Analyzing 8,663,6718.7M ReviewsFor 24,74024.7K Experts

Experts Reviews · Company report
Royal Deck logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%80+20.9Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Royal Deck

Bolingbrook, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 64 deck contractors · 4.9★ from 71 Google reviews

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Report card

Percentile vs other deck contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Royal Deck is better than 92% of deck contractors.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Royal Deck is better than 80% of deck contractors.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Royal Deck is better than 97% of deck contractors.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Royal Deck is better than 100% of deck contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Royal Deck is better than 100% of deck contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Royal Deck is better than —% of deck contractors.–
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Reviews for your job

Customers hired Royal Deck for 6 kinds of job.

Royal Deck for deck installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Deck installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 15

All 8 Google reviews tagged “Deck installation”

william14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Installation team worked with great precisionwwll run business.just use royal drck you won't regret it

Customer photo from william's review
Composite decksDeck designDeck installation
zia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Did a good job. We are happy with the result.

Composite decksDeck designDeck installation+ Responsiveness+ Quality+ Professionalism
emmylou8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Royal Deck is reliable and efficient. I like that Alex have a little showroom on his car. He provided all the details and quote as early as possible. The work is faster than my expectations. Stefan works hard and informed me any updates of the project. The only thing that the I didn’t expected that the deck needs…

Customer photo from emmylou's reviewCustomer photo from emmylou's reviewCustomer photo from emmylou's review
Deck installation+ Quality+ Professionalism
john5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Starting with the structure, since the deck was recovered with Trex, the crew did a great job of repairing and fortifying the existing structure with new wood. The deck turned out beautiful with the picture frame miters in the alternate color. The deck is so much nicer than we could have imagined. The level of skill…

Customer photo from john's reviewCustomer photo from john's reviewCustomer photo from john's review
Composite decksDeck installationDeck repair+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very happy with my experience with the firm. The team (Alex, Nick and Stefan) was very responsive to our needs, and provided the style and product selection we desired. The crew was very knowledgeable and I was extremally impressed with their hard work and knowledge of how to build a deck

Composite decksDeck designDeck installation+ Responsiveness+ Quality+ Professionalism
KyleLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did their work quickly (4 x 10 hour days) and the results were amazing! If we had to rebuild it would've been 3-4 times more than we paid and it looks brand new! Thank you, thank you, thank you!

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Jackie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So happy with my new deck! Royal Deck was very helpful and professional. They did the entire resurfacing project in just 3 days. They left everything spotless and ready for me to enjoy! It’s beautiful! Thanks so much!!

Composite decksDeck installationDeck replacement+ Responsiveness+ Punctuality+ Quality
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleased with Jose and his crew! Completed a large deck within 6 days. I would recommend.

Deck installation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Composite decks11—
Deck installation8—
Deck replacement8—
Deck design4—
Deck repair2—
Deck refinishing2—

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