Rugs Care T & X logo

Rugs Care T & X

Carpet cleaning service · Philadelphia, PA

4.9 ★★★★★ 67 Google reviews · 10 photos
97%five-star reviews
0%reviews answered by the owner
Nov 2026latest review

Rugs Care T & X at a glance

Customers frequently praise the company for thorough stain removal, odor elimination, and careful handling of delicate fibers, often noting that technicians test cleaning solutions before application. The service is described as professional, efficient, and reliable, with results that restore texture and appearance. However, a recurring criticism involves jobs being subcontracted to third-party contractors or unexpected price increases for deep cleaning, which some reviewers linked to poor outcomes and residual chemical residues.

  • Google rating: 4.9 out of 5 from 67 reviews (97% five-star).
  • Reviews on this page: 67 Google reviews (60 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: November 1, 2026.
  • Service: Rug Cleaner serving Philadelphia, Pennsylvania.

Data from Google, last updated November 3, 2026.

Star ratings

67 Google reviews we collected

  • 5 stars6597%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star23%

Praise vs complaints

Phrases our text analysis found in 60 written reviews

  • Praise5493%
  • Complaints47%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2034%
  • Quality & results1322%
  • Speed & response1221%
  • Honesty & trust610%
  • Would recommend59%
  • Price & value23%

What customers talk about

We read 60 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “That level of caution gave me complete confidence in his expertise.”
  • “Great experience working with such an honest cleaning company.”
  • “The service was efficient, dependable, and completed with exceptional attention to quality.”
  • “The quality exceeded expectations, and the entire process was smooth, efficient, and completely reliable.”
  • “Highly recommended.”
  • “We were very satisfied with Fields Professional Cleaning because they provided reliable, detailed, and affordable cleaning service.”

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 67 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Moustapha Kindo1 reviewTotal number of Google reviews Moustapha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The technician offered to test a hidden closet corner with his stain remover first to guarantee colorfastness on our delicate carpet. That level of caution gave me complete confidence in his expertise.

A Google User1 reviewTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A spilled cup of hot tea with milk on an ivory rug was completely resolved. The cleaner treated both the dairy proteins and tea tannins, leaving the carpet clean and odor-free.

Cassandra Rojas Chapa1 reviewTotal number of Google reviews Cassandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dry summer dust storms followed by humid morning dew coated our entryway carpeting in a fine layer of gritty, abrasive mud. The cleaner allowed the top crust to dry, extracted the loose particulates with a multi-stage HEPA dry vacuum, and completed a deep scalding-water rinse. The entrance looks sharp, clean, and completely revitalized.

Abdul Rafay Khan IU02-0125-90301 reviewTotal number of Google reviews Abdul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our carpets look fantastic and feel completely sanitized. Great experience working with such an honest cleaning company.

سارة سعيد مبارك سالمين المقبالية1 reviewTotal number of Google reviews سارة has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The service was exceptional from beginning to end. Every room was cleaned thoroughly, and the technicians paid close attention to the smallest details. My carpets look refreshed, and the results speak for themselves.

JESHUA ADILSON RAMOS LOPEZ1 reviewTotal number of Google reviews JESHUA has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was impressed with the attention to detail. Every stain was treated carefully, and the finished result exceeded my expectations.

طفول عبدالعزيز علي سهيل شماس1 reviewTotal number of Google reviews طفول has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had several stubborn spots on my carpets that I couldn't remove on my own. Their team handled everything professionally and left the carpets looking refreshed. I would gladly use their services again.

نواف الفيصل حميد عبدالله الهنداسي1 reviewTotal number of Google reviews نواف has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Every room received careful attention, including the areas that needed extra treatment. The results were impressive, and the entire home felt cleaner afterward.

JESUS ADRIAN TIRADO AVENDAÑO3 reviewsTotal number of Google reviews JESUS has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I appreciate the remarkable professionalism and consistent commitment shown throughout the process. The service was efficient, dependable, and completed with exceptional attention to quality.

Chris Barnes2 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everything was handled professionally from beginning to end. The quality exceeded expectations, and the entire process was smooth, efficient, and completely reliable.

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