Google reviewers rate RPW Contracting 4.9 out of 5 based on 55 reviews, noting that the owner responds to every comment. Customers frequently praise the company for punctuality, clear communication, and fair pricing across services like drainage repair, grading, and driveway installation. However, low-star reviews indicate a pattern of scheduling difficulties and post-project dissatisfaction regarding plant survival, suggesting inconsistent follow-up or quality control in specific cases.
Google rating: 4.9 out of 5 from 55 reviews (96% five-star).
Reviews on this page: 55 Google reviews (52 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 16, 2026.
Service: Landscaper serving Cuyahoga Falls, Ohio.
Data from Google, last updated November 11, 2026.
Star ratings
55 Google reviews we collected
4.9of 5
5 stars5396%
4 stars00%
3 stars00%
2 stars00%
1 star24%
Praise vs complaints
Phrases our text analysis found in 52 written reviews
96%praise
Praise12096%
Complaints54%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2822%
Would recommend2419%
Staff & attitude1814%
Price & value1714%
Communication1512%
Speed & response1411%
Honesty & trust97%
What customers talk about
We read 52 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“RPW did a great job with our leaky basement problem.”
“Highly recommend using RPW for any landscaping projects.”
“Ricky and his crew did such a nice job in my backyard!”
“The estimate I was given, I believe, was fair and and you could tell this company took pride in their work.”
“Rick came out to my house to give an estimate and told me to text and schedule the job if I decided to do it.”
“They were professional, curtious and kept me informed throughout the entirety of the project.”
“They responded very quickly, I received a quote and decided to proceed with the work.”
“From start to finish they were hardworking, honest, and transparent about the entire process.”
People customers mention
Rick7 reviews
Dave6 reviews
French3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I called RPW To repair my lawn after having some trees removed. They responded very quickly, I received a quote and decided to proceed with the work.Rick and hid crew showed up and went straight to work preparing the soil , spreading the seed and covering my lawn with straw. I am extremely happy with the work they did.
Price assessment: Great price
Response from the owner · a month ago
Thank you, Donald! We really appreciate the kind words and are glad you're happy with how the lawn turned out. It was a pleasure working with you, and we appreciate you trusting us with your property!
Kandy Monroe6 reviewsiTotal number of Google reviews Kandy has written across all businesses on Google Maps, not just this one.
Ricky and his crew did such a nice job in my backyard! He was so friendly and knowledgeable. He took time answering all of my questions and made helpful suggestions. They graded, re-sloped, and planted grass seed. It looks great!
Thank you so much, Kandy! We really appreciate the kind words and are glad you're happy with how the backyard turned out. It was a pleasure working with you, and we hope you enjoy the newly graded yard and fresh grass!
Tom Furrer4 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
RPW did a great job with our leaky basement problem. They fixed damaged underground drainage pipes and rerouted problematic above-ground water flow problems. They did a great job at a reasonable price. I would highly recommend them to anyone.
Price assessment: Reasonable price
Services: Grading & resloping, Yard drainage
Response from the owner · 2 months ago
Thank you, Tom! We really appreciate the recommendation and are glad we could help resolve the drainage issues around your home. It's great to hear you were happy with both the work and the pricing. We appreciate you trusting us with the project!
Dalton Jones2 reviewsiTotal number of Google reviews Dalton has written across all businesses on Google Maps, not just this one.
Rick and his team came out and did fantastic work on my back yard. They did brushhogging. Couldn’t be more thrilled with the job they did. Highly recommend Rick and his team.
Services: Yard landscaping
Response from the owner · 2 months ago
Thank you, Dalton! We really appreciate the recommendation and are glad to hear you're happy with how the backyard turned out. It was a pleasure working with you, and we look forward to helping with any future projects!
Mark Allen1 reviewiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
I wish I could say what great service I received but unfortunately
I didnt receive any despite my numerous attempts to schedule some work. Rick came out to my house to give an estimate and told me to text and schedule the job if I decided to do it. This was back in the end of June. So that night I texted and said Id like to get the work done we discussed. So I waited for a reply to confirm but after a day I received none. I then called and left a voice message still after a week nothing. I called again and also sent an email through their website this went on about 2 weeks because I really wanted him to do the work which was to clear a drainpipe in my yard. Still no reply so I finally hired Charlies's Drain service which came out the next day and hydro jetted the drain and cleared it also was less expensive. I guess RPW didnt need the work but they could have atleast had the courtesy to let me know.
