a great experience!
Thank you,
Pat Swanson
Customer Satisfaction Manager
[email protected]
Thank you, Louis! We're glad to hear that Logan made a positive impression. Your feedback is appreciated!
Thank you,
Pat Swanson
Customer Satisfaction Manager
[email protected]
Chris did an awesome job with the repairs that we needed. We will definitely use Roto Rooter again
Price assessment: Great price
Price: $1,200–1,400
Services: Toilet repair
Response from the owner · 3 days ago
Thank you, David! We're glad to hear that Chris did an awesome job with the repairs. We look forward to serving you again in the future!
Thank you,
Pat Swanson
Customer Satisfaction Manager
[email protected]
Very professional and friendly I would highly recommend
Services: Toilet repair
Response from the owner · 3 days ago
Thank you, Carmen! We appreciate your kind words and recommendation. It's great to hear that you had a positive experience with our team.
Thank you,
Pat Swanson
Customer Satisfaction Manager
[email protected]
Thank you, Marta! We're glad to hear you found our service thorough and polite, and that your repair was quick. We appreciate your feedback!
Thank you,
Pat Swanson
Customer Satisfaction Manager
[email protected]
John and his trainee were top-notch service, quick, and on the ball. I am so thankful we got them to come help us last minute and it was later in the day. If I could give them 100000000 stars I would and I will definitely be recommending this company and John to any of my friends and family that need help with plumbing.
Thanks again!
Aly & Nick Saunders
Response from the owner · a week ago
Alyce, thank you so much for your wonderful review! We're glad to hear that John and his trainee provided exceptional service and were able to assist you on short notice. Your recommendation means a lot to us, and we truly appreciate your support!
Thank you,
Pat Swanson
Customer Satisfaction Manager
[email protected]
Thank you, Lance! We appreciate your feedback and are glad you enjoyed the service and quick response.
Thank you,
Pat Swanson
Customer Satisfaction Manager
[email protected]
Thank you, Eric! We appreciate your positive feedback and are glad you had an excellent experience.
Thank you,
Pat Swanson
Customer Satisfaction Manager
[email protected]
Guys were great
Couldn't believe how fast they found the problem.
I highly recommend them.
Price assessment: Reasonable price
Price: $2,000+
Services: Toilet repair
Response from the owner · a week ago
Thank you, Bruce! We appreciate your kind words and are glad to hear that our team was able to quickly identify the issue. Your recommendation means a lot to us!
Thank you,
Pat Swanson
Customer Satisfaction Manager
[email protected]
