Pet groomer · Los Angeles, CA · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 74 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 99%
5.0★★★★★71 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Ruff Cutz Mobile dog grooming five stars based on seventy-one reviews, noting the owner replies to ninety-seven percent of feedback. Customers frequently cite the convenience of in-home service, punctuality, and clear communication as key benefits. The grooming process is described as gentle and professional, with staff taking time to ensure pets remain comfortable and stress-free. Services include full cuts, baths, and nail trimming, often resulting in clean, well-groomed animals. No common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 71 reviews (100% five-star).
Reviews on this page: 71 Google reviews (70 with written comments, 21 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 20, 2026.
Service: Mobile Dog Groomer serving Los Angeles, California.
Data from Google, last updated October 25, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ruff Cutz Mobile dog grooming: 99/100 on this factor. Category median: 85.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ruff Cutz Mobile dog grooming: 97/100 on this factor. Category median: 84.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 91.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ruff Cutz Mobile dog grooming: 100/100 on this factor. Category median: 94.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ruff Cutz Mobile dog grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 66.–
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Bar = this company · dark tick = category median.
Star ratings
71 Google reviews we collected
5.0of 5
5 stars71100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 70 written reviews
99%praise
Praise13699%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1664%
Reasonable936%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3626%
Quality & results3223%
Would recommend3123%
Honesty & trust1712%
Speed & response118%
Communication97%
Price & value11%
What customers talk about
We read 70 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team at Rough Cutz was so welcoming and kind to my fur baby, Jefe!”
“My pup looks stunning every time, and the attention to detail and care never disappoints.”
“He did a great job would recommend for all your dog grooming needs.”
“🐶🤍 You can tell they genuinely care about the dogs they work with and take pride in what they do.”
“They came out to Studio City for our doodle and did a quick meet-and-greet first so he could sniff around the van and warm up to them — small thing, b…”
“My dog loves going with them, and their communication is always amazing—I always know what to expect.”
“They are also the most reasonably priced mobile groomers that I could find.”
People customers mention
Jacob12 reviews
Kathy11 reviews
City4 reviews
Retriever4 reviews
Cuts3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Candace2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Having an incredible groomer come right to my house and work around my schedule is such a luxury. My pup looks stunning every time, and the attention to detail and care never disappoints. My dog loves going with them, and their communication is always amazing—I always know what to expect.
I’ve never gotten so many…
Great price
Katrina3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Hands down the best groomers in town. My dogs look and Smell amazing and I can tell they really care.
Great price
Jaquelin9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Amazing service! Treated my dog so kindly and were extremely friendly. Best haircut my dog has had!
Jericka1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I’m so thankful for Ruff Cutz! My two elderly dogs needed a full haircut, bath, teeth brushing, and nail clipping and they did it all ♥️ They were very kind and showed me how to trim their nails because I’ve always been so scared 🙏🫶
Great price
ErickLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jacob helped trim my dog’s nails. He did a great job would recommend for all your dog grooming needs.
Reasonable price
Alejandra2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They’re amazing! I live in Pasadena and they drove all the way from the valley! When they arrived, my little Pomeranian, April, loved them and was super excited to see Jacob! Thank you so much for always making the experience amazing, keeping my little baby safe and healthy! I’m so grateful 🙏🏻 will definitely be…
Having an incredible groomer come right to my house and work around my schedule is such a luxury. My pup looks stunning every time, and the attention to detail and care never disappoints. My dog loves going with them, and their communication is always amazing—I always know what to expect.
I’ve never gotten so many compliments on my dog! My pup deserves the best, and they deliver that high-fashion look with so much love and care. Luxury, convenience, and top-notch grooming all in one.
Price assessment: Great price
Cesera Suarez3 reviewsiTotal number of Google reviews Cesera has written across all businesses on Google Maps, not just this one.
The team at Rough Cutz was so welcoming and kind to my fur baby, Jefe! They did a wonderful job helping him feel comfortable and adjusting to the new grooming experience.
We’ve always taken Jefe to a traditional grooming shop, and drop-offs can be difficult for him. Being around other dogs waiting for their appointments can be overstimulating, and he usually comes home scared and retreats to his bed. After trying mobile grooming, though, we noticed such a positive difference! He seemed so much happier and more relaxed after his groom.
The service and grooming were exactly what I was hoping for, and having the team come right to our home gives me even more peace of mind knowing Jefe is in good hands. It makes such a difference to have a grooming experience that prioritizes his comfort and well-being.
