Customers highlight the store's knowledgeable staff, competitive pricing, and efficient communication regarding order updates and product availability. Reviewers frequently praise the helpful service for bathroom fixtures, windows, and plumbing supplies, noting that the team provides detailed advice and quick turnaround times. However, a recurring criticism in low-star reviews describes the customer service as rude and disrespectful.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
The Best Quality and Prices—I will not shop anywhere else for windows. This place beats the big-box stores every single time. I have purchased from here multiple times to renovate my kitchen, bathroom, bedroom, and now my master bath. They consistently provide high-quality products at very reasonable prices. Highly recommended!
SF International Building Supply has been my go-to for many years, and they consistently deliver exceptional service. Kalli and the team is knowledgeable, attentive, and genuinely helpful. It may be a small store, but the personalized service and warm, welcoming atmosphere make a big difference. I choose them over Home Depot or any big-box store without hesitation. They’ve supported me through two major renovation projects and several smaller remodeling jobs, and each time they’ve provided reliable guidance and quality materials. Highly recommend.
If you’re looking for an incredible, personalized customer service experience — especially when navigating your first shower system purchase — head to SF International Building Supply: Kitchen & Bath, Windows & Doors. You’ll even get contractor pricing! Kalli goes above and beyond — truly spectacular service! And Jack is equally amazing — kind, patient, and accommodating. Highly recommend supporting this great team and helping others discover them too!
I had a great experience here. They have a very well stocked showroom with many, many fixtures displayed. And Kalli Lou is an outstanding salesperson - very knowledgeable and professional, and a lovely energetic woman. I needed sink fixtures to replace leaking bathroom equipment in an old home and she was quickly able find just the right stuff to work within the constraints of my space. She knows the business inside and out, and is focused on just what the customer needs. I'll return here for any and all of my bathroom and kitchen fixture needs in the future.
This company has an array of choices at great prices. What sets it apart from other experiences I've had is the knowledge and service level of Kalli, the sales associate that helped us. She really made the experience easy and seamless.
This store offers reasonably priced, high-end plumbing products. I found the best handheld showerhead (Grohe, German made) paired with a 79-inch hose — perfect for added convenience. The staff were friendly, knowledgeable, and very helpful throughout my visit. Highly recommend checking them out for quality products and excellent service.
Very nice people who efficiently ordered my windows
Kalli was fabulous. Got us what we needed at a great price.
Kalli was so kind, helpful, and responsive. Working with her for the items for our home was seamless. She provided us with updates when our items arrived and were ready for pick-up. Excellent customer service and communication. Thank you Kalli!
Anticipating a bathroom remodel, my husband and I stopped at sfi to take a look at what they had in their showroom. We met Kalli and the rest is history. Kalli is extremely knowledgeable and very personable! She was so patient with us as we went through fixtures, bathtubs and toilets. The process of ordering and receiving products was seemless! I only wish I could have taken her with me to pick out tile! Thanks Kalli!!!