Google reviewers rate Royal Oaks Tree Care Inc. five stars based on ninety-seven reviews, with the owner responding to twenty-three percent of comments. Customers frequently cite efficient tree removal, pruning, and health assessments, noting that crews are punctual, professional, and thorough in cleaning up debris. Recurring themes include clear communication, fair pricing, and careful attention to property preservation during work. No common criticisms appear in the provided excerpts, as all listed reviews are five-star.
Google rating: 5.0 out of 5 from 97 reviews (100% five-star).
Reviews on this page: 97 Google reviews (89 with written comments, 12 with photos).
Owner responses: the business replied to 23% of reviews.
Most recent review: October 23, 2026.
Service: Tree Removal Service serving Genoa, Illinois.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
97 reviews on Google
5★97
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
AT
Amy Thomas4 reviews
★★★★★
I would highly recommend Royal Oaks Tree Care. They were efficient, and took great care to tidy after themselves and avoid causing any damage or inconveniences. Scheduling was a little difficult but that’s just the nature of the business, the day of removal the operation went smoothly and I have no complaints.
Price assessment: Reasonable price
Response from the owner · a month ago
Thank you, Amy, for the high recommendation and for taking the time to share your experience. We are glad the job went smoothly and that our crew left the area tidy while avoiding damage or inconvenience. We appreciate your patience with the scheduling challenges and are continuously working to improve availability. Your feedback means a lot to our team.
The team was efficient, professional and friendly. They did a great job and I learned a lot about tree climbing from watching their skill. Thanks for a great job.
Price assessment: Great price
Response from the owner · a month ago
Thank you, Mark, for the kind review. We're glad our team was efficient, professional and friendly, and that you enjoyed learning about tree climbing from watching them. We appreciate you taking the time to share your experience and look forward to helping with any future tree care needs.
Had a tree falling on my house - Christian got there 45 mins after calling and the tree was gone the same day (on a Sunday)! Highly recommend!
Response from the owner · 2 months ago
David, thank you for the fantastic review. We're so glad Christian could get there quickly and remove the tree the same day, even on a Sunday. We appreciate the recommendation and are here if you need any future tree or emergency services.
After a huge oak tree fell onto our home during a storm in July, Royal Oaks came to the rescue. They came to evaluate the tree on short notice and were open and honest about what the job would entail and how long and expensive it would be. They got the job done within a few hours and their team was friendly and considerate. Our yard was spotless afterwards, they left no debris or mess from the clean up. After a horrible experience I can’t say enough good things about this company and they will be the only tree company we use ever again. We have many more giant trees in our yard, and we are now a customer for life. Highly recommend!
Price assessment: Great price
Response from the owner · 2 months ago
Becky, thank you so much for sharing your experience and for trusting Royal Oaks during such a stressful time. We're glad our team could respond quickly, provide a clear estimate, and complete the job safely while leaving your yard spotless. Hearing that we earned your long-term trust means a lot to our crew. We'll be here for any future tree work or questions you have. Thank you for the high recommendation.
Couldn’t be happier with this process from start to finish. Great communication and the crews skill was outstanding.
Price assessment: Great price
Response from the owner · 2 months ago
Thanks for the kind words, Steve! We’re thrilled you were happy with the process, our communication, and the crew’s workmanship. I’ll be sure to pass your praise along to the team. We appreciate your trust and look forward to helping again if the need arises.
We have trees in our yard important to us because they were gifts from my wife's father, and Royal Oaks has consistently done outstanding work feeding, pruning, cabling, and caring for them. Everyone we've dealt with, Christian, Jason, Irving, Jesse, Macey, and others, have been knowledgeable, professional, communicative, and pleasant. Highest recommendation!
Royal Oaks Tree Service is wonderful. From the initial phone call,to meeting with Jason,the arborist,to the tree removal crew. All professional, courteous, and knowledgeable. We had 5 trees plus an overgrown "shrub" removed. The crew was respectful of the property, the attention to detail was amazing, when the project was finished you couldn't tell they were there except for the places where the trees were with the neat area where the tree stumps were ground down and cleaned up. Top notch organization would highly recommend them. Thank you so much for a job fantastically done.
Response from the owner · 3 months ago
Thank you, Denise, for the wonderful review. We're delighted Jason and the crew provided professional, courteous, and knowledgeable service from the initial call through removal of your five trees and the overgrown shrub. We appreciate you noticing the care taken with your property, the stump grinding, and our attention to detail. Your recommendation means a lot to us.
I called Royal Oaks Tree Care just after 5PM on a Wednesday night and spoke to Christian because a tree in our backyard had a limb break, as well as some smaller trees were damaged, during a line of storms that blew through our area. He was able to get Jason out to our house the next morning (Thursday). Jason was very knowledgeable and polite, he walked me through the whole process on next steps and provided a reasonable quote for the work needed. On Friday morning a crew was at our house taking care of everything! Everyone I worked with was kind, courteous and extremely helpful and understanding. I will definitely call them again for anything tree related, I would give them more than 5 stars if I could. I highly recommend them.
Response from the owner · 4 months ago
Thank you, Amy. We’re so glad Christian, Jason and the crew could respond quickly and that you were pleased with the helpful, courteous service and fair quote. We really appreciate your recommendation and your kind words. We look forward to helping with any future tree needs.
Royal Oaks arborists beautifully pruned our large locust tree and left not a trace of felled limbs, twigs, leaves on the ground. Thank you for your professionalism and pride in work well done.
Response from the owner · 5 months ago
Robert, thank you for the kind words and for trusting Royal Oaks with your locust tree. We’re proud of our crew’s commitment to careful pruning and thorough cleanup. We look forward to helping with any future tree care needs.