Response from the owner · 2 months ago
Hi Mark,
I'm very sorry to hear about your experience, and I appreciate you bringing this to my attention. I do remember coming out to discuss the work with you, and I sincerely apologize that I did not follow up with you afterward.
This has been an extremely busy season for us, but that is not an excuse for missing your calls, messages, and email. It was never my intention to leave you feeling ignored or that your business wasn't important to us. Even if I wasn't able to get you onto the schedule, I should have communicated that with you.
I'm glad you were ultimately able to get the drain taken care of, but I am sorry that we fell short on our end. I take a lot of pride in the reputation we've built and the way we treat our customers, so I'll absolutely use your feedback to improve our communication going forward.
If there's anything I can do to help make things right, please feel free to reach out to me directly.
Thank you,
Rick
RPW Landscape & Contracting
Ryan Brass3 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Highly recommend using RPW for any landscaping projects. They came out and did our driveway extension same day. excellent work!!
Response from the owner · 3 months ago
Thank you, Ryan! We really appreciate the recommendation. We're glad we could get your driveway extension completed quickly and that you're happy with the results. Thanks for choosing RPW Landscape & Contracting!
Anthony GuintaLocal Guide · 50 reviewsiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
They came out to do my backpitched downspouts. They were professional, curtious and kept me informed throughout the entirety of the project. Will definitely use them again!
Services: Grading & resloping, Yard drainage
Response from the owner · 3 months ago
Thank you, Anthony! We really appreciate your kind words and are glad you had a great experience with our team. It means a lot to hear that you were happy with the communication and professionalism. We look forward to working with you again in the future!
Dorothy J LeMasters2 reviewsiTotal number of Google reviews Dorothy has written across all businesses on Google Maps, not just this one.
Work was completed quickly and efficiently with no debris left behind. Very satisfied all around.
Services: Rock landscaping, Driveway landscaping
Response from the owner · 4 months ago
Thank you, Dorothy! We really appreciate your kind words. We're glad to hear you were happy with the work and that everything was completed efficiently with a clean finish. We appreciate your trust in our team and hope to work with you again in the future!
1955kacooper Sogood3 reviewsiTotal number of Google reviews 1955kacooper has written across all businesses on Google Maps, not just this one.
I would like to give a huge shout-out to RPW Excavating and their crew for the incredible transformation they completed at our home. From start to finish, they were professional, hardworking, and attentive to every detail.
They removed and replaced our entire driveway, sidewalk, and back patio, carefully preparing everything for the new concrete installation. They also created an amazing backyard patio featuring a stunning 12-foot staircase that truly showcases their craftsmanship.
To top it all off, they repaired the yard, seeded the disturbed areas, and laid straw to ensure everything looked great when the job was complete. Their work exceeded our expectations, and they were fantastic to work with throughout the entire process.
I highly recommend RPW Excavating to anyone looking for quality work and outstanding service.
Thank you so much for the kind words and recommendation! We're thrilled to hear you're happy with the results. It was a pleasure working on your project, and we truly appreciate your trust in us. We look forward to helping with any future projects you may have!
Shawn McClellan4 reviewsiTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
I recently hired RPW for a drainage problem I was having with rain/ground water off my driveway. The crew was very professional and kept me informed about the whole process the entire time. The estimate I was given, I believe, was fair and and you could tell this company took pride in their work. For days after the job was done I kept in touch with the company as they checked to make sure the quality of work was to my satisfaction. I will most likely be contacting them in the future for any other repairs I may need.
Services: Driveway landscaping, Service not listed
Response from the owner · 5 months ago
Thank you, Shawn! We really appreciate you taking the time to share your experience. It's great to hear the drainage solution worked well and that you were happy with the communication and quality. We look forward to helping you with any future projects!
