Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
Customers frequently describe the moving process as fast, smooth, and professional, noting that crews were punctual, efficient, and careful with furniture protection and reassembly. Recurring themes include positive communication and the ability to handle heavy items or complex tasks like stair moves without issue. The primary criticism involves high costs and a lack of pricing transparency, with some reports of unprofessional behavior, such as leaving trash behind or ignoring specific instructions regarding which rooms to access.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
642 Google reviews we collected
Phrases our text analysis found in 613 written reviews
Price verdicts customers left with their Google review
Middle half of what 116 customers paid ($611–$1.3k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 613 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Really nice folks who were careful with our things but still efficient”
“Wonderful job for a Bay Area move - highly recommend!”
“To make matters worse, several boxes arrived heavily crushed, and some fragile items were damaged.”
“Extremely professional and I highly recommend booking if needing movers.”
“Our agency has used them twice and we highly recommend their service.”
“I cannot confidently recommend this company based on our experience.”
“I definitely would recommend good price for good work.”
“The moving service was very expensive, and the pricing information provided online was not transparent.”
“Eugene and his crew were awesome, super fast, on tkmey, took great care of my furniture and very easy to communicate with!”
“They were extremely professional, hardworking, and genuinely cared about making the process as easy as possible for us.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Royal Moving & Storage San Jose for 6 kinds of job. Pick one to see what they paid and said.
Eugene & Tim did a great job! I appreciated how calm and professional they were even after hours of hard work.
The movers are very helpful and professional! They managed to move all my furniture within 2 hours!
Quick and timely move. Included bed installment and items were moved with general care
Great Job and very efficient came on time and did a very good job with handling things and packing everything. Excellent work Nick and Ali! The process to book was also very easy and straightforward 100% would book them again nd recommend for any last minute moving.
We recommend Royal moving company. Arrived right on time and complete the move within the allotted time.
The movers we very fast and efficient they packaged everything well and made the transaction smooth and easy.
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 159 | $569–$1.5k |
| Oversized-item moving | 35 | $228–$680 |
| Furniture disassembly | 21 | $556–$1.2k |
| Interstate moving | 12 | $1.6k–$4.8k |
| Furniture assembly | 12 | $271–$1.1k |
| Senior moving | 5 | $556–$1.6k |
5.0 ★★★★★ 642 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
great movers. really fast. everything wrapped good. highly recommend. very punctual.
Mikey, that’s a lovely report of a well-handled move. We’re glad the Royal Moving & Storage crew worked quickly, wrapped everything carefully, and arrived right on time for your move in San Jose. We’ll share your recommendation with the team. Customer Care Department
Thanks!
Chris, your five-star rating is a welcome note for our team. Royal Moving & Storage is grateful for your support here in San Jose. Customer Care Department
Great service! Highly recommend.
Amar, your recommendation after a great experience with our movers in San Jose is especially appreciated; we’ll share your praise with the crew. Thank you for recognizing their service and for choosing Royal Moving & Storage for your move. Customer Care Department
Wonderful job for a Bay Area move - highly recommend!
Tabbi, we’re glad your move with our San Jose crew went so well and that you’d recommend us. Choosing Royal Moving & Storage for your move means a lot, and we’re grateful you shared your kind words. Customer Care Department
Thank you so much for the incredible fast move! I will use again when I move
A quick move can make moving day much easier, and we’re glad our crew helped you get through it so efficiently. We appreciate you choosing Royal Moving & Storage for your San Jose move and hope we can help again when the time comes. Customer Care Department
Wanted to share our experience with Royal Moving. The entire process was extremely smooth and fast. They reassembled a IKEA bed and that in itself is hard but it was so easy for the 2 movers. Extremely professional and I highly recommend booking if needing movers. When I move again, they will be the company I called.
An IKEA bed can be a challenge to put back together, and we’re pleased our two movers made that part feel easy. Royal Moving & Storage is grateful to have provided a smooth, fast move with professional service in San Jose. Your recommendation—and the thought of being called on for your next move—means a lot to our team. Customer Care Department
A HUGE thank you to Eugene and his crew for being such an incredible help throughout our entire moving process! Moving can be such a headache, but they made the entire experience feel seamless and stress-free. They were attentive to our needs, incredibly detail-oriented, and worked hard every step of the way to make sure everything went smoothly. Having worked with A LOT of moving companies over the past two years, I can confidently say that Eugene and his team have been the best by far! They were extremely professional, hardworking, and genuinely cared about making the process as easy as possible for us. I couldn’t recommend them enough! If you’re looking for a reliable, professional, and hardworking moving team, look no further than Eugene and his crew!
Eugene and his crew will be glad to hear that their attentive, professional help made your San Jose move feel less stressful. We’re grateful you trusted Royal Moving & Storage, especially after working with so many moving companies, and we’ll pass your kind words along to the crew. Customer Care Department
Thank you!
Alicia, your kind note is a welcome lift for our San Jose movers, and we’re glad you took a moment to share it. Everyone at Royal Moving & Storage appreciates your support and is grateful you chose us. Customer Care Department
Great job!
Aidan, we’re glad you felt our crew did a great job with your move in San Jose. Thanks for choosing Royal Moving & Storage; we appreciate you sharing your five-star rating. Customer Care Department
Great job! Thank so much
Your move in San Jose went well, and we're glad our crew did a great job. Thanks for choosing Royal Moving & Storage; we’ll pass your kind words about their work along to the branch team. Customer Care Department
Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
