Analyzing 9,427,0749.4M ReviewsFor 26,86126.9K Experts
Customers frequently praise the shop for professional workmanship, effective communication, and assistance with insurance claims, noting that vehicles are often restored to pre-accident condition. Recurring themes include friendly staff, punctual updates, and competitive pricing. However, several low-star reviews cite rude phone interactions, missed calls, and instances where vehicles were returned unwashed or parts were unavailable despite prior arrangements.
Data from Google, last updated November 10, 2026.
257 Google reviews we collected
Phrases our text analysis found in 196 written reviews
How often each topic comes up in the written reviews
We read 196 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Recommend them to anyone who needs great work at good price.”
“Terrible service”
“They were very experienced, friendly and trustworthy.”
“Called to schedule a couple of vehicles for storm damage repairs, but the girl who answered the phone was incredibly rude.”
“I'm a very satisfied customer and would recommend their services to anyone that would need vehicle repairs just like I did.”
“Had parts ordered and waiting to get it done super quick.”
“Jorge took great care of us & communicated well through the process of fixing my son’s car.”
“Quality work, fair pricing and they won't send a repair out the door until it's right.”
“…vice of the entire team, which demonstrates commitment, quality, and genuine interest in the customer.…”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 257 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They do very good work and the staff is professional. And they keep you up the date on your vehicle .
This was my first experience of taking my vehicle to S & S Body and Repair shop after my insurance agent recommended them to me. They were very experienced, friendly and trustworthy. I received updates on the repairs and was quoted the exact amount of time that it was completed. The entire staff were very kind, friendly and professional in their work duties. I'm a very satisfied customer and would recommend their services to anyone that would need vehicle repairs just like I did. I give them 5 ☆☆☆☆☆ 🤗
Incredible work and amazing polite staff, would suggest everyone to go to S&S for work to be done on their vehicles
Tracey and Jorge were absolutely wonderful! They both made a stressful process extremely easy. Tracey is very knowledgable and friendly. Jorge made sure my vehicle was returned to me in nothing but perfect condition. Wonderful experience. 10/10 would recommend!
Was an unfortunate 3rd party between 2 cars involved in a crash. S&S worked with my insurance and about a week later, I got back a car that most wouldn't be able to tell was in an accident.
We appreciate your kind words and are glad to have assisted you through this challenging experience. Our team is dedicated to restoring vehicles to their pre-accident condition, ensuring quality and satisfaction at every step. Thank you for trusting us, and we welcome the opportunity to serve you again.
Jorge and the lady in the front office provided super customer service, and the paint and dent repair looks fantastic.
We appreciate your kind words regarding our team’s dedication to customer service. It’s our commitment to ensure that every detail meets our high standards of excellence. Thank you for trusting S & S Paint & Body; we look forward to assisting you with any future needs.
Hangs up in people's faces just picks up and hangs up. Guess 8:30 is too early for you
Hello Rose, we are having an extremely bad problem with our phones. They might not have been able to hear you but you could hear us. I can reach out to you directly if you would like my cell. We are currently working on the phones.
! This business knows what to do. My car looks bettrr than new. They even vacumned the inside. All clean and looking good. Cant say enough about S & S they were great!
We sincerely appreciate your kind words and are delighted to hear about your experience with us. At S & S Paint & Body, we are committed to delivering excellence in every detail. Thank you for trusting us with your vehicle. We look forward to welcoming you back in the future.
Weston worked very quickly with my insurance. The repair was professionally done, returning my car to original condition. Recommend them to anyone who needs great work at good price.
Thank you for recognizing our commitment to excellence. We are glad to hear about your positive experience with Weston and the repairs made to your vehicle. Your recommendation means a lot to us. We look forward to serving you and others with the same level of quality and care in the future.
I love this place, they also do great work! The whole team is so professional and always kind, they go out of their way to take car of their customers. I got caught in traffic to pick at my vehicle and Jorge stayed late to wait on me. I highly recommend them. Thank you guys, Debbie Buck
We sincerely appreciate your kind words, Debbie. Our team is dedicated to providing exceptional service, and it's rewarding to know our efforts made a positive impact on your experience. Thank you for your recommendation. We look forward to serving you again in the future!
Analyzing 9,427,0749.4M ReviewsFor 26,86126.9K Experts