Thank you, Rough Cutz, for taking such great care of our sweet Jefe! We truly appreciate you! 🐾❤️
Price assessment: Reasonable price
Response from the owner · 2 days ago
Thank you so much, Cesera! Hearing that Jefe was happier and more relaxed after his groom means so much to us. We want him to feel comfortable and build trust with us each visit. Thank you for sharing your experience and trusting Jacob and me with your sweet boy. We look forward to seeing you both again!🐾🤎🙌
Katrina Chavez3 reviewsiTotal number of Google reviews Katrina has written across all businesses on Google Maps, not just this one.
Amazing service! Treated my dog so kindly and were extremely friendly. Best haircut my dog has had!
Response from the owner · 4 days ago
Thank you, Jaquelin! 🤎 Hearing it was your pup’s best haircut means so much to us! We’re happy you felt welcomed and your pup felt cared for. We’d love to see you both again!
Jericka De Jesus1 reviewiTotal number of Google reviews Jericka has written across all businesses on Google Maps, not just this one.
I’m so thankful for Ruff Cutz! My two elderly dogs needed a full haircut, bath, teeth brushing, and nail clipping and they did it all ♥️ They were very kind and showed me how to trim their nails because I’ve always been so scared 🙏🫶
Price assessment: Great price
Response from the owner · 4 days ago
Thank you, Jericka! 🤎 It was a pleasure caring for your two sweet seniors! We’re glad we could also help you feel more confident about their nail care. Thank you for trusting us with them!
Erick SilvestreLocal Guide · 14 reviewsiTotal number of Google reviews Erick has written across all businesses on Google Maps, not just this one.
They’re amazing! I live in Pasadena and they drove all the way from the valley! When they arrived, my little Pomeranian, April, loved them and was super excited to see Jacob! Thank you so much for always making the experience amazing, keeping my little baby safe and healthy! I’m so grateful 🙏🏻 will definitely be calling them from now on. Thank you, Jacob and Kathy!
Response from the owner · 4 days ago
Thank you, Alejandra! 🤎 April’s excitement to see Jacob makes our day! We love caring for your little girl and appreciate you trusting us with her. We can’t wait to see you both again!🙌🐾
Alexis Fragoso4 reviewsiTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
Such an amazing experience! They were professional, friendly, patient, and so gentle with my dogs. The convenience of having them come right to your home makes everything so much easier and less stressful.
My dogs looked absolutely adorable and smelled amazing afterward! 🐶🤍 You can tell they genuinely care about the dogs they work with and take pride in what they do. I’ll definitely be using them again. Highly recommend!
Price assessment: Great price
Response from the owner · 4 days ago
Thank you, Alexis! 🤎 We loved caring for your pups and are so glad having us come to you made their grooming day easier! Thank you for noticing the care we put into our work. We look forward to seeing you all again!🐾🫶
Emma Guerra2 reviewsiTotal number of Google reviews Emma has written across all businesses on Google Maps, not just this one.
Really happy we found Ruff Cutz. They came out to Studio City for our doodle and did a quick meet-and-greet first so he could sniff around the van and warm up to them — small thing, but it made a big difference. They actually listened to what we wanted, took their time, and he came home looking great and in a good mood. Would definitely book them again.
Response from the owner · 4 days ago
Thank you, Emma! 🤎 We’re so glad that little introduction helped him feel comfortable with us. Hearing he came back looking great and in a good mood makes us happy! We’d love to see you both again!
Maggie Rodriguez4 reviewsiTotal number of Google reviews Maggie has written across all businesses on Google Maps, not just this one.
I couldn’t be happier with the grooming service! From start to finish, everything was so easy and professional. My dog looked absolutely adorable when he was done, and most importantly, he was happy, comfortable, and not stressed at all. 🐶❤️ You can really tell that they genuinely care about the dogs and take their time to make sure they’re comfortable.
The grooming itself was amazing—he came back clean, fresh, soft, and looking like a whole new dog! I also loved the convenience of having the groomer come directly to us. It made the whole experience so much easier.
I highly recommend them to anyone looking for someone trustworthy, caring, and great at what they do. We’ll definitely be using them again! If Rocky could talk he would say thank you Jacob it was PAW-SOME🐾✨
Price assessment: Great price
Response from the owner · 4 days ago
Thank you, Maggie! 🤎 Knowing Rocky felt happy and comfortable means so much to us! Jacob will love hearing that Rocky thought his spa day was “paw-some.” We appreciate your thoughtful review and can’t wait to see him again!🐾
