Google reviewers rate Royal Pest Service Inc 4.9 out of 5 based on 703 reviews, with the owner responding to nearly half of them. Customers frequently praise the team for punctuality, thoroughness in treating lawns and pests, and clear communication regarding services and pricing. However, some low-star reviews highlight issues with inconsistent service quality, slow response times for specific problems, and dissatisfaction with cancellation procedures or unexplained removals of equipment.
Google rating: 4.9 out of 5 from 703 reviews (96% five-star).
Reviews on this page: 703 Google reviews (573 with written comments, 14 with photos).
Owner responses: the business replied to 49% of reviews.
Most recent review: October 25, 2026.
Service: Mosquito Control Service serving Jacksonville, Florida.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
703 reviews on Google
5★675
4★12
3★2
2★4
1★10
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 573 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very knowledgeable on the services he is providing and answers all questions!”
“Fred has always and continues to do great job for us.”
“I've tried calling your office 4 times no answer absolutely horrible customer service”
“Tom was on time, very pleasant, and treated every area I was concerned about without question.”
“After three times calling me you will be out the next day and never show up or call im done with your service.”
“Highly recommend them to anyone looking for quality lawn care and great customer service!”
“I would never recommend this company .”
“My lawn care person at Royal Pest Control listened to my concerns and came up with solutions to fix the lawn in my backyard.”
“He gave me a thorough explanation of what was needed and offered a great plan moving forward at a very good price.”
“Mike Barnett with Royal Pest Services went above and beyond in giving us an honest opinion about our lawn and what we could do to bring it back to life.”
People customers mention
Control32 reviews
Andre19 reviews
David17 reviews
Keith12 reviews
Fred9 reviews
Shannon9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Carol Lokietek8 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Tom was on time, very pleasant, and treated every area I was concerned about without question. He made me feel like he was happy to do it unlike my previous service. I made the right decision to switch to Royal and it is less expensive.
Thank you, Carol—I'm glad Tom was on time, pleasant, and took care of every area you were concerned about without hesitation. We really appreciate you making the switch to Royal Pest Service Inc, and it means a lot to hear you felt valued and are saving money too.
Rose Odom7 reviewsiTotal number of Google reviews Rose has written across all businesses on Google Maps, not just this one.
My lawn care person at Royal Pest Control listened to my concerns and came up with solutions to fix the lawn in my backyard.
Response from the owner · a day ago
Rose, thank you for the 5-star review. I’m glad our lawn care technician listened to your concerns and helped come up with solutions to improve your backyard lawn. We appreciate you choosing Royal Pest Service Inc.
Lou Benitez5 reviewsiTotal number of Google reviews Lou has written across all businesses on Google Maps, not just this one.
Fred has always and continues to do great job for us.
Response from the owner · a day ago
Thanks, Lou—really appreciate you taking the time to share this. We’re glad to hear Fred has consistently done a great job for you, and we’ll make sure he knows you noticed.
Sonny2 reviewsiTotal number of Google reviews Sonny has written across all businesses on Google Maps, not just this one.
Sean is the BEST! He is always prompt, willing to share info on what he is doing. Very knowledgeable on the services he is providing and answers all questions! Thanks Sean and Royal!
Price assessment: Reasonable price
Pest type: Other
Response from the owner · 10 months ago
Thank you for your feedback, Sonny! We're happy to know our team continues to provide on-time, courteous service that you can count on!
Jan SpearsLocal Guide · 12 reviewsiTotal number of Google reviews Jan has written across all businesses on Google Maps, not just this one.
I’ve been using Royal Pest Services for a few years. They do a great job treating my yard and scrubs. My yard looks fantastic!! Victor and Mark are the gentlemen who take care of my yard. Very, very happy with them.
Pest type: Other
Response from the owner · 6 days ago
Jan, thank you for being a longtime customer and for the kind words. We’re glad to hear your yard and shrubs are looking fantastic, and we’ll be sure to pass along your appreciation to Victor and Mark.
Melissa Giles6 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Our yard has never looked better since we have been with Royal. Extremely happy and referring to friends and family
Response from the owner · 6 days ago
Melissa, thank you so much for the kind words. We’re really glad to hear your yard has never looked better since being with Royal, and we truly appreciate you recommending us to your friends and family.
Computer Point1 reviewiTotal number of Google reviews Computer has written across all businesses on Google Maps, not just this one.
Royal Pest Services does a great job keeping my lawn looking good all year long
Price assessment: Great price
Price: $200+
Services: Lawn pest control
Pest type: Other
Response from the owner · 6 days ago
Thank you for the kind review! We’re glad Royal Pest Service Inc has been able to keep your lawn looking great all year long, and we appreciate you trusting us with it.
Jean Mestre9 reviewsiTotal number of Google reviews Jean has written across all businesses on Google Maps, not just this one.
Rick was very professional informative caring and explained everything we are very pleased with his mannerism thank you for your service
Response from the owner · 6 days ago
Jerold, thank you for the great review. I’m glad to hear Rick was professional, informative, and took the time to explain everything clearly—we really appreciate you choosing Royal Pest Service Inc.
B Law11 reviewsiTotal number of Google reviews B has written across all businesses on Google Maps, not just this one.
