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Russell Real Estate Services

4.9 ★★★★★ · 239 Google reviews · 7 photos
Real estate agency · Lorain, OH

Russell Real Estate Services at a glance

Google reviewers rate Russell Real Estate Services 4.9 out of 5 based on 239 reviews, frequently praising agents for their communication, patience, and guidance through home buying and selling processes. Clients highlight the team's professionalism, market knowledge, and ability to explain complex steps clearly. However, a small number of low-star reviews describe instances of unresponsiveness, misrepresentation, or agents prioritizing other parties over clients, resulting in a negative experience.

  • Google rating: 4.9 out of 5 from 239 reviews (97% five-star).
  • Reviews on this page: 239 Google reviews (147 with written comments, 3 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 2, 2026.
  • Service: Real Estate Developer serving Lorain, Ohio.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.9
★★★★★
239 reviews on Google
5★233
4★1
3★1
2★0
1★4

Reviews from Google, shown as published (original wording, unedited).

Alpha Wolf Construction3 reviews
★★★★★

Lisa always looks out for my best interest!

  • Property types: Houses
Review from Google · view on Google
MarissaLocal Guide · 47 reviews
★★★★★

Lisa did a great job with making my 1st time home buying experience a breeze! Will definitely recommend my friends to her! Thanks again Lisa!!

Review from Google · view on Google
Gretchen Bishop1 review
★★★★★

Appreciated James Cain’s time and experience. Helped guide the process smoothly.

Review from Google · view on Google
David FisherLocal Guide · 17 reviews
★★★★★

Jackie Roman is great to work with and is a true real estate professional.

Review from Google · view on Google
Samuel Larissey2 reviews
★★★★★

Brent was such a pleasure to work with! He went above and beyond and coached us through the entire home buying process! If you want someone to give 110% look no further than Brent Smith!

Review from Google · view on Google
Charmaine Higgins4 reviews
★★★★★

Bill Eddy went over and beyond to make sure my house sold. I am so thankful for him. He is very professional and communicated through the whole process and answers any questions or concerns you may have. Thank you so much Bill for your hard work, expertise and dedication. ❤🌺

Review from Google · view on Google
Ron Large Sr2 reviews
★★★★★

Chad Schneider was our agent. Chad did an outstanding job communicating and setting my Wife and I up for success. He answered all of our questions and only missed a single phone call when we reached out. This is significant because I'm needy. I may have reached out 20+ times. I've had experiences with realtors in the past who weren't so helpful and it was a breath of fresh air to work with someone so courteous and to the point. Outstanding. My wife and I were referred to Russell realtors and Chad Schneider. I'm so grateful that we committed. My Wife and I sold our home using another realtor listing our home for $137K. Fortunate for us the buyer backed out and the realtor represented the buyer also went. Chad Schneider recommended listing the house for $148K and it actually sold for $150k. What a blessing to have a licensed, experienced company and realtor in our corner. My wife and I are extremely happy with Russell real estate and plan on using Chad again in the future. We have already referred him to family and friends.

Review from Google · view on Google
Dorsey Minear11 reviews
★★★★★

Working with Michelle McMahon was amazing. she helped with financing and inspections and had so much knowledge and resources available to help up purchase our first home. it was a challenge being that it was soooo old. she treated us like family and took our every need into account rather than push any property. the communication was amazing fast and knowledgeable. i couldn't recommend her enough.

Review from Google · view on Google
regina sullenbergerLocal Guide · 29 reviews
★★★★★

Chad knows the market. He provides the facts. No fluff but good feedback so you can understand market and what results to expect. We are pleased with selling our home with Chad. Thank Chad....

Review from Google · view on Google
Sam DervisevicLocal Guide · 56 reviews
★★★★★

Working with my real Samantha Mullins has been such a positive experience. From the very beginning, she has shown an incredible amount of patience, taking the time to understand exactly what I’m looking for without ever making me feel rushed or pressured. She genuinely listens, remembers the details that matter, and always follows up with thoughtful, well-informed options. Her caring approach really stands out—she goes above and beyond to make every step of the way. She’s also extremely knowledgeable and explains everything clearly, which has made the process much less overwhelming. What I appreciate most is how attentive and responsive she is. It’s clear that she truly wants to help me find the right home, not just any home. With her guidance and dedication, I’m completely confident that she’ll help me find the perfect place. I couldn’t ask for a better agent to work with. Thank Sam!

Review from Google · view on Google

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