The technician offered to test a hidden closet corner with his stain remover first to guarantee colorfastness on our delicate carpet. That level of caution gave me complete confidence in his expertise.

Rugs Care T & X
Rugs Care T & X at a glance
Customers frequently praise the company for thorough stain removal, odor elimination, and careful handling of delicate fibers, often noting that technicians test cleaning solutions before application. The service is described as professional, efficient, and reliable, with results that restore texture and appearance. However, a recurring criticism involves jobs being subcontracted to third-party contractors or unexpected price increases for deep cleaning, which some reviewers linked to poor outcomes and residual chemical residues.
- Google rating: 4.9 out of 5 from 67 reviews (97% five-star).
- Reviews on this page: 67 Google reviews (60 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: November 1, 2026.
- Service: Rug Cleaner serving Philadelphia, Pennsylvania.
Data from Google, last updated November 3, 2026.
Star ratings
67 Google reviews we collected
- 5 stars6597%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star23%
Praise vs complaints
Phrases our text analysis found in 60 written reviews
- Praise5493%
- Complaints47%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2034%
- Quality & results1322%
- Speed & response1221%
- Honesty & trust610%
- Would recommend59%
- Price & value23%
What customers talk about
We read 60 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“That level of caution gave me complete confidence in his expertise.”
“Great experience working with such an honest cleaning company.”
“The service was efficient, dependable, and completed with exceptional attention to quality.”
“The quality exceeded expectations, and the entire process was smooth, efficient, and completely reliable.”
“Highly recommended.”
“We were very satisfied with Fields Professional Cleaning because they provided reliable, detailed, and affordable cleaning service.”
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 67 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
A spilled cup of hot tea with milk on an ivory rug was completely resolved. The cleaner treated both the dairy proteins and tea tannins, leaving the carpet clean and odor-free.
Dry summer dust storms followed by humid morning dew coated our entryway carpeting in a fine layer of gritty, abrasive mud. The cleaner allowed the top crust to dry, extracted the loose particulates with a multi-stage HEPA dry vacuum, and completed a deep scalding-water rinse. The entrance looks sharp, clean, and completely revitalized.
Our carpets look fantastic and feel completely sanitized. Great experience working with such an honest cleaning company.
The service was exceptional from beginning to end. Every room was cleaned thoroughly, and the technicians paid close attention to the smallest details. My carpets look refreshed, and the results speak for themselves.
I was impressed with the attention to detail. Every stain was treated carefully, and the finished result exceeded my expectations.
I had several stubborn spots on my carpets that I couldn't remove on my own. Their team handled everything professionally and left the carpets looking refreshed. I would gladly use their services again.
Every room received careful attention, including the areas that needed extra treatment. The results were impressive, and the entire home felt cleaner afterward.
I appreciate the remarkable professionalism and consistent commitment shown throughout the process. The service was efficient, dependable, and completed with exceptional attention to quality.
Everything was handled professionally from beginning to end. The quality exceeded expectations, and the entire process was smooth, efficient, and completely reliable.
Business details
- Address: 331 Lancaster Ave, Wynnewood, PA 19096
- Phone: (610) 467-9579
- Website: rugscaretandx.com
- Service area: Philadelphia, PA