Everyone are very nice and helpful.
Sabates Eye Centers
Sabates Eye Centers at a glance
Google reviewers rate Sabates Eye Centers 4.8 out of 5 based on 981 reviews, frequently praising the staff for their friendly, professional demeanor and efficient communication. Patients often highlight the thoroughness of eye exams, glaucoma monitoring, and surgical follow-ups, noting that doctors answer questions clearly and keep them informed. However, recurring complaints in lower-star reviews cite significant delays, with many patients waiting well beyond their scheduled appointment times for check-ins and examinations, sometimes resulting in missed subsequent plans.
- Google rating: 4.8 out of 5 from 981 reviews (92% five-star).
- Reviews on this page: 981 Google reviews (583 with written comments, 10 with photos).
- Owner responses: the business replied to 36% of reviews.
- Most recent review: October 23, 2026.
- Service: Optometrist serving Blue Springs, Missouri.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 583 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very efficient in processing and courteous to all persons!”
“Teresa in billing was rude, unhelpful, and quite frankly, unprofessional while defending the billing code.”
“I have always had excellent service from Sabates Eye Centers, staff is very friendly and Dr.”
“Butchered my surgery and still living with the effects of his poor work.”
“Everyone is very nice & does their job efficiently.”
“I slowly exited the parking lot when a car speed out of the parking lot across from where I was exiting.”
“Everyone at the center was very polite and listened to what you had to say.”
“I highly recommend Sabates Eye Centers to all my friends and family members especially Dr Pikey.”
“I recommend finding a good local small office that works with whatever insurance you have.”
“I have always trusted Sabates Eye sinners with my vision over the years and I am very grateful that they have been there to take care of me.”
“They seem to care for each patient as if they were the o lying patient they had.”
“The staff was well trained and got me in and out without a great deal of waiting.”
“They don’t listen and they are seriously over priced.”
People customers mention
- Pikey 60 reviews
- Camejo 49 reviews
- Independence 21 reviews
- Sniegowski 11 reviews
- Tran 11 reviews
- Walline 11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Very efficient in processing and courteous to all persons!
Everyone is very nice & does their job efficiently. They’re also excellent at keeping you informed about what they’re doing. Dr Pikey is very pleasant and caring
Very happy with his care and trust him totally
I have always had excellent service from Sabates Eye Centers, staff is very friendly and Dr. Pikey answers any questions that I may have, great staff and great doctor's.
Great place. Everyone is so friendly. I am very pleased with the service I receive from Dr Pikey and the staff.
I was very happy to hear I was at low risk for glaucoma. At first I thought the nurses had me confused with someone else. Their questions didn't make sense. But it all worked out.
Everyone was nice, professional. Dr Pikey was nice, thorough, asked if I had had any problems, was happy how new lenses looked, didn't see any problems. Surgery was last year. Go back in a yr for yearly checkup. Glad I had surgery done.
Always a great experience!
Pleasant, professional, efficient
Business details
- Address: 4741 S Arrowhead Dr, Independence, MO 64055
- Phone: (913) 261-2020
- Website: sabateseye.com
- Service area: Blue Springs, MO