House cleaning service · Ferndale, WA · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty61−3.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 52 property cleanup servicesiPosition by Experts Score among all companies we track in this category. · better than 39%
4.9★★★★★94 Google reviews · 24 photos
97%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$224typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
RSK Cleaning Services maintains a 4.9 rating from 94 reviews, with the owner responding to all feedback. Customers frequently cite punctuality, thorough attention to detail, fair pricing, and flexible scheduling for residential, commercial, and carpet cleaning services. The business is noted for effective communication and professional conduct. However, two low-star reviews criticize specific instances of billing discrepancies and a lack of health protocol adherence during visits.
Google rating: 4.9 out of 5 from 94 reviews (97% five-star).
Reviews on this page: 94 Google reviews (86 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 8, 2026.
Service: Property Cleanup Service serving Ferndale, Washington.
Data from Google, last updated October 28, 2026.
Score profile vs other property cleanup services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
RSK Cleaning ServicesProperty Cleanup Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RSK Cleaning Services: 94/100 on this factor. Category median: 94.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RSK Cleaning Services: 94/100 on this factor. Category median: 94.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RSK Cleaning Services: 61/100 on this factor. Category median: 99.B
61
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RSK Cleaning Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RSK Cleaning Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RSK Cleaning Services: 100/100 on this factor. Category median: 88.A
100
Bar = this company · dark tick = category median.
Star ratings
94 Google reviews we collected
4.9of 5
5 stars9197%
4 stars11%
3 stars00%
2 stars22%
1 star00%
Praise vs complaints
Phrases our text analysis found in 86 written reviews
98%praise
Praise22798%
Complaints42%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price758%
Reasonable542%
Overpriced00%
Not sure00%
$224+10% vs typical property cleanup services
Middle half of what 11 customers paid ($183–$279) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4921%
Staff & attitude4118%
Speed & response3716%
Would recommend3415%
Price & value2611%
Honesty & trust2410%
Communication209%
What customers talk about
We read 86 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Our bathroom really needed a deep clean and Samatha did a great job getting the bath / shower, floors, and windows all looking great.”
“she’s a pleasure to work with - super easy to schedule, has great prices, is very thorough, and is kind and friendly to boot.”
“Very efficient in getting through our high use spaces that need some extra cleaning.”
“I would definitely recommend their services to anyone looking for a professional and trustworthy house cleaner!”
“I would not recommend this company.”
“Ray was easy to communicate with- efficient and appreciated his attention to detail and Great price!”
“The price was billed as $150 and maybe not an hourly, and you were only cleaning about 700 sq ft of living space, and the photos I just added were tak…”
“We’ve had Roy and Sam both clean our carpets and our home - they are communicative, reliable and friendly and do great work!”
“Roy was professional, on time, and very communicative about the appointment and what to expect.”
People customers mention
Roy18 reviews
Sam8 reviews
Samantha6 reviews
Bellingham4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired RSK Cleaning Services for 7 kinds of job. Pick one to see what they paid and said.
DDanny2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Our bathroom really needed a deep clean and Samatha did a great job getting the bath / shower, floors, and windows all looking great. Much needed and appreciated
Paid $150–200Reasonable priceDeep clean
SSuzanne2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Samantha has always done a great job, especially in focusing on areas and details that we ask her to. Very efficient in getting through our high use spaces that need some extra cleaning. Also so wonderful about checking in regularly if it has been a while to see if we need help!
Paid $200–250Reasonable priceStandard cleaning
CCamilaLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★
RSK has been very responsive and easy to communicate with. She is flexible with our cleaning schedule and has been willing to work with us whenever we've had feedback or needed something addressed. I especially appreciate that she is receptive to communication and genuinely wants to make sure we're happy with the…
Paid $250–300Reasonable priceService not listed
AAndrew2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Awesome work! Sam showed up, got my list of surfaces to clean and went straight to work. Did a great job getting a ton of those "eh, i'll get to it" jobs that I never get around to just done. So many slightly brownish-grey surfaces are now shiny and bright!
Efficient, quality work, good price. What's not to like?
Paid $200–250Great priceStandard cleaning
AAnna7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very professional and kind! I was very pleased with Sam’s work, and appreciated her punctuality and openness!
Paid $150–200Great priceGeneral housekeeping
KKara6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had a wonderful experience with RSK Cleaning Services. She did an excellent job and was extremely professional, reliable, and thorough. My home looked and felt so clean afterward, and I really appreciated the attention to detail. I would definitely recommend their services to anyone looking for a professional and trustworthy house cleaner!
Our bathroom really needed a deep clean and Samatha did a great job getting the bath / shower, floors, and windows all looking great. Much needed and appreciated
Price assessment: Reasonable price
Price: $150–200
Services: Deep clean
Response from the owner · 2 weeks ago
Danny Kelly, it is wonderful to hear that Samantha provided such a thorough deep clean for your bathroom. We will be sure to pass your kind compliments along to her today.
S
Suzanne Lee2 reviewsiTotal number of Google reviews Suzanne has written across all businesses on Google Maps, not just this one.
Samantha has always done a great job, especially in focusing on areas and details that we ask her to. Very efficient in getting through our high use spaces that need some extra cleaning. Also so wonderful about checking in regularly if it has been a while to see if we need help!
Price assessment: Reasonable price
Price: $200–250
Services: Standard cleaning
Response from the owner · 3 weeks ago
Suzanne Lee, it is wonderful to hear that Samantha’s attention to detail and efficiency in high-use areas have been so helpful. I will certainly pass along your kind praise to her.
C
Camila DavilaLocal Guide · 24 reviewsiTotal number of Google reviews Camila has written across all businesses on Google Maps, not just this one.
RSK has been very responsive and easy to communicate with. She is flexible with our cleaning schedule and has been willing to work with us whenever we've had feedback or needed something addressed. I especially appreciate that she is receptive to communication and genuinely wants to make sure we're happy with the service. I especially appreciate her honesty, responsiveness, and willingness to make adjustments to ensure we're happy with the service.
Price assessment: Reasonable price
Price: $250–300
Services: Service not listed
Response from the owner · a month ago
Camila, thank you for the kind feedback and for working with us along the way. We’re glad our communication, flexibility with scheduling, and willingness to make adjustments have made a difference for you, and we truly appreciate you noticing our honesty and responsiveness.
A
Andrew Molitor2 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Awesome work! Sam showed up, got my list of surfaces to clean and went straight to work. Did a great job getting a ton of those "eh, i'll get to it" jobs that I never get around to just done. So many slightly brownish-grey surfaces are now shiny and bright!
Efficient, quality work, good price. What's not to like?
Price assessment: Great price
Price: $200–250
Services: Standard cleaning
Response from the owner · a month ago
It's fantastic to hear Sam tackled those overlooked cleaning tasks and left your surfaces shining! We're glad you found our work efficient, high-quality, and well-priced.
C
Cassandra Ashe4 reviewsiTotal number of Google reviews Cassandra has written across all businesses on Google Maps, not just this one.
samantha has always done an awesome job cleaning our home for the past few years. she’s a pleasure to work with - super easy to schedule, has great prices, is very thorough, and is kind and friendly to boot.
Response from the owner · a month ago
It's wonderful to hear Samantha has consistently provided such excellent service for you over the years. We appreciate you highlighting her thoroughness, friendly demeanor, and your ease with scheduling and pricing.
R
Robin Swan2 reviewsiTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
We’ve had Roy and Sam both clean our carpets and our home - they are communicative, reliable and friendly and do great work!
Services: Standard cleaning, General housekeeping, Deep clean
Response from the owner · Edited a month ago
Thanks so much, Ashley! We really appreciate you having us out for both your carpet and home cleaning, and we’re glad our communication, reliability, and friendly service stood out. It means a lot to hear you were happy with the results.
N
Neill DornLocal Guide · 83 reviewsiTotal number of Google reviews Neill has written across all businesses on Google Maps, not just this one.
RSK always does a great job cleaning my house! Thank you!
Price: $200–250
Response from the owner · a month ago
Thanks for the ongoing trust, Neill! Keeping your house consistently spotless is always a pleasure for our team. We look forward to your next cleaning day!
A
Anna Tapley7 reviewsiTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Very professional and kind! I was very pleased with Sam’s work, and appreciated her punctuality and openness!
Price assessment: Great price
Price: $150–200
Services: General housekeeping
Response from the owner · a month ago
Anna, we're thrilled you noticed Sam's punctuality and openness! Delivering professional, kind house cleaning is always our top priority. We'll be sure to pass along your wonderful compliment to her!
K
Kara James6 reviewsiTotal number of Google reviews Kara has written across all businesses on Google Maps, not just this one.
I had a wonderful experience with RSK Cleaning Services. She did an excellent job and was extremely professional, reliable, and thorough. My home looked and felt so clean afterward, and I really appreciated the attention to detail. I would definitely recommend their services to anyone looking for a professional and trustworthy house cleaner!
Price assessment: Great price
Price: $250–300
Services: Moving-related cleaning, Deep clean
Response from the owner · a month ago
Kara, delivering such a thorough and reliable house cleaning experience is always our top goal. We truly appreciate your wonderful recommendation and look forward to keeping your home immaculate!
