Google reviewers rate Royal Moving & Storage Austin 4.9 out of 5 based on 810 reviews, with the owner responding to 78 percent of them. Customers frequently praise the team for punctuality, efficient handling of items, and professional communication during local moves and storage transfers. However, several low-star reviews criticize the company for lacking pricing transparency, citing significant discrepancies between initial quotes and final charges.
Google rating: 4.9 out of 5 from 810 reviews (98% five-star).
Reviews on this page: 810 Google reviews (794 with written comments, 317 with photos).
Owner responses: the business replied to 78% of reviews.
Reviews from Google, shown as published (original wording, unedited).
SV
Stacy Van Landingham6 reviews
★★★★★
Great fast professional movers! Took special care with all my belongings!
Price assessment: Great price
Price: $500–1,000
Services: Local moving
Response from the owner · 3 hours ago
Fast, professional movers who handle your belongings with care can make a real difference on moving day. Stacy, we’re glad your Austin move reflected that, and we appreciate you choosing Royal Moving & Storage. We hope you’re settling in comfortably at your new place.
Customer Care Department
Royal moving Austin was great. Our two movers were quick, courteous, and careful.
Response from the owner · 6 hours ago
Your move in Austin was handled by two movers who were quick, courteous, and careful with your belongings. We’re glad you chose Royal Moving & Storage and that their considerate, efficient work made the experience a great one.
Customer Care Department
We had Muhammad and his teammate help us with the move today. They were very communicative and made everything happen smoothly. Thank you 🙏
Response from the owner · 22 hours ago
A smooth moving day can take a lot of stress out of the process, and Muhammad and his teammate helped make that happen through clear communication. We’re glad your Austin move went so well with Royal Moving & Storage, and we appreciate you choosing us.
Customer Care Department
Drew, the crew’s speed and solid work made your move in Austin a success, and we’re glad both stood out. Choosing Royal Moving & Storage for your move means your recognition goes straight to the people who kept things moving quickly.
Customer Care Department
Calling our crew the best is high praise; Royal Moving & Storage is grateful you chose our Austin movers and shared your enthusiasm.
Customer Care Department
I used their service for a full pack and move across Austin area. 5 stars would recommend to anyone that’s moving
Price assessment: Great price
Price: $1,000–1,500
Services: Local moving
Response from the owner · 4 days ago
Knowing you’d recommend the crew after your full pack and move around Austin is wonderful; we’re glad Royal Moving & Storage could help make the experience one you’d share with others. We’ll pass your recommendation along to the crew.
Customer Care Department
Muhammad and Yuri did a great job moving my apartment out. I used their services twice. I highly recommend them.
Response from the owner · 4 days ago
Having your apartment move go so well that you returned for a second one says a lot, and Muhammad and Yuri will be glad to hear your praise. Our Austin apartment movers are grateful you trusted Royal Moving & Storage twice. We appreciate your recommendation and will share it with them.
Customer Care Department
The team was excellent. It was like clockwork. I recommend them highly.
Price assessment: Reasonable price
Price: $2,000–2,500
Services: Small furniture moving, Local moving, Moving-related packing, Oversized-item moving, Furniture disassembly
Response from the owner · 4 days ago
A move that runs like clockwork can make the day feel much easier, and Simo, we’re glad our team delivered that for you. Choosing Royal Moving & Storage for your move in Austin brought you a crew you’d gladly recommend. Thanks for recognizing the team’s excellent work and smooth pace.
Customer Care Department
Very responsive to get details just right! Will definitely use again and recommend to others. I
Price assessment: Reasonable price
Response from the owner · 5 days ago
Jean, we’re glad our moving company in Austin was responsive and helped get the details right. Thanks for recommending Royal Moving & Storage and saying you’d use us again; we’ll pass your kind words along to the branch team.
Customer Care Department
Moving was perfect didn’t need to do anything they will help place everything where you want and offer to put everything back together! This made the move so much easier and for the distance and price it was well worth it.
Price assessment: Great price
Price: $500–1,000
Services: Small furniture moving, Oversized-item moving
Response from the owner · a week ago
Cole, you could relax while the crew placed everything where you wanted, and we’re glad the move felt that easy. Thank you for trusting Royal Moving & Storage for your move in Austin and for sharing how well the team took care of the setup.
Customer Care Department
