Google reviewers rate RWC Windows, Doors, Kitchens, & Baths 4.9 out of 5 based on 265 reviews. Customers frequently praise the company for punctual installations, professional communication, and transparent pricing for services including window, door, and bathroom renovations. However, several low-star reviews highlight a recurring issue where customers waited weeks for promised estimates or failed to receive accurate products, leading to frustration over follow-up responsiveness.
Google rating: 4.9 out of 5 from 265 reviews (95% five-star).
Reviews on this page: 265 Google reviews (248 with written comments, 23 with photos).
Owner responses: the business replied to 16% of reviews.
Most recent review: October 8, 2026.
Service: Exterior Door Installer serving Hopatcong, New Jersey.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
265 reviews on Google
5★253
4★2
3★1
2★1
1★8
Reviews from Google, shown as published (original wording, unedited).
AR
Anthony RizzoLocal Guide · 85 reviews
★★★★★
I had a great experience working with RWC Windows, Doors, Kitchens, & Baths! Eric was a pleasure to work with and was extremely helpful in getting new screens for my home. He made the entire process easy and straightforward, and I really appreciated his professionalism, responsiveness, and willingness to help. It's always refreshing to work with someone who genuinely cares about their customers. I highly recommend Eric and the team at RWC!
Price assessment: Great price
Response from the owner · 2 weeks ago
Hi Anthony! Thank you for your 5 star review! If we can be of any assistance in the future please let us know!
Great experience with Eric of RWC. I contacted them regarding an issue with My door. He kindly took the time to refer me to a colleague who handles what work I needed. He went out of his way and did not have to. I would reccomend them to anyone in need of new door or window installation
Response from the owner · 2 weeks ago
Thank you for your review and the kind words Ryan!
We hired RWC for an extensive upstairs renovation—including a full gut renovation of our master bathroom, kids’ bathroom, and master walk-in closet, as well as updates to the master bedroom and upstairs doors. From start to finish, the entire process was seamless and professional.
A major part of the infrastructure work was fully gutting both bathrooms and removing all old galvanized steel piping down to the basement. Throughout every phase, the craftsmanship and attention to detail were top-tier:
Master Bathroom: Moved a load-bearing wall to expand the room by two feet, working off plans and approvals from an architect recommended by RWC. The extra space allowed for an expansive walk-in shower with a rain head and multi-function hand shower, plus a beautiful double-sink vanity. They installed smart finishes seamlessly, including backlit mirrors tied into Lutron lighting control, a bidet toilet, an automatic bathroom fan, and in-ceiling audio.
Kids' Bathroom: Fully updated with a new toilet, a double-sink vanity, modern shower and tub, vacancy sensor lighting, an automatic fan, and an in-ceiling speaker connected to Alexa.
Master Closet & Bedroom: The closet was completely gutted and rebuilt into a custom organizer setup featuring his-and-hers shoe shelving, tiered hanging rods (including dedicated space for long dresses), and ample bulk storage shelves. In the bedroom, they installed a ceiling fan and Sonos speakers, followed by full-room paint.
Finishing Touches: They replaced all upstairs doors and closet doors to match seamlessly throughout the second floor.
Beyond the exceptional quality of the finished spaces, what truly stood out was RWC’s project management. The office handled all town permits and kept us constantly updated. Communication regarding worker arrival times and daily schedules was clear and proactive. Every contractor who came into our home was polite, courteous, and respectful of our space.
If you are looking for a trustworthy contractor who can handle complex structural work, modern smart home integrations, and high-end finishes, we cannot recommend RWC highly enough.
Price assessment: Reasonable price
Services: General construction, Tile work installation, Install flooring, Fan installation, Installation, Custom windows, Remodeling, Drywall installation
We used RWC for a new front door and new back french door going onto our deck. Joe was our sales person and was great to work with. Ard was the person who installed both doors and was amazing. He was very punctual, courteous, and knew his stuff about installing doors. Definitely an asset to the company , just an all around nice man. Thank you RWC. We love our doors!
Price assessment: Reasonable price
Services: Installation
Response from the owner · a month ago
Hi Jacqueline. So glad you love the new doors! We're extremely grateful for your review and thank you for joining the RWC Family of Customers!
I’m so happy with our new sliding glass doors! They are well made and expertly installed. Thank you Eric and your team for taking wonderful care of us!!
Services: Custom windows
Response from the owner · 2 months ago
We appreciate you taking the time to share this, Nancy! Taking good care of our customers is what Eric and our team do best. Thank you for trusting RWC — enjoy those beautiful new sliding glass doors!
Replaced our patio slider with a ProVia. Great door, precise and professional installation. Addressed every concern.
Price assessment: Reasonable price
Services: Installation
Response from the owner · 2 months ago
We appreciate the kind words, Louis! Glad the ProVia slider is a great fit and that the installation went the way it should. Thank you for trusting RWC with your project.
My husband and I were searching for a new front door and took the time to research and compare several options. After meeting with Joe Giampapa, we immediately felt confident that he and his team were the right choice. Joe was transparent, knowledgeable, and incredibly easy to work with throughout the entire process.
Installation day was just as seamless. The team arrived on time and was professional, clean, and efficient. We are thrilled with our new front door and highly recommend Joe and his entire team!
Response from the owner · 2 months ago
Melissa, thank you for such a thoughtful review! Joe and the installation crew take real pride in being upfront during the process and clean and efficient on site, so it's great to hear that came through on your project. Enjoy your beautiful new front door, and thank you for choosing RWC!
RWC is amazing. Great value and superb service. I contacted them with my issue, they responded, came out for an estimate in a day. I had my beautiful new doors and windows completed when they said they would. No one comes close when it comes to quality, professionalism and customer service. The best in the business. Period.
Price assessment: Great price
Services: Installation
Response from the owner · 2 months ago
Rob, this made our day - thank you! Quality workmanship and great customer service are what we strive for on every project, so it's rewarding to hear our team hit the mark. Enjoy your new doors and windows, and thank you for trusting RWC!
RWC is amazing! Recently did a full renovation of a bathroom in my home and the result was a full transformation. Major lifestyle upgrade. Can’t recommend this company enough!!!
Price assessment: Great price
Services: General construction, Tile work installation, Installation, Paint indoors, Remodeling, Drywall installation, Plumbing fixture installation
Response from the owner · 3 months ago
Thank you for your review, Richard, that really meant a lot! It was a pleasure working with you on this project. We genuinely appreciate the opportunity and we look forward to working with you again.
RWC is awesome!!! Their startup process was quick, their customer service was on point and the installers were efficient, knowledgeable, and respectful of the space. I had all 9 windows done on the first floor of my house and I’ll be scheduling again soon!
Price assessment: Great price
Services: Custom windows
Response from the owner · 3 months ago
Thank you Jeff—this really means a lot to our whole team! It was a pleasure working with you. We'll be ready for phase 2 whenever you are. Enjoy those new views!