Analyzing 6,877,6346.9M ReviewsFor 19,45519.5K Experts
Google reviewers rate Rustic and Reclaimed Market 4.9 out of 5 stars based on 91 reviews, with the owner responding to 56 percent of them. Customers frequently praise the store for its solid wood furniture, reasonable pricing, and helpful service that includes custom painting and interior design consultations. Delivery is often described as quick and accommodating, even for distant locations. However, one low-star review criticizes a lack of communication regarding a prepaid order, noting that repeated attempts to get an update went unanswered.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
91 Google reviews we collected
Phrases our text analysis found in 75 written reviews
How often each topic comes up in the written reviews
We read 75 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great selection, great owner, fair prices, and their local delivery person was professional, kind, and very reasonably priced.”
“Prices were reasonable and she listened to what I was looking for.”
“If I could give Debbie and her shop more than 5 stars I would.”
“I definitely will not be back once this is resolved.”
“I can’t even begin to say how much of a wonderful experience this was for me.”
“However, unlike the big box store, Debbie stepped in immediately to address the manufacturer directly.”
“Debbie walked me through the store and alley to look at some pieces to continue to complete the space and had a lot of really fun, creative ideas.”
praise complaint · found by our text analysis, Google review wording unchanged.
LOVE this store! Everything is of stunning quality. Local women owned! They are so sweet and helpful. I bought the most beautiful solid wood furniture, local honey, other artisan products. I will be back!
Beautiful store with all wood furniture!! Fall and winter decor & gifts galore!! Debbie has a way of decorating that makes you feel like your walking into a cozy home!!❤️❤️
This market is one of my very favorites. I purchased some beautiful light-up pumpkins that look like crystals. On my coffee table at night is when they really pop! There are so many lovely things in this shop that it’s hard to decide what you’re going to buy next. The owner is super nice and she is very good at…
We love rustic and reclaimed. The furniture is amazing quality for excellent pricing. Debbie is so helpful and kind.
One of my favorite places to shop! I recently purchased a cabinet, but it didn’t come in a color that I wanted so once it came in they painted it black for me.
Had a fantastic experience checking out Rustic and Reclaimed Market. We stopped by to browse for replacement furniture for some key areas in the house, and the level of service was top-notch. The owner was exceptionally personable, knowledgeable, and more than willing to walk us through the pieces and provide a…
4.9 ★★★★★ 91 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
LOVE this store! Everything is of stunning quality. Local women owned! They are so sweet and helpful. I bought the most beautiful solid wood furniture, local honey, other artisan products. I will be back!
I can’t even begin to say how much of a wonderful experience this was for me. Buying a credenza from Debbie in her beautiful shop has been the highlight of trying to change up my home and redecorate. She is such a delight to work with. I was struggling to have a vision of what I needed and what would make my house feel like a home. I showed her pictures snd she gave me several ideas on how to decorate and what would help elevate my area. She definitely cares about her customers snd wants them to have the best experience and love their purchase. She has been extremely flexible and even opened up her doors during her off day so I was able to pick up the credenza. Got to love shopping local and supporting the community. If I could give Debbie and her shop more than 5 stars I would. I will definitely be back to finish with additional accent pieces to make my beautiful credenza and surrounding space feel even more inviting. Thank you Debbie for being the best and helping me have a vision of what could be and eventually will be when all said and done. If you are thinking about stopping by to see the shop as a first time customer, you won’t be disappointed! If you have been there before and found something you love then you know just how amazing this place and the customer service is!!!
Dear Kris, thanks so much for taking the time to leave this awesome review. I’m so happy that you found the perfect credenza for your space at our shop and that I was able to give you some ideas to make your home just how you want it. I can’t wait to see you at the shop again and if you need any suggestions please count on me! I not only gained a customer but also a friend! Thanks again!!!
A treasure in the heart of Antioch! Love this place—always a beautiful selection of unique items and furniture. Debbie, the owner, is fantastic! I recently custom-ordered a sideboard after spending many, many months trying to find the right piece for my small space. I had previously attempted to order this exact piece through a big box store, but they shipped the incorrect color twice and their customer service just did not seem to care. After ordering through Rustic & Reclaimed, I unfortunately received the wrong color again. It was the manufacturer's fault in all three instances, as they are the ones fulfilling and shipping the orders. However, unlike the big box store, Debbie stepped in immediately to address the manufacturer directly. As a result, I finally got the right color! When my item arrived with different hardware than what was pictured on the manufacturer's listing, Debbie again intervened to make sure they sent new door hardware to match. I greatly appreciate Debbie for understanding the issue and advocating for me; it meant so much to be heard, unlike at the big box store. Great selection, great owner, fair prices, and their local delivery person was professional, kind, and very reasonably priced. Thanks so much! Love my lamp too!
Dear Marci, thank you so much for this wonderful review! We are so happy we were able to get the exact same piece that you wanted and the hardware as well! Please know that we are here for you if you’re looking for affordable solid wood furniture and unique home decor! Hope to see you in the shop soon! ♥️
Beautiful store with all wood furniture!! Fall and winter decor & gifts galore!! Debbie has a way of decorating that makes you feel like your walking into a cozy home!!❤️❤️
Diane, thanks so much for taking the time to leave us this wonderful review! We love to decorate in a way that customers can picture these beautiful buffets and consoles in their home. Hope to see you at the shop soon! ♥️
This market is one of my very favorites. I purchased some beautiful light-up pumpkins that look like crystals. On my coffee table at night is when they really pop! There are so many lovely things in this shop that it’s hard to decide what you’re going to buy next. The owner is super nice and she is very good at helping with making your purchase exactly what you want. I can’t wait to make my next trip to Rustic and Reclaimed!
Love this! I’m so happy that you are enjoying all your pumpkins from Rustic and Reclaimed Market and we hope to see you back in the shop soon for our new Christmas collection! 😊
We love rustic and reclaimed. The furniture is amazing quality for excellent pricing. Debbie is so helpful and kind.
Thank you, Kathryn! We appreciate your business :)
One of my favorite places to shop! I recently purchased a cabinet, but it didn’t come in a color that I wanted so once it came in they painted it black for me.
So glad you're happy with your recent experience, Lori! You have great taste :)
Had a fantastic experience checking out Rustic and Reclaimed Market. We stopped by to browse for replacement furniture for some key areas in the house, and the level of service was top-notch. The owner was exceptionally personable, knowledgeable, and more than willing to walk us through the pieces and provide a consultation on what items would fit best together. It's rare these days to find a place where everything is true, super high-quality real wood. I deeply appreciate the friendly and knowledgeable approach here and highly recommend stopping by if you are looking for great furniture.
It was so nice to serve you, Jermaine! Thank you for stopping in. We hope you come back again soon :)
Amazing store . Great variety. Very helpful staff
Thank you!
We're so happy with the piece of furniture bought from Rustic and Reclaimed. It's solid wood, sturdy, and you don't have to put it together yourself! If you're willing to spend the money on a quality piece of furniture that will last a lifetime, check out Rustic and Reclaimed! Or if you just want some super cute decor for your home, there's TONS of that too!!
Emily, thank you so much for this amazing review — and for sharing a photo of your new piece! ❤️ It looks absolutely beautiful in your home! You highlighted exactly what we want people to know about Rustic & Reclaimed Market in Antioch, IL: our furniture is solid wood, sturdy, well made, and arrives fully assembled — furniture designed to be enjoyed for years rather than replaced every few years. We’re passionate about offering quality solid wood TV consoles, credenzas, buffets, cabinets, dining furniture and more at reasonable prices, along with tons of unique home décor and seasonal finds for every budget. Thank you for choosing our locally owned furniture and home décor store and for recommending us to others looking for quality furniture. We hope you enjoy your beautiful console for many, many years! ❤️
Analyzing 6,877,6346.9M ReviewsFor 19,45519.5K Experts
