Google reviewers rate Rusty's Junk Removal five stars based on 126 reviews, highlighting efficient handling of house cleanouts, basement removals, and large item disposal. Customers frequently cite punctuality, professional communication, and reasonable pricing as key benefits, noting that the team often arrives quickly and cleans up thoroughly. The owner responds to a minority of reviews, while no recurring criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 126 reviews (100% five-star).
Reviews on this page: 126 Google reviews (114 with written comments, 5 with photos).
Owner responses: the business replied to 38% of reviews.
Most recent review: October 27, 2026.
Service: Property Cleanup Service serving Fall River, Massachusetts.
Data from Google, last updated November 2, 2026.
Star ratings
126 Google reviews we collected
5.0of 5
5 stars126100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 114 written reviews
99%praise
Praise29499%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response7325%
Staff & attitude6522%
Would recommend5519%
Price & value5017%
Quality & results2910%
Honesty & trust145%
Communication103%
What customers talk about
We read 114 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Process was simple, crew picked up and cleaned up are yard junk in a timely manner.”
“Handled all aspects of a house cleanout with the most professional manner.”
“I will be using him again to remove more stuff when I move out.”
“I can't recommend working with him and his team enough.”
“I made the right choice , long story short, he (Rusty) was pleasant, reasonable , respectful of my property, and he did a terrific job!”
“They were professional, hardworking, respectful, and got the job done without wasting time.”
“Very honest, dependable, and was totally committed to my project needs.”
“The communication and the service quality was great, which was for an affordable price as well.”
praise complaint · found by our text analysis, Google review wording unchanged.
Handled all aspects of a house cleanout with the most professional manner. Unbelievable can do attitude - all with a smile. Does the dirty work others won't touch - to a high standard. Very honest, dependable, and was totally committed to my project needs. Can't recommend Rusty enough!
Response from the owner · 5 days ago
Thank you so much, Peter! I appreciate you taking the time to leave such a great review. It was a pleasure working with you and helping with your house cleanout.
E
Edwin Lugo4 reviewsiTotal number of Google reviews Edwin has written across all businesses on Google Maps, not just this one.
So I needed a bunch of junk removed from my property, as I did some research in my area for a company , and landed with Rusty’s junk removal..I made the right choice , long story short, he (Rusty) was pleasant, reasonable , respectful of my property, and he did a terrific job! I will definitely be using Rusty in the future ..
J
Jelani Banks2 reviewsiTotal number of Google reviews Jelani has written across all businesses on Google Maps, not just this one.
I highly recommend Rusty’s Junk Removal! They recently helped me clean out my basement, and I’m honestly so happy with the results. They were professional, hardworking, respectful, and got the job done without wasting time.
My basement had a lot that needed to be removed and cleaned up, and they made the whole process so much easier. They cleared everything out and left the space looking so much cleaner and more manageable. I really appreciated how thorough they were and how they treated my home with care.
If you need a junk removal or basement cleanout, I definitely recommend giving Rusty’s Junk Removal a call. Great service, great work, and worth every penny! ⭐⭐⭐⭐⭐
Price assessment: Great price
K
Kate Beiser Connolly13 reviewsiTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
Rusty and his team are the best! He's helped me several times with junk removal jobs in Westport and has always been punctual, works quickly and has fair prices. Highly recommend for any removal/cleanout needs.
Price assessment: Great price
Response from the owner · 2 months ago
Hello Kate!
Thank you for the great review!
Looking forward to working with you in the future 👍
T
Tyler JamesLocal Guide · 63 reviewsiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Showed up on time. Worked very efficiently and they were very friendly. If you need anything picked up or removed Rusty’s Junk Removal is the place to call! We will definitely be returning customers!
N
Nicole Zinga-HarrisLocal Guide · 12 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Rusty is THE BEST!! I work in film production and he has helped myself and my crew out many times. He's friendly, professional and timely. I can't recommend working with him and his team enough. He's always my first call!
Response from the owner · 4 months ago
What an awesome review!
Thank you so much!
It's always a pleasure working with you and we look forward to working with you in the future!
K
Kathleen Seiders6 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Rusty and his crew did an excellent job cleaning out my basement!! I spoke with him on a Friday and he was there the next day!! He is incredibly nice and professional. I highly recommend!
Response from the owner · 5 months ago
Thank you Kathleen for the awesome review!
And for choosing Rusty's Junk Removal for your project!
S
sue bouchard1 reviewiTotal number of Google reviews sue has written across all businesses on Google Maps, not just this one